Quality Manager

2 weeks ago

Kirkland, Canada Smiths Interconnect Full time

Are you an inquisitive individual that has a passion for Quality Assurance? Are you looking for your next challenge with the opportunity to work within a highly regarded team that will support with your learning and development? Then look no further

As a high profile site leadership role, the selected incumbent would be located at the Kirkland/Montreal, Canada Site. This role requires some travel for customer visits, and to suppliers. The role reports to the Fibre Optics & Components (FOCOM) Global Director of Quality. The individual will be responsible to strategically lead and position the organizational capabilities and synergies within the local quality organization internally and across our supplier and customer sites & collaborate with the Global Director of Quality & FOCOM quality organization ensuring the Kirkland site is both strategically & functionally aligned with the broader FOCOM business unit..

The Site Quality Manager is responsible for the development and improvement of local quality systems which ensures that all aspects of customer and regulatory requirements are being met and exceeded. Analyzes performance from concept through field performance to advise and assist leadership to ensure excellence in quality is achieved.

**What the role has to offer**:

- Customer focused/facing; maintaining relationships with customers and suppliers to maximize profit potential and ensure efficiency.
- Plenty of variety, interacting with all areas of the business
- Exciting challenge acting as the voice of the customer
- Working proactively with all Directors, Managers, Supervisors and Employees, to maintain a program of continual improvement.
- Leading a ‘correct at source’ and problem-solving methodology.
- Leading the team to achieve quality targets for customers and business goals
- Contributing to the creation and implementation of best practice quality vision, strategy, policies, processes and procedures to aid and improve operational performance.
- Identifying business improvement opportunities within the organization
- Working as part of the local leadership team to share ideas and improve operations, recommending, supporting and implementing continuous improvement activities, and process and procedure improvements to optimize results and improve quality of delivery, in line with quality standards.
- Duties & Responsibilities- Provides leadership to all aspects of Quality from the perspective of customers’ and regulatory requirements.
- Support all functions with Quality KPIs, data, and analysis to drive root cause and corrective actions on enterprise wide initiatives (i.e. Zero-Defect Strategy, APQP, Lean, etc.).
- Provide key support through feedback to design engineering on product predictability.
- Identify and support capital projects as required to maintain or improve product quality inspection and capabilities.
- Manage and support the goals related to Health, Safety & Environmental (HSE).
- Establishes, monitors, analyzes and reports key quality metrics to all appropriate functions.
- Recommends areas of focus to improve overall quality.
- Provides leadership to resolve quality issues determines short, intermediate and long-term corrective action plans and monitors to insure plans are implemented and validated.
- Encouraging and developing best practice, promoting a quality culture and environment of continuous improvement
- Become expert in ERP processes
- Suggest and implement new processes to improve operational and reporting efficiency
- Performs other related duties as assigned by the Global Director of Quality
- Diversity & InclusionWe believe that different perspectives and backgrounds are what make a company flourish. All qualified applicants will receive equal consideration for employment regardless of race, color, religion, sex, sexual orientation, gender identity, national origin, economic status, disability, age, or any other legally protected characteristics. We are proud to be an inclusive company with values grounded in equality and ethics, where we celebrate, support, and embrace diversity.
- The Individual- Have proven experience working as a Quality Engineer OR Quality Assurance Manager in a manufacturing or engineering environment
- Have a detailed knowledge of current quality and related working practices and standards preferably AS9100
- Be a qualified auditor or have similar experience
- Possess excellent communication and influencing skills to promote quality within the wider operations team
- Have experience of working within a project structure and experience of managing work packages - desirable
- Be a member of, or working towards membership of the Chartered Quality Institute - desirable
- Be a skilled practitioner in problem solving techniques e.g. Root-cause analysis, 5 Whys & 8D methodologies
- A minimum of 5 years of experience in a microelectronics or photonic quality leadership role.
- A minimum of 10 years of experience with direct ownership of Q

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