Automotive Service Advisor

4 days ago


Caledonia, Canada Winegard Ford Full time

Job Overview:
We are seeking a skilled and customer-oriented Service Advisor to join our team. As a Service Advisor, you will be responsible for providing exceptional customer service, managing automotive repairs and maintenance, and ensuring customer satisfaction. If you have a passion for automotive repair, excellent communication skills, and a strong attention to detail, we want to hear from you

**Duties**:

- Follow the Winegard Ford service process as outlined in the training manual
- Greet customers and provide them with a warm welcome to the service department
- Listen to customer concerns and accurately document vehicle issues in a professional manner
- Provide customers with detailed explanations of recommended services and associated costs
- Schedule appointments for repairs and maintenance, ensuring efficient use of technician's time
- Coordinate with technicians to ensure timely completion of repairs
- Communicate updates to customers regarding the status of their vehicles
- Maintain accurate records of customer interactions and transactions
- Attend all Ford training to maintain certification
- Ensure all loaner and shuttle forms are filled out and maintain accurate mileage records

Qualifications:

- Previous experience in automotive repair or service management is preferred
- Strong knowledge of automotive repair processes and procedures
- Excellent customer service skills with the ability to build rapport with customers
- Strong communication skills, both verbal and written

**Benefits**:

- Competitive pay based on experience
- Extended Health Care Benefits available after 3 month probation period

**Benefits**:

- Dental care
- Disability insurance
- Extended health care

Schedule:

- Monday to Friday
- Weekends as needed

Supplemental pay types:

- Bonus pay

**Experience**:

- service advisor: 1 year (preferred)
- Customer service: 1 year (required)

Work Location: In person



  • Caledonia, Canada Canadian Tire #049 Full time

    **About Canadian Tire Caledonia**: Canadian Tire Caledonia is a trusted retailer serving the automotive needs of the community. With a commitment to quality service and a wide range of products, we aim to provide exceptional customer experiences and maintain our reputation as a go-to destination for automotive solutions. As the Automotive Service Manager at...

  • Automotive Installer

    3 weeks ago


    Caledonia, Canada Canadian Tire #049 Full time

    Are you looking to kickstart your career with Canadian Tire? Come work in our new service centre as a Automotive Service Installer works in a fast-paced Automotive Service Centre environment. Key responsibilities include oil and lube service, tire installation, tire rotation and balancing and light vehicle maintenance and repairs. Communication skills and a...

  • Automotive Installer

    3 weeks ago


    Caledonia, Canada Canadian Tire #049 Full time

    Are you looking to kickstart your career with Canadian Tire? Come work in our new service centre as a Automotive Service Installer works in a fast-paced Automotive Service Centre environment. Key responsibilities include oil and lube service, tire installation, tire rotation and balancing and light vehicle maintenance and repairs. Communication skills and a...


  • Caledonia, Canada Canadian Tire #049 Full time

    **Company Overview**: Canadian Tire is a trusted retail brand in Canada, offering a diverse range of products and services for everyday life, including automotive parts and accessories, sports and leisure equipment, home essentials, and more. With a commitment to excellence and customer satisfaction, Canadian Tire has become a staple in communities across...


  • Caledonia, Canada Essential HR Full time

    We are a busy office and growing. Discover a better place to grow your career: a place that’s caring, engaging and rewarding. We’re proud of our diverse culture of trust and respect. Our Agency aspires to be the leader in client engagement among Canadian Insurers. We strive to provide a seamless and personalized client experience. **About the Associate...

  • Parts Advisor

    3 weeks ago


    Caledonia, Canada Dennis Searles Chevrolet Full time

    Dennis Searles Chevrolet in Caledonia Ont., is looking for a qualified individual to meet/greet customers, follow up with customers, and provide the service of providing parts and accessories sales to our valued customer base. Parts Consultants Earn a Great Income! Previous Parts experience is an asset and will be compensated. Our Parts & Service Department...

  • Parts Advisor

    4 days ago


    Caledonia, Canada Dennis Searles Chevrolet Full time

    Dennis Searles Chevrolet in Caledonia Ont., is looking for a qualified individual to meet/greet customers, follow up with customers, and provide the service of providing parts and accessories sales to our valued customer base. Parts Consultants Earn a Great Income! Our Parts & Service Department is growing due to high customer demand and we need a Parts...

  • Service Manager

    3 weeks ago


    Caledonia, Canada Canadian Tire Full time

    Are you looking for a job where you can learn, meet people, have fun, share your ideas and help customers in a family and diverse work environment? Would you like to join one of Canada"s most iconic and trusted companies? We're 100 years young and we need you!! **Job summary** As a member of the store"s Management Team, the Service Manager is responsible...


  • Caledonia, Canada Scotiabank Full time

    Requisition ID: 158514 Join a purpose driven winning team, committed to results, in an inclusive and high-performing culture. **About the role**: **What your role will be** Financial Advisor At Scotiabank we help employees build their futures - where they can be themselves, and win together. With a commitment to diversity and inclusion and a...


  • Caledonia, Canada CIBC Full time

    We’re building a relationship-oriented bank for the modern world. We need talented, passionate professionals who are dedicated to doing what’s right for our clients. At CIBC, we embrace your strengths and your ambitions, so you are empowered at work. Our team members have what they need to make a meaningful impact and are truly valued for who they are...


  • Caledonia, Canada Canadian Tire #049 Full time

    **Responsibilities**: - Perform tire installations, rotations, and repairs - Conduct oil changes and fluid top-ups - Inspect and replace air filters, wiper blades, and other basic maintenance items - Ensure vehicles are road-ready by performing routine inspections and maintenance - Maintain a clean and organized work area - Adhere to all safety protocols...


  • Caledonia, Canada Canadian Tire #049 Full time

    **Company Overview**: Canadian Tire is a trusted retail brand in Canada, offering a wide variety of products and services for everyday life, including houseware, hardware, automotive, and outdoor essentials. With a commitment to quality and customer satisfaction, Canadian Tire has been serving communities across the country for generations. **Position...

  • Pro Shop Associate

    7 days ago


    Caledonia, Canada Canadian Tire Full time

    Are you ready to join Canada's most-shopped general merchandise retailer, with over 500 stores from coast to coast? Canadian Tire offers customers a unique mix of products and services through three specialty categories in which the organization is the market leader - automotive parts, accessories and service; sports and leisure products; and home...


  • Caledonia, Canada Canadian Tire Full time

    Are you ready to join Canada's most-shopped general merchandise retailer, with over 500 stores from coast to coast? Canadian Tire offers customers a unique mix of products and services through three specialty categories in which the organization is the market leader - automotive parts, accessories and service; sports and leisure products; and home...