Technical Practice Network Enterprise Community

1 month ago

Markham, Canada AECOM Full time

Company Description

At AECOM, we’re delivering a better world.

We believe infrastructure creates opportunity for everyone. Whether it’s improving your commute, keeping the lights on, providing access to clean water or transforming skylines, our work helps people and communities thrive.

Our clients trust us to bring together the best people, ideas, technical expertise and digital solutions to our work in transportation, buildings, water, the environment and new energy. We’re one global team - 47,000 strong - driven by a common purpose to deliver a better world.

Here, you will have freedom to grow in a world of opportunity.

We will give you the flexibility you need to do your best work with hybrid work options. Whether you’re working from an AECOM office, remote location or at a client site, you will be working in a dynamic environment where your integrity, entrepreneurial spirit and pioneering mindset are championed.

You will help us foster a culture of equity, diversity and inclusion - a safe and respectful workplace, where we invite everyone to bring their whole selves to work using their unique talents, backgrounds and expertise to create transformational outcomes for our clients.

We will encourage you to grow and develop your career with us through our technical and professional development programs and diverse career opportunities. We believe in leadership at all levels. No matter where you sit in the organization you can make a lasting impact on the projects you work on, the teams and committees you join and our business.

We offer competitive pay and benefits, well-being programs to support you and your family, and the development resources you need to advance your career.

When you join us, you will connect and collaborate with a global network of experts - planners, designers, engineers, scientists, consultants, program and construction managers - leading the change toward a more sustainable and equitable future. Join us and let’s get started.

**Job Description**:
The Technical Practice Network Enterprise Community Manager (TPN ECM) coordinates major initiatives within the TPN, promoting collaboration among AECOM’s 42,000 technical staff located in the Americas, Asia, Australia, Europe, the Middle East, and New Zealand that results in technical excellence in project delivery and success in project pursuits while fostering engagement of technical staff. The TPN ECM reports to the TPN Global Director.

Job Responsibilities

Engagement & People

+ Monitoring community activity and listen to and understand the needs of technical employees

+ Ongoing moderation, response, and escalation of community activity

+ Promote and highlight member, leader, and group best practices

+ Facilitate connections among members

+ Facilitate the member welcoming experience

+ Promote technical content and initiatives that are relevant to technical employees, working with Communications partners where appropriate

+ Oversee the work of and advise support staff serving in TPN community manager roles

+ Embrace and promote diversity within our technical leadership ranks

Content Development

+ Lead/co-lead workstreams for Technical Practice Network initiatives that stand-up new technical processes or knowledge resources that support our employees and world-class projects

+ Work with AECOM’s technical leaders to prepare, compile, and/or curate:
+ Standards, specifications, and best practices for their technical practice areas

+ Reference materials and technical tools

+ Training materials and training curricula for technical employees

+ Recommended software packages for technical specialty areas

+ Produce and/or deliver training to technical staff on how to use collaborative technologies and resources available through the TPN and AECOM University

+ Work with AECOM’s Quality leaders to facilitate and maintain technical quality programs (e.g. Lead Verifier program, Technical Standards & Specifications Repository, Technical Lessons Learned Repository)

+ Work with appropriate teams in HR and IT to maintain resources that allow staff to find appropriate technical staff with particular skill sets, licensure, or other qualifications for pursuits and/or project delivery

Strategic & Business

+ Participate in Technical Excellence global leadership meetings as needed

+ Work with TPN Metrics & Reporting Specialist(s) to measure and report TPN performance and analytics

+ Produce reports for AECOM’s senior leaders quantifying the value of the TPN Technical

+ Select and acquire tools that support TPN goals

+ Oversee TPN tool/platform portfolio to ensure effectiveness and integration with other AECOM tools and platforms wherever possible

+ Work with internal and external teams as needed to develop TPN tools and platforms

+ Work with IT to maintain TPN platforms, troubleshoot problems, and develop new functionality.

The TPN ECM is charged with coordinating activities across our global footprint, whi

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