Host
7 months ago
**Job Purpose**:
The Restaurant Host is often the first team member to interact with guests as they enter the restaurant. In this important position, the Host is a personal representation of the service and overall hospitality of a Pearle Hospitality property. It is the job of the Host to warmly welcome guests and either seat them in the dining room or direct them to the event they are attending. If guests are required to wait to be seated or to move to the event space, it is the job of the Host to ensure they are made comfortable and kept informed.
**Key Accountabilities**:
- Deliver above and beyond guest experiences, highlighting genuine and thoughtful hospitality.
- Prepare host area
- Accept and perform additional tasks as required for optimal performance of the restaurant.
- Actively represent and promote Pearle Hospitality’s core values within the workplace.
- Act as an ambassador of Bardō Guelph and Pearle Hospitality.
- Follow company policies and procedures as defined and outlined by Pearle Hospitality.
- Follow all Health and Safety standards to ensure a safe work environment for all guests and team members.
- Adhere to all cleanliness and sanitization practices.
- Maintain professional appearance and act with integrity and honesty.
**What we would like you to bring to the position**:
- Previous Host experience considered an asset
- **Communication**: Able to communicate with guests as well as restaurant staff accurately and effectively regarding timing/waits. Answer any guest questions regarding the menu, or seek out appropriate team members to assist.
- **Customer service**: Remain warm and welcoming to guests, making sure to provide a positive experience for each and every guest.
- **Adaptability**: Ability to remain poised and professional in a fast-paced environment and positively interact with a variety of diverse guests and team members.
- **Attention to detail**: Make quick assessments on table availability and relay wait times to guests in polite manner.
**Why join Pearle Hospitality team at Bardō Guelph**:
- Competitive wages
- Discounts at all Pearle Hospitality restaurants, hotels and spas
- Training and Development
- Growth opportunities
- Amazing team and company culture
- Pearle Hospitality and affiliated companies, including_ _Bardō Guelph accommodate the needs of job applicants throughout its recruitment and selection processes in accordance with the Ontario Human Rights Code and the Accessibility for Ontarians with Disabilities Act. Accommodation needs must be provided in advance. To discuss your needs, please contact the individual noted in the posting._
**Job Type**: Part-time
Pay: From $16.55 per hour
Expected hours: 12 - 30 per week
**Benefits**:
- Discounted or free food
- Employee assistance program
- Flexible schedule
Flexible Language Requirement:
- French not required
Schedule:
- Day shift
- Evening shift
- Weekends as needed
Supplemental pay types:
- Tips
Ability to commute/relocate:
- Guelph, ON N1H 4H7: reliably commute or plan to relocate before starting work (required)
Application question(s):
- Are you presently or have you ever been employed by any affiliated Pearle Hospitality properties? If YES, List location
(ETT: Bread Bars, The Pearle Hotel & Spa, Cambridge Mill, Elora Mill Hotel & Spa, Ancaster Mill, Spencer's At The Waterfront, Whistle Bear Golf Club)
**Experience**:
- Restaurant: 1 year (preferred)
Work Location: In person
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