Maintenance Technician

5 months ago


Whistler, Canada Vacasa Full time

**Why Vacasa**

We started with just one home and an idea: to bring homeowners and renters together with smart technology and caring local teams. Today, we're the largest full-service vacation rental company in North America thanks to the people who give us their best every day. Robust local teams are vital for successful vacation rentals—so much so that local operations teams make up the majority of our workforce. Our operations teams help make vacation memories happen by ensuring a seamless stay for our guests.

**What we're looking for**

Vacasa is currently seeking a Maintenance Technician to perform general maintenance tasks and to support the overall quality of our large and quickly growing portfolio of vacation homes. Hours can and will vary weekly and seasonally based on business needs.

**Compensation**
- $26.25 / hour
- **$1000 SIGN ON BONUS** Paid in two segments - Bonus details: $500 after 30 days/ $500 after 90 days
- More benefits and company perks information below

**What you'll do**
- Complete maintenance tasks and projects, traveling between multiple worksites each day.
- Create a welcoming environment for our guests and owners by ensuring our homes are well maintained general repairs, preventative maintenance & inspections
- Respond to guest issues regarding maintenance, as needed including but not limited to:

- Appliance troubleshooting
- Cable/wifi troubleshooting
- Basic HVAC repair
- Light plumbing
- Establish and maintain open, collaborative relationships with team members and management team
- Correspond on a regular basis with your local management team and team members
- Be available and willing to assist your colleagues and management team when necessary
- Provide cross-coverage when necessary to ensure urgent issues are addressed
- Maintain hot tubs as needed; we offer on-site training
- Collect and remove trash and debris
- Ensure follow through on assigned maintenance tasks using in-house assignment system and respond to time-sensitive maintenance needs
- Maintain required Maintenance Metrics on efficiency and utilize Vacasa's ticketing system
- Coordinate with third-party service providers.
- Attend all mandatory individual and team meetings
- Other responsibilities as assigned - because every day looks different

**The skills you'll need**
- 1 years of basic, property maintenance experience preferred but not required
- Applicants must have a valid Class 5 BC drivers licence
- Ability to regularly lift over 20 lbs
- Self-motivated and customer service oriented
- Ability to see projects through to completion
- Ability to properly assess problems and provide solutions
- Ability to work a flexible schedule including weekends and holidays as needed to support the needs of the business
- Reasonable comfort level with computers and smart devices

**What you'll get**
- Extended Medical and Dental
- Registered Retirement Savings Plan - company match
- Ski pass/activity allowance, or travel allowance if from Pemberton or Squamish
- Employee Assistance Program
- Career advancement opportunities
- Employee discounts
- All the equipment you'll need to be successful
- Great colleagues and culture, monthly socials
- We do not have staff accommodation available. Must be legally eligible to work in Canada._
- Vacasa is committed to maintaining a safe and productive work environment. Possession, use, or being under the influence of alcohol or illegal drugs in the workplace is prohibited._
- Some positions may require that you drive a personal vehicle and/or company vehicle for work purposes. _Employees who are required to drive a personal vehicle must have reliable transportation, a valid driver's license, and be at least 18 years of age. _Employees who are required to drive a company vehicle must have a valid driver's license, be at least 21 years of age, and have been a licensed driver for no less than 3 years._
- An offer of employment for this role will be contingent upon the successful completion of a background check._


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