Customer Service Representative

2 months ago


Coldbrook, Canada Eassons Transportation Group Full time

Since 1945 - Family owned and operated - Eassons Transportation Group is headquartered in Kentville NS, with terminals in Coldbrook, NS, Sydney, NS, Albany, PEI, Moncton, NB, Mount Pearl, NL, Belleville, ON and Mississauga, ON. Eassons operates approximately 325 trucks and employs over 500 people. Eassons Transportation Group provides dry and temperature-controlled TL/LTL services across Canada and the United States.

Opportunity exists for a Customer Service Representative based out of our Kentville, NS HQ, on a 12 term contract.

**Core duties**:

- Single source of contact for all assigned customers
- Order taking and data entry
- Preparation of rate quotes
- Coordinate delivery appointments
- Coordinate with various departments (claims, sales, planning, administration) to meet operational and customer needs
- Other duties as required

**Qualifications**:

- Excellent working knowledge of Microsoft Excel, Word and Outlook is required
- Working knowledge of Truckmate and PC Miler is considered to be an asset
- Relevant post-secondary education or a combination of related education and experience is required

**General Competencies**:

- Excellent people skills
- Ability to work collaboratively with others
- Diligent with strong commitment to customer service
- Organized and detail oriented

**Job Type**: Fixed term contract
Contract length: 12 months

Pay: $38,000.00-$45,000.00 per year

Work Location: In person



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