Etl Customer Service Representative
5 months ago
Core duties:
- Order taking and data entry
- Track contracted carrier movement, update ETAs to shippers and consignees
- Update the system with arrival and departures
- Track contracted carriers who have company equipment, update terminals with return dates
- Track contracted carrier’s trailer used by Eassons Groups power units, communicate return dates to carriers
- POD Tracking/collection
- Coordinate delivery appointments
- Coordinate with various departments (claims, sales, planning, administration) to meet operational and customer needs
**Qualifications**:
- Excellent working knowledge of Microsoft Excel, Word and Outlook is required
- Working knowledge of Truckmate and PC Miler is considered to be an asset
- Relevant post-secondary education or a combination of related education and experience is required
General Competencies
- Excellent people skills
- Ability to work collaboratively with others
- Diligent with strong commitment to customer service
- Organized and detail oriented
**Job Type**: Fixed term contract
Contract length: 6 months
**Salary**: $38,000.00-$44,000.00 per hour
Expected hours: 40 per week
Flexible Language Requirement:
- French not required
Schedule:
- Monday to Friday
Work Location: In person
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