Etl Customer Service Representative

5 months ago


Coldbrook, Canada Eassons Transportation Group Full time

Core duties:

- Order taking and data entry
- Track contracted carrier movement, update ETAs to shippers and consignees
- Update the system with arrival and departures
- Track contracted carriers who have company equipment, update terminals with return dates
- Track contracted carrier’s trailer used by Eassons Groups power units, communicate return dates to carriers
- POD Tracking/collection
- Coordinate delivery appointments
- Coordinate with various departments (claims, sales, planning, administration) to meet operational and customer needs

**Qualifications**:

- Excellent working knowledge of Microsoft Excel, Word and Outlook is required
- Working knowledge of Truckmate and PC Miler is considered to be an asset
- Relevant post-secondary education or a combination of related education and experience is required

General Competencies
- Excellent people skills
- Ability to work collaboratively with others
- Diligent with strong commitment to customer service
- Organized and detail oriented

**Job Type**: Fixed term contract
Contract length: 6 months

**Salary**: $38,000.00-$44,000.00 per hour

Expected hours: 40 per week

Flexible Language Requirement:

- French not required

Schedule:

- Monday to Friday

Work Location: In person



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