IT Technical Support

2 weeks ago


Elmira, Canada Home Hardware Stores Limited Full time

Our Infrastructure and Security team is hiring an IT Technical Support (Analyst, Retail Helpline). Reporting to the Manager, Retail Helpline, you will be responsible for providing outstanding service, training, and support to Home Hardware stores and assisting them in the effective use of Home Hardware supported products, including Inventory Management/Point of Sale systems, Home Info, handheld devices, and electronic communications.

**This position is in our Elmira, ON office. During the training period, attendance on-site is required, with the possibility of a 50/50 hybrid split afterwards.**

**What you’ll do**:

- Assist our customers with the initial installation of Home Hardware supported software and hardware products and provide support for ongoing updates to our products.
- Assist Home stores in maintaining computer hardware and operating systems supporting our products.
- Provide after-hours support for Home Hardware stores.

**What we’re looking for**:

- Strong attention to detail with the ability to prioritize and react to changing situations.
- Retail and customer service experience.
- Knowledge of Home Hardware systems, and familiarity with Windows, SUSE Linux operating systems is an asset.
- Strong service orientation, ability to work independently and as part of a team.
- Excellent communication and coaching skills, as well as a desire to learn are definite assets.
- Ability to work in a fast-paced office environment and able to prioritize work.
- Willingness and ability to work flexible hours and overtime when required.
- Accounting and technical knowledge an asset.
- Fluency in oral and written French is an asset.

We thank all applicants for their interest, however only those applicants selected for an interview will be contacted.

HP



  • Elmira, Canada Home Hardware Stores Limited Full time

    Home Hardware is hiring IT Technical Support (Analyst, Retail Helpline) Summer Students for our Infrastructure and Security team. Reporting to the Manager, Retail Helpline, you will be responsible for providing outstanding service, training, and support to Home Hardware stores and assisting them in the effective use of Home Hardware supported products,...

  • IT Specialist

    4 days ago


    Elmira, Ontario, Canada Tri-Mach Group Inc. Full time

    JOB OVERVIEWThe IT Specialist is responsible for helping users with any technical challenges they may experience, troubleshoot, and provide guidance. This role provides exceptional user experience and support to fellow team members supporting the organizations vision of being #1 to its employees and customers. We are looking for someone that is eager to...

  • IT Specialist

    4 days ago


    Elmira, Canada Tri-Mach Full time

    JOB OVERVIEW The IT Specialist is responsible for helping users with any technical challenges they may experience, troubleshoot, and provide guidance. This role provides exceptional user experience and support to fellow team members supporting the organizations vision of being #1 to its employees and customers. We are looking for someone that is eager to...

  • IT Specialist

    4 days ago


    Elmira, Canada Tri-Mach Full time

    JOB OVERVIEW The IT Specialist is responsible for helping users with any technical challenges they may experience, troubleshoot, and provide guidance. This role provides exceptional user experience and support to fellow team members supporting the organizations vision of being #1 to its employees and customers. We are looking for someone that is eager to...

  • IT Specialist

    4 days ago


    Elmira, Canada Tri-Mach Full time

    JOB OVERVIEW The IT Specialist is responsible for helping users with any technical challenges they may experience, troubleshoot, and provide guidance. This role provides exceptional user experience and support to fellow team members supporting the organizations vision of being #1 to its employees and customers. We are looking for someone that is eager to...

  • IT Specialist

    4 days ago


    Elmira, Canada Tri-Mach Group Inc. Full time

    JOB OVERVIEWThe IT Specialist is responsible for helping users with any technical challenges they may experience, troubleshoot, and provide guidance. This role provides exceptional user experience and support to fellow team members supporting the organizations vision of being #1 to its employees and customers. We are looking for someone that is eager to...

  • IT Specialist

    2 weeks ago


    Elmira, Canada Tri-Mach Group Inc. Full time

    JOB OVERVIEWThe IT Specialist is responsible for helping users with any technical challenges they may experience, troubleshoot, and provide guidance. This role provides exceptional user experience and support to fellow team members supporting the organizations vision of being #1 to its employees and customers. We are looking for someone that is eager to...

  • Maintenance Mechanic

    3 weeks ago


    Elmira, Canada Canada Colors and Chemicals Limited Full time

    Description: CCC is proud of its over 100 years serving the Canadian Industry both in the distribution and manufacturing markets. A privately held Canadian Company, we are a successful supply chain partner providing “Intelligent Delivery” of products and solutions to the Industrial, Environmental, and Plastics industries. We currently operate two...

  • Electrical Technician

    3 weeks ago


    Elmira, Canada Gorbel Full time

    Gorbel’s mission is simple: We improve people’s lives. That mission guides everything we do, from the products and service we provide to our outside customers to the work environment we foster for our employees. We are a manufacturer of material handling and fall protection products for the production and warehouse/distribution sectors. We’re on the...


  • Elmira, Canada Trylon TSF Inc. Full time

    _Do you love wireless technology? We do. Are you passionate about supporting global wireless communications? We are._ - We are Trylon. Trylon has been supplying innovative, cell site steel infrastructure, as well as site acquisition, engineering services, installation and technical services for wireless networks since the introduction of cellular technology...


  • Elmira, Canada Tri-Mach Group Inc. Full time

    JOB OVERVIEWThe Manufacturing Engineering Specialist is responsible for devising exactly how something is going to be made, what machines are going to make it and how it can be made efficiently and safely as possible. We are looking to add someone to our team who is a lateral thinker, able to navigate complexity and embrace ambiguity.KEY RESPONSIBILITIES§...

  • Millwright

    3 weeks ago


    Elmira, Canada Canada Colors and Chemicals Limited Full time

    Description: CCC is proud of its over 100 years serving the Canadian Industry both in the distribution and manufacturing markets. A privately held Canadian Company, we are a successful supply chain partner providing “Intelligent Delivery” of products and solutions to the Industrial, Environmental, and Plastics industries. We currently operate two...


  • Elmira, Canada CJ Brubacher Full time

    **Duties & Responsibilities**: - Assist in performing complex customer support including service, installation, modification, and repair of commercial and residential buildings/fixtures - Assist in providing quotes for supplying & installing plumbing for new & existing build sites - Assist in providing preventative maintenance and help teach customers how...


  • Elmira, Canada Trylon TSF Inc. Full time

    _Do you love wireless technology? We do. Are you passionate about supporting global wireless communications? We are._ - We are Trylon. Trylon has been supplying innovative, cell site steel infrastructure, as well as site acquisition, engineering services, installation and technical services for wireless networks since the introduction of cellular technology...

  • Planner

    7 days ago


    Elmira, Canada Woolwich Township Full time

    **Woolwich Township Job Posting** Date: August 1, 2023 Position: Planner Positions Available: One (1) Permanent Full Time Department: Development Services Wage Rate/Grade: $68,177.00 to $85,222.00 Hours of Work: 35 hours per week Discover the charms of the Township of Woolwich, a growing community with a bright, well-managed and well-planned future in the...


  • Elmira, Canada Premier Equipment Ltd. Full time

    **Location**:Elmira, ON **Type of Employment**:Full-Time Are you a 310T, 310S, 425A or 421A licensed technician, and/or an unlicensed mechanic with experience and you are working on these licenses? Or perhaps farming is a passion of yours and you'd like to pursue an apprenticeship? Premier offers apprenticeship opportunities for employees looking to obtain...

  • Elec. Assembler

    7 days ago


    Elmira, Canada Gorbel Full time

    Gorbel’s mission is simple: We improve people’s lives. That mission guides everything we do, from the products and service we provide to our outside customers to the work environment we foster for our employees. We are a manufacturer of material handling and fall protection products for the production and warehouse/distribution sectors. We’re on the...

  • IT Specialist

    4 days ago


    Elmira, ON, Canada Tri-Mach Full time

    JOB OVERVIEW The IT Specialist is responsible for helping users with any technical challenges they may experience, troubleshoot, and provide guidance. This role provides exceptional user experience and support to fellow team members supporting the organizations vision of being #1 to its employees and customers. We are looking for someone that is eager to...