Help Ahead Intake Worker, Cpi

5 months ago


Scarborough, Canada STRIDES TORONTO Full time

**ABOUT US**

**ABOUT THE ROLE**

The **Help Ahead Intake Worker, Central Point of Intake **is a full-time permanent position that provides a central point of access via multi-media for infants, children, youth, and their families to 24 Children, Youth Mental Health (CYMH) Services in Toronto by identifying need, compiling relevant information, and conducting screening with a standardized tool that helps identify risk and needs to support referrals.

**_ Salary range: _**_$48,731.00 to $56,747.00 per annum._

**_ Benefits:_**_ _Competitive Group Health Benefits and Pension Plan._
- This position is represented by OPSEU local 567._
- Recruiting for one (1) full-time permanent position._

**WHY JOIN OUR TEAM?**
- We provide a hybrid work model and competitive Group Health Benefits and Pension Plan.
- We provide opportunities for growth and professional development.
- We are committed to providing an equitable and inclusive environment where our diverse team members and clients can thrive.
- We have a collaborative and supportive Senior Management Team.
- We set high standards for performance, client outcomes, and implement best practices, which are demonstrated through our accreditation with the Canadian Centre for Accreditation.

**WHAT YOU WILL DO**
- Answer inquiries from children, youth, family members, core service providers, allied sector partners and the broader health care sector regarding accessing child and youth mental health service in the province.
- Gather basic demographic information of the client, presenting concerns and assess for imminent risk.
- Invoke Duty to Report if there is an identified or suspected protection concern, notify Supervisor, write a Critical Incident report.
- Provide information about single session services and support callers in accessing counseling support.
- For callers identifying interest in single session therapy, provide recommendations and suggestions regarding the single session service (example parent session, over/ under 12 years of age etc.).
- Identify which clinic is best suited to meet the caller’s need for a counselling session once client has consented to a session.
- Ensure client information is recorded accurately and in accordance with Organizational standards.

**THE “MUST HAVES”**

The following education, professional memberships and knowledge are a requirement for this role:

- Diploma or Degree in Human Services.
- 3 years of experience as an intake worker in mental health and addictions.
- Knowledge of TREAT client information system.
- Ability to access information from Database.
- Crisis Intervention and Management Training.
- Customer service orientation and strong interpersonal skills would be an asset.
- Awareness of the role of diversity, equity, and inclusion in the workplace and within the community being served by the position.
- An understanding of anti-black racism, anti-oppressive/ anti-racism perspective in the context of the social determinants of health.
- Ability to recognize and identify situations where incidents of imbalance of power and privilege may occur and can result in possible negative impacts.

**THE ‘NICE TO HAVES’**
- Knowledge of Microsoft Office, Microsoft Teams and Zoom.
- Knowledge of Cisco IP Phone and Cisco Finesse.
- Knowledge of Single Session Services.
- Knowledge of CYMH Services/ Hospital Services, ICYMH and allied community resources in Toronto.
- Knowledge of how to use 211 and other tools to assist with helpful resources for clients (i.e., Food Banks, etc.).
- Fluency in another language(s), including sign language.

**BEFORE STARTING WITH US**
- A Vulnerable Sector police check.
- A positive police check does not automatically disqualify an applicant for a position with Strides Toronto. The Police Check will be reviewed and evaluated for the purpose of making a decision on suitability for employment in relation to the specific duties and responsibilities of the position being filled.

**HOW TO APPLY**

In accordance with the Ontario Human Rights Code, Accessibility for Ontarians with Disabilities Act and Strides Toronto’s own policies, requests for accommodation will be considered throughout the hiring process.

We thank all applicants however, only those selected for interviews will be contacted.



  • Scarborough, Canada STRIDES TORONTO Full time

    **ABOUT US** **ABOUT THE ROLE** The **Help Ahead Intake Worker, Central Point of Intake **is a full-time permanent position that provides a central point of access via multi-media for infants, children, youth, and their families to 24 Children, Youth Mental Health (CYMH) Services in Toronto by identifying need, compiling relevant information, and...


  • Scarborough, Canada STRIDES TORONTO Full time

    **ABOUT US** **ABOUT THE ROLE** The **Help Ahead Intake Worker, Central Point of Intake **is a full-time permanent position that provides a central point of access via multi-media for infants, children, youth, and their families to 24 Children, Youth Mental Health (CYMH) Services in Toronto by identifying need, compiling relevant information, and...


  • Scarborough, Canada Strides Toronto Full time

    **ABOUT US** **ABOUT THE ROLE** The **Help Ahead Intake Agent, Central Point of Intake **is a full-time permanent position that provides a central point of access via multi-media for infants, children, youth, and their families to 23 Children, Youth Mental Health (CYMH) Services in Toronto by identifying need, compiling relevant information, and conducting...


  • Scarborough, Canada STRIDES TORONTO Full time

    **ABOUT US** **ABOUT THE ROLE** The **Help Ahead Intake Agent, Central Point of Intake **is a full-time permanent position that provides a central point of access via multi-media for infants, children, youth, and their families to 24 Children, Youth Mental Health (CYMH) Services in Toronto by identifying need, compiling relevant information, and conducting...

  • Manager, Help Ahead

    1 month ago


    Scarborough, Canada STRIDES TORONTO Full time

    **ABOUT US** **ABOUT THE ROLE** The **Manager, Help Ahead (Coordinated Access) **is a permanent full-time position that provides day-to-day leadership and clinical supervision to Coordinated Access employees to ensure high quality service to children, youth, families, referral sources, allied sectors, and partners. This includes coaching, mentoring,...


  • Scarborough, Canada STRIDES TORONTO Full time

    **ABOUT US** **ABOUT THE ROLE** The **Program Assistant, Help Ahead** is a permanent full-time position that provides a broad range of administration support to the Help Ahead program management and staff, utilizing a strong customer service approach, to contribute to high quality services received by clients and families served by the program. **_ Salary...

  • Housing Worker

    2 months ago


    Scarborough, Canada The Housing Help Centre Full time

    The Housing Help Centre provides primarily housing based settlement services to refugees and newcomers to Canada. Housing Worker is responsible for providing housing related information, counseling, advocacy and referrals to community resources to address client’s needs. Worker will ensure that clients have access to timely, accurate and useful information...


  • Scarborough, Canada Scarborough Centre for Health Communities Full time

    Scarborough Centre for Healthy Communities (SCHC) is dedicated to providing accessible, equitable, and transformational health and social service choices for the well-being of Scarborough's diverse communities. We cultivate vital community services by promoting healthy lifestyles while delivering a comprehensive range of culturally competent health and...


  • Scarborough, Canada Scarborough Centre for Health Communities Full time

    Scarborough Centre for Healthy Communities (SCHC) is dedicated to meeting the diverse, holistic health needs of the people of Scarborough by addressing the physical, mental, social, financial and environmental aspects of their health. Through the promotion of healthy lifestyles and delivery of a comprehensive range of culturally competent health and social...


  • Scarborough, Canada Polycultural Immigrant and Community Services Full time

    **Position Title**:Intake Worker/Admin Assistant **Organization Structure**:Reports to the Programs Manager **Job Status**:Full-time **Number of Positions**:1 **Location**:Scarborough South **Wages**:$24.26/hour for 35 hours/week **This is a bargaining unit position.** **About Polycultural** Be a part of Polycultural Immigrant and Community services!...


  • Scarborough, Canada Scarborough Health Network Full time

    Job Number: JR100876 Job Title: Child & Youth - Intake Worker Job Category: Paramedical Hospital Location: Centenary Site **Job Type**: Temporary (Fixed Term), Part time Contract Duration: 8 months Number of Positions: 1 Union: OPSEU Minimum - Maximum Hourly Rate: $36.96 - $43.87 Hours: Days, Afternoons, Evenings, Nights, Weekends, Holidays Across...


  • Scarborough, Canada The Housing Help Centre Full time

    **Overview** The work involves with multiple stakeholders (tenants, landlords, legal clinics, social assistance offices, LTB and other service providers in the community) to develop effective solution. The worker also provides wrap-around services to sustain the tenancy. The worker may be available 24/365 to assist clients and expected to work from...


  • Scarborough, Canada STRIDES TORONTO Full time

    **ABOUT US** **ABOUT THE ROLE** The **Manager, Intake and Autism Services** is a full-time contract role for eight (8) months, which will lead a team of mental health and autism intake workers who provide access to services and organize groups to deliver skill building programs to children and their families. Maintain waitlists for mental health and autism...

  • Social Worker

    5 months ago


    Scarborough, Canada Catholic Charities of the Archdiocese of Toronto Full time

    Rosalie Hall is an accredited Child and Youth Mental Health Centre located in East Toronto. We provide a comprehensive range of specialized care and treatment services and infant mental health interventions focusing on the needs of pregnant youth, young parents, their children, and families. Included in our range of services is an Education and Community...


  • Scarborough, Canada Agile Healthcare Full time

    **Title**: Developmental Support Worker (Complex Special Needs Team) **Type**: Casual/Part-time **Duration**: TBA **Opportunity**: Agile Healthcare Solutions seeks a Developmental Support Worker for our Complex Special Needs Team, providing personalized care to children, youth, and adults with intellectual and additional complex special needs in...

  • Shelter Youth Worker

    5 months ago


    Scarborough, Canada YouthLink Full time

    **Shelter Youth Worker - Weekend Overnight** **(Permanent, Part-time 14 hours per week)** **Bargaining Unit Position** The Overnight Youth Worker reporting to Senior Manager, Youth Transitional Housing & Shelter Program is required to remain awake throughout the overnight shift to supervise and assist residents within agency policies, procedures and...


  • Scarborough, Canada HTH Health Full time

    HTH Health is a health care staffing solutions agency providing well-trained, compassionate, and professional healthcare staffing to hospitals, long-term care homes, retirement homes and clients aged at home. - We are looking for Personal Support Worker (PSW) to assist clients live more comfortably, safely and as independently as possible at their own...

  • Shelter Youth Worker

    1 month ago


    Scarborough, Canada YouthLink Full time

    October 8, 2024 **Posting #1456** - **YouthLink believes in the potential of every youth. We are dedicated to providing them with the support, guidance and opportunities they need to make positive life choices. We provide youth with brief and ongoing counselling, in-home wraparound support, shelter, housing, educational support, and safe drop-in spaces....

  • Street Outreach Worker

    3 months ago


    Scarborough, Canada Agincourt Community Services Association Full time

    **Job Title**: Street Outreach Services Worker Full-Time Maternity Leave Contract (35 hours per week) **Contract Start date**: September 16, 2024, **Contract End date**: March 31, 2025 **Reports to**: Manager, Homeless Services and Housing Access **DEADLINE TO APPLY**:August 30, 2024** **Background** ACSA is a nonprofit, multi-service agency in...


  • Scarborough, Canada Salvation Army Toronto Grace Health Care Centre Full time

    **TORONTO GRACE HEALTH CENTRE**:_**JOIN OUR TEAM!**_ The Toronto Grace Health Centre (TGHC) provides specialized care and services to those individuals who require Complex Continuing Care, Post-Acute Care Rehabilitation, Palliative Care, and Transitional Care. The care and services provided at TGHC help facilitate the patient flow through the health care...