Fine Dining Server
1 month ago
**Alo Food Group is hiring for our upcoming location, Alobar Downtown.**
- The Alo Food Group creates and operates restaurants of regard in Toronto. Since the opening of Alo -- our fine-dining flagship -- in 2015, we have aimed to make luxuries approachable while elevating time-honoured favourites. We offer our guests a continuing relationship in venues where the deliciousness of the food is met by a passion for hospitality. Along with Alo, our portfolio of restaurants includes Aloette (2017); Alobar Yorkville (2018); Salon (2019), an intimate space for private dining; and Aloette Go (2021), a take-out-and-delivery-optimized version of the original._
Servers are the first to establish a connection and relationship with our guests. They fully understand that the guest experience is of the utmost importance. Their role is to guide guests through our menu with correct, comprehensive knowledge of the dishes, cocktails and wines that Alobar offers. Servers take ownership of their tables. They communicate as much as possible with the kitchen and fellow team members in order to give the guest the best possible experience. Servers never show signs of distress, they are gracious and genuine at all times. The following duties are expected of our Servers at Alobar:
- Cleaning and setting up dining room & patio before service
- Stocking all side stands with paper, pens, etc.
- Greeting guests with water and explaining details of the menu and any nightly specials
- Taking orders and punching them in with appropriate modifications
- Having first contact with chef and management regarding allergies or specific menu modifications
- Ensuring guests have drinks, condiments, and everything they need to have a great meal
- Ensuring bills are correct before presentation to the guest
- Cleaning and resetting tables
- Performing closing duties after all guests have left for the evening
- Ensuring wine offerings are properly stocked and chilled for service
- Ensuring payments are taken correctly and reports are accurate for management
- Running food & beverages
- Display confidence & knowledge with all beverage offerings (cocktails, non-alcoholic beverages, and wine), ability to recommend, pair, and pour wine.
- Updating guests notes in the reservations system
- Adding personal touches to ensure emotional connection with guests (celebrations are noted, guests preferences are remembered, etc.)
- Ensuring wine is properly stored after service, bottles are married, and empty bottles removed
- Ensuring the dining room is clean and organized after service, chairs and banquets crumbed, all tables cleaned, etc.
- Assist team with polishing at the end of service
It is integral to communicate and work in tandem with the team to ensure that guests’ needs are delivered in a timely manner.
**Job Types**: Full-time, Part-time
Part-time hours: 8-40 per week
**Salary**: $15.50 per hour
Schedule:
- 10 hour shift
- 8 hour shift
- Day shift
- Evening shift
- Monday to Friday
- Weekend availability
Supplemental pay types:
- Tips
**Experience**:
- Restaurant: 3 years (preferred)
Licence/Certification:
- Smart Serve (required)
Work Location: In person
Expected start date: 2023-05-22
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