Host - The Rabbit Hole

5 months ago

Toronto, Canada Rabbit Hole Full time

Company Description

A new addition to Toronto’s Financial District, The Rabbit Hole invites guests to hop on over for elevated pub food, exceptional cocktails, and great conversation—either outside on our lush three-level patio or inside our whimsically designed dining room.

Rooted in bold British flavours and locally sourced ingredients, our menu consists of familiar comfort classics and cheeky twists on old-fashioned pub food. Here, we’re all about time-honoured bar snacks like Scotch eggs, rarebit toast, and sausage rolls; as well as gastro-standouts such as ale-battered halibut and chips, steak and mushroom pie, a double decker chuck burger, and, quite fittingly, rabbit tagliatelle.

**What’s in it for you?**
- Gratuity Sharing
- Discounted gym membership and Employee Assistance Program
- 50% Dining Discount for all O&B locations
- Employee Referral Program
- Training and development opportunities
- Access to Health, Dental and Visions benefits with Enhanced Mental Health Coverage

**Job Description**:
**_
Joining us means you will be part of an extraordinary and exciting company You’re a key team player collaborating closely with the rest of the restaurant team. You’re the first person to welcome our guests and start an exceptional dining experience. You’ll learn our sought after set of systems and procedures while working closely with your FOH and BOH Teams. You’ll bring a professional, enthusiastic work ethic each day; and contribute in setting our restaurants apart and contributing to rave worthy guest experience_**

**The Day to Day**:

- You exude and warm and welcoming presence, in person and over the phone, even under the busiest of circumstances
- You’re confident in your communicate with Servers, Bartenders and Managers to maintain proper guest flow throughout the restaurant.
- You escort guests to their table, engaging them in friendly conversation
- You’re detailed oriented and accurately take reservations over the phone and in person
- You understand that first impression are everything and ensure that the front entrance, host stand and surrounding areas are fully stocked and free from clutter and debris.
- You’ll be fully versed in a short time and know all table numbers and maintain awareness of each section in the restaurant
- Other duties as assigned or required.

**Qualifications**:

- Proven prior experience in a similar position for at least 6 months
- High attention to detail
- Ability to remain calm under pressure while working in a fast-paced environment
- Organizational skills and ability to multi-task
- Strong oral and written communication skills
- Ability to maintain a level of professional urgency and momentum
- Minimum 1 year experience in customer service, restaurant experience considered an asset
- Full availability

Additional Information

**Oliver & Bonacini's Diversity Commitment**

At Oliver & Bonacini Hospitality, we are committed to treating every employee with dignity and respect. We strive to be fair and just, and create working environments where our employees can be at their best.

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