Receptionist

2 weeks ago

Newmarket, Canada Martinrea International Inc. Full time

Martinrea is a **diversified global automotive supplier** engaged in the design, development and manufacturing of metal parts, assemblies and modules, complex fluid management systems and aluminum products. We employ approximately 15,000 skilled and motivated people at manufacturing, engineering and technical centers in Canada, the United States, Mexico, Brazil, Germany, Slovakia, Spain and China. Our business strategy leverages world-class technologies, motivated and talented people, and high-quality products.

Our Mission is to **make people's lives** better by:

- Delivering outstanding quality products and services to our customers;
- Providing meaningful opportunity, job satisfaction, and job security for our people;
- Being positive contributors to our communities; and,
- Providing superior long-term investment returns to our stakeholders.

Our **_strength_** is our **_people_**

We invite you to follow your dreams and explore a challenging and rewarding career at Martinrea.

**Job Summary**:First point of contact for customers, suppliers and visitors

**Required Qualifications**:

- College and/or High School Grade 12 graduate with one year of phone handling and/or customer service work experience in a busy work environment
- Excellent English Communication Skills (oral and written)
- Good working knowledge in computer software for Windows, such as Word, Excel & Power Point
- Excellent organizational and interpersonal skills
- Attention to details
- Pleasant professional disposition

**Critical Success Factors**:

- Excellent attendance
- Reliability for telephone coverage and possesses pleasant voice mannerism
- Ability to maintain records in an organized, tidy and confidential manner as needed
- Respect and understand of the Customer / Supplier relationship
- Ability to work in a team environment and be a Team Player
- Ability to work efficiently with minimum supervision and have the ability to manage own workload to meet timeline

**Responsibilities**:
***Reception Duties**:

- Answer telephone calls in a professional manner and direct calls as required on a promptly basis
- Screen incoming calls for appropriate personnel when directed by Management.
- Greet visitors in a professional and hospitable manner, ensure the visitors sign in Log is complete and security procedures are being followed at all times
- Prepare documentation and arrange for couriers as required for all Departments, track delivery status as needed
- Sort and distribute all incoming mails and date stamp them.
- Prepare outgoing mails for correct postage and ready for pickup by the mail person on a daily basis.
- Order office supplies as required via our purchasing requisition system.
- Ensure the front reception area stays clean, tidy and presentation as per our 5S requirements at all times
- Ensure the AODA (Accessibility Ontarians Disability Acts) is being followed at all times.
- Support Finance, Human Resources, Health & Safety and other Admin duties as required.
- Any other duties as assigned by the Human Resources Manager

**General Accounting Duties**:

- Print and code A/P invoices daily
- Review invoices against PO
- Receiving invoices against PO
- File packing slips
- File A/P cheque copies once a week
- Place Xeeva orders in system
- Any other duties to support Finance

***Working Conditions**
- 90% office, 10% plant floor (PPE required)

**Effort/Physical Demands**
- Require communication with employees, peers and management
- Lifting and pushing as needed

**Health, Safety and Environmental Responsibilities**
- Must work in accordance with health and safety regulations, company rules, plant rules, policies and procedures
- Must use or wear equipment, protective devices or certain clothing as required by the company.
- All employees are prohibited from walking under a suspended hoist, cranes or forklifts.
- All employees must follow all LOTO procedures
- Comply with all environmental requirements including our recycling program

**Back-up Duties**:

- Perform other duties as required as per instructions from your Supervisor

**Benefits**:

- Working in a great team environment
- Medical, Dental and Extended Health Care insurance coverage
- Group Retirement Savings Plan
- Long term disability coverage
- Life insurance coverage
- Accidental Death and Dismemberment Insurance coverage
- Safety shoes and prescription safety glasses reimbursement
- Supplier vehicle discounts
- Tuition reimbursement and training opportunities

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