Veterinary Practice Manager
1 month ago
Looking for a new, rewarding career? We are looking for a full-time Practice Manager who is self-motivated, energetic, comfortable with animals and willing to take on a new challenge You need to be present, working among our staff to ensure the day to day operations of the practice are efficient, organized and productive. Does this sound like something you can excel at?
West Kootenay Animal Hospital is a medium sized business with a staff of doctors, veterinary technicians, veterinary assistants and client service representatives. It is a thriving, busy practice that focuses on exceptional client relations and patient care while providing a positive fun work environment for our amazing team.
**Responsibilities**:
- Oversee the day to day operations of the hospital which includes customer care, patient care, flow of appointments and surgeries, staff scheduling and inventory and equipment maintenance
- Managing financial aspects of the practice - including budgeting and financial forecasting, KPIs and benchmarking, billing and fee setting
- Human resources and supporting the team in their roles - employee meetings, evaluations, ensure adequate staffing and scheduling, maintaining clinic culture, safety of staff and creating job descriptions/assigning job duties as well as hiring and training of all new staff members
- Creating amazing client service within the mission statement of the hospital and ensuring an exceptional client experience from the start to the end of a veterinary visit
- Able to help with holding animals for procedures, lift animals and meet the physical requirements of the job if the individual needs to support the staff. You will be on the floor working in and amongst the team on a daily basis.
**Qualifications**:
- At least 3 years of previous managerial experience - management of a team of individuals in a customer service business setting
- Bachelor of Commerce or equivalent business degree
- No previous veterinary experience is necessary
**Compensation**:
- Full time - minimum 5 days per week
- Medical and dental benefits
- Employee assistance program
- Staff stipend for pets and employee discounts
- Paid continuing education yearly
- Paid vacation
**Job Types**: Full-time, Permanent
**Salary**: $70,000.00-$80,000.00 per year
**Benefits**:
- Dental care
- Employee assistance program
- Extended health care
Schedule:
- 8 hour shift
Ability to commute/relocate:
- Trail, BC V1R 4W8: reliably commute or plan to relocate before starting work (required)
**Education**:
- Bachelor's Degree (preferred)
**Experience**:
- Team management: 3 years (preferred)
Work Location: In person
Application deadline: 2023-12-20
Expected start date: 2024-01-08
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