Service Manager

3 weeks ago


Winnipeg, Canada AutoCanada Inc. Full time

**Dealership Service Manager**

**Hyatt Infiniti**

**Calgary, Alberta**
Looking for a positive change? Somewhere you enjoy going to work & can take pride in what you do? Join our team at Hyatt Infiniti

**Hyatt Infiniti **is looking for an experienced full time **Service Manager **to steer our relentless team of automotive problem solvers & educators. Utilizing your extensive automotive experience, you will be responsible for the growth & profitability of our essential service department.

**What's in for you?**
- Competitive compensation package
- Health and Dental Benefits
- Life Insurance
- Employee Vehicle Purchase Plan
- Employee and Family Assistance Program

**Your Day to Day**:

- Ensure service team objectives/goals are met
- Oversee team members performing vehicle inspections, repairs, diagnostics, & maintenance
- Evaluate service desk efficiency & ensure appropriate set up/maintenance
- Resolve service desk concerns & improve operations to increase productivity
- Monitor department operations/client concerns to improve efficiency
- Regularly audit repair orders & customer satisfaction metrics to ensure industry benchmark compliance
- Control department budgets & other expenses
- Mentor, coach, train, & support the development of your team

**What You Bring to the Table**:

- Minimum 5 years automotive dealership service department experience required
- Working knowledge of industry standards/practices, including product details & services offered
- ADP / CDK experience preferred
- Ability to train, coach, direct, & encourage service team members
- A provincially recognized Journeyman Automotive Mechanic Certificate is an asset
- A valid driver's license & safe driving history is required

INAT


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