Application Support Analyst

7 days ago


Montréal, Canada LifeWorks Full time

Build a meaningful career
- At LifeWorks, we offer more than career opportunities, we provide career opportunities to make meaningful contributions to people’s lives. The extraordinary expertise of a more than 7,000-strong workforce is harnessed to support the employees and families of the organizations we serve. Our innovative programs have a lasting impact on the health, financial security and productivity of 24,000 workplaces.

At LifeWorks, we offer more than career opportunities, we provide career opportunities to make meaningful contributions to people’s lives. The extraordinary expertise of a more than 7,000-strong workforce is harnessed to support the employees and families of the organizations we serve. Our innovative programs have a lasting impact on the health, financial security and productivity of 24,000 workplaces.

The Application Support Team Analyst will be expected to take ownership of the investigation, diagnoses, and resolution of our clients technical and customer service-related questions. You will be expected to be a product expert and understand the clients needs in depth. You will be the voice of your clients internally and act as a liaison between the client, support, and configuration/implementation teams. We are SLA driven, thus providing product feedback and escalation of issues in a time sensitive manner is critical.
- Understand business requirements, build test cases and test software changes
- Troubleshoot problems by researching, analyzing and identifying symptoms and cause
- Meet client deadlines according to the service level agreements by appropriately managing and prioritizing assigned tasks while ensuring quality control
- Comply with the best practices available including standards of confidentiality and peer review
- Participate in special projects as well as new implementations, according to the needs of the department
- Recognize business process inefficiencies and recommend improvements
- Build knowledge management through regularly documenting and sharing lessons learned, Q&A to the team’s knowledge base
- Where permitted by law, LifeWorks employees must be fully immunized to access a LifeWorks office or customer premises.
- Fulfilling work that matters
- LifeWorks is in the business of helping organizations help their people and in the process, we strive to elevate ours. We're always looking for talented professionals and strategic leaders looking to make a difference in the lives of the people we serve. We appreciate the interest of every applicant; however, we contact only those selected for an interview.



  • Montréal, Canada IT Unlock Full time

    **Job description**: We are looking for a talented Application Support Analyst. This is a permanent position. The work is hybrid and the applicant must live in the Montreal area. Beautiful technologies and nice challenge are waiting for you. **Required**: - 3-6 years of experience as a support and operation Analyst (intermediate) - SQL - Linux - Shell -...


  • Montréal, Canada Resourznet Consulting Full time

    **Roles and Responsibilities**: We are looking for a talented Application Support Analyst. This is a permanent position. The work is hybrid and the applicant must live in the Montreal area. Beautiful technologies and nice challenge are waiting for you. The responsibilities of a programmer analyst include: - Supporting contribution, trading and position...


  • Montréal, Canada Soho Square Solutions Full time

    Role: Application Support Analyst Location: Montreal, Quebec Duration: 6 Months Experience : 3-6 Years **Responsibilities** - time monitoring tools and reports - Software releases, configuration and support of all production system components and - infrastructure - deliver frequent releases with high quality **Qualifications** - At least 2 years in an...


  • Montréal, Canada NOVIPRO Full time

    Novipro is looking for an **Application Support Analyst**. This is a **12 month** renewable mandate for one of our well-known clients in the **banking** industry. This mandate is in **hybrid mode, a minimum of 2 days in the office** in downtown Montreal. Are you interested? **About the organization**: Our client is one of the leading European financial...


  • Montréal, Canada Soho Square Solutions Full time

    **Application Support Analyst (Local to Montreal)** **Profile** - Between three and six years of experience dedicated to support and operations in a complex information systems environment - University degree in computer science or relevant field - Experience in a finance environment considered a plus **Skills**: - Ability to work with complex information...


  • Montréal, Canada Talan Full time

    **A propos de Talan** Talan Canada is growing and looking to strengthen its team with an Application Support Analyst for the Montreal office, who will be interested in working with clients from multiple industries. **What will be your day-to-day?** When you open your laptop, you’ll do a morning check to make sure Production is stable before the...


  • Montréal, Canada Soho Square Solutions Full time

    **Application Support Analyst (Local to Montreal)** **Profile** - Between three and six years of experience dedicated to support and operations in a complex information systems environment - University degree in computer science or relevant field - Experience in a finance environment considered a plus **Skills**: - Ability to work with complex information...


  • Montréal, Canada Soho Square Solutions Full time

    **Job Profile** **What does it take to get the job?** The required competencies are: - 2+ years’ experience as support analyst - Experience working with relational databases - Good knowledge of equity and derivatives products - Good knowledge of core business process like Profit and Loss, Value at Risk and Risk Analysis - Good communication skills -...


  • Montréal, Canada IT UNLOCK CONSULTING INC. Full time

    **Job description**: We are looking for a talented Application Support Analyst. This is a permanent position. The work is hybrid and the applicant must live in the Montreal area. Beautiful technologies and nice challenges are waiting for you. The responsibilities of the support analyst include, but are not limited to, the following: - Supporting...


  • Montréal, Canada Excelgens Full time

    **JOB DESCRIPTION** Position: APS Support Analyst - IFS UK Department: IT Production - BP2S APS **MISSION AND OBJECTIVES** The APS Analyst (“Analyst”) is responsible and accountable for daily support and health of the production environment for Regulatory Controls IT. Such tasks include change, request, incident and problem management for the...


  • Montréal, QC, Canada enableIT Full time

    Application Support Analyst required for a leading international provider of banking & financial services, with head offices based in downtown Montreal. Key Tasks: Support banking applications for offices based in New York & Europe Respond and script SQL queries in an efficient and responsive manner Ensure to operate the services in compliance with the...


  • Montréal, QC, Canada enableIT Full time

    Application Support Analyst required for a leading international provider of banking & financial services, with head offices based in downtown Montreal. Key Tasks: Support banking applications for offices based in New York & Europe Respond and script SQL queries in an efficient and responsive manner Ensure to operate the services in compliance with the...


  • Montréal, QC, Canada enableIT Full time

    Application Support Analyst required for a leading international provider of banking & financial services, with head offices based in downtown Montreal. Support banking applications for offices based in New York & Europe Respond and script SQL queries in an efficient and responsive manner Grasp a firm understanding of front, middle & back office...


  • Montréal, QC, Canada enableIT Full time

    Application Support Analyst required for a leading international provider of banking & financial services, with head offices based in downtown Montreal. Support banking applications for offices based in New York & Europe Respond and script SQL queries in an efficient and responsive manner Grasp a firm understanding of front, middle & back office...


  • Montréal, Canada Talan Full time

    Company Description Talan is an international group (10 countries, 6,000 employees) of **Professional Services and IT Consulting**, committed for 20 years to **Innovation** and **Digital Transformation** of its clients. **Talan Canada** (founded in 1997) has **more than 110 consultants** who work in an agile and pragmatic way with large companies (Finance,...


  • Montréal, Canada Optim Hire (LAD Software Solutions Pvt LTd) Full time

    **Position: Application production support analyst** **Location: Montreal Canada Quebec H3A 2A6** **Duration: 24 Months** **Job Type: Contract** **Work Type: Onsite** - Such tasks include change, user request, incident, and problem management for the department. - As required, functional support and user setup may be performed. - The Analyst shall serve...

  • Application Analyst

    3 days ago


    Montréal, Canada Soho Square Solutions Full time

    Duration: 12 Months (Contract) Role: Application Analyst Location: Montreal, QC Remote: Yes but Hybrid Language: French & English Title: Senior Application Analyst Offers you the opportunity to build with the projects of today, the IT of tomorrow. Joining the IT Delivery - Payment, Cards, Data and Wallet team means having the opportunity to learn and...


  • Montréal, Canada US Tech Solutions Full time

    Job Title: Application Production Support Analyst Location: Montreal, QC , Canada Duration: 12 Months Contract The primary purpose of the job is to ensure day-to-day quality of service of live applications to end-users by: Monitoring production environments Developing a good understanding of the existing application (functional and technical) Expert...


  • Montréal, Canada NOVIPRO Full time

    About this organization Our client is one of the leading European financial services groups. Based on a diversified and integrated banking model, the Group combines financial strength and proven expertise in innovation with a strategy of sustainable growth, aiming to be the trusted partner for its clients, committed to the positive transformations of...


  • montréal, Canada Infotree Global Solutions Full time

    Job title: Application Production Support KONDOR Duration: 12 Months with possibility of extension Location: Montreal, QC Job Description: Mission And Objectives The APS Analyst (“Analyst”) is responsible and accountable for daily support and health of the production environment for multiple applications in the ALMT area. Such tasks include...