Scheduling Coordinator/ Office Administration

3 weeks ago


Pickering, Canada Enviroturf Irrigation Full time

**Scheduling Coordinator / Office Administrator**

**Responsibilities**:

- Organizes workflow and appointment by reading and routing correspondence, collecting customer information, and managing assignments.
- Manages service department schedule by maintaining schedules for service personnel and arranging site meetings for assessments.
- Coordinate all communication and scheduling for all backflow preventer testing.
- Organize and coordinate submittals for all backflow preventer tests to the required parties (i.e. region, client).
- Responsible for reviewing all incomplete/paused jobs on a regular basis to ensure that all work is completed in a timely manner.
- Responsible for reviewing all mandatory forms that are to be completed by staff. (Daily Vehicle Check, etc.)
- Maintains customer confidence and protects operations by keeping information confidential.
- Provides Historical Reference by Utilizing filing and retrieval systems within our software and network.
- Responsible for ordering all required Ontario One Call locates, including follow-up with locators to ensure locates get completed on time and are ready when required for work.
- Responsible for all collections on residential accounts.
- Keeps management informed by reviewing and analyzing reports on service technicians, summarizing information and identifying trends on productivity, calls completed, etc.
- Maintains inventory of office supplies and anticipates supply needs; ensures prompt ordering and receipt of supplies.
- If the inventory manager is out of the office, responsible for receiving material deliveries to the office/shop.

**Qualifications/Skills**:

- Scheduling (Experience with Service Titan an asset)
- Administrative writing skills
- Written and verbal communication skills
- Telephone skills
- Dependability and professionalism
- Attention to detail
- Microsoft Office software skills
- Scheduling software skills

**Education and Experience Requirements**:

- One + years of scheduling experience
- Driver’s license
- High school diploma (University/College degree is an asset)

**Benefits**:

- Dental care
- Extended health care
- On-site parking
- Vision care

Schedule:

- Monday to Friday

**Education**:

- Secondary School (required)

Work Location: In person

Expected start date: 2024-03-31


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