Manager, Investigations

3 months ago

Mississauga, Canada Royal Bank of Canada Full time

**Job Summary**

**What is the opportunity?**

As Manager of Investigations, you conduct and lead complex fraud-related investigations which mitigate financial, reputational, regulatory and legal risk using established investigative procedures and in accordance with RBC policies. You share responsibility for all components of the Fraud Management Value Chain with peers and the Senior Manager.

**What will you do?**
- Conduct and lead complex, confidential, cross-platform investigations with a particular focus on asset recovery and loss prevention as well as intelligence gathering and criminal prosecution of offenders in appropriate cases
- Earn the respect of internal partners for knowledge applied and professional and balanced approach to investigations
- Advise Corporate Investigation Service senior management of fraud issues, significant control weaknesses or deficiencies and trends identified during investigations using standardized reporting in a timely manner
- Attend court and provide expert evidence on behalf of RBC when required
- Update and maintain paper and electronic files ensuring accuracy, timeliness and thoroughness
- Develop and maintain an extensive network of internal partners and external peers in the industry, police and other authorities to ensure a consistent approach to the detection and investigation of criminal activity against RBC

**What do you need to succeed?**

**Must-have**
- Minimum 5 years' experience in crime investigation/audit
- Proven interview skills; proven report writing skills
- Major investigation experience
- Experience in gathering and preserving evidence and presenting the evidence before the courts
- Able to lead by example through provision of knowledge, cooperation and teamwork

**Nice-to-have**
- In depth knowledge of criminal law
- Knowledge of Canadian Securities Legislation / Regulations
- Knowledge of banking processes
- Experience working on the following: internal/external cyber fraud investigations, various mobile or digital payment/wallet solutions, various online 3rd party payment solution providers

**What's in it for you?**

We thrive on the challenge to be our best, progressive thinking to keep growing, and working together to deliver trusted advice to help our clients thrive and communities prosper. We care about each other, reaching our potential, making a difference to our communities, and achieving success that is mutual.
- A comprehensive Total Rewards Program including bonuses and flexible benefits, competitive compensation
- Ability to make a difference and lasting impact
- Work in a dynamic, collaborative, progressive, and high-performing team
- Opportunities to take on progressively greater accountabilities

**Job Skills**

Banking Processes, Conducting Interviews, Corporate Investigations, Criminal Case Management, Criminal Law, Digital Payments, Evidence Collection, Evidence Handling, Financial Services Regulatory Compliance, Internet Fraud Crime, Internet Fraud Investigation, Interview Techniques, Investigation Procedures, Microsoft Office, Payment Investigations, Securities Regulations, Witness Testimony

**Additional Job Details**

**Address**:
MEADOWVALE BUSINESS PARK, 6880 FINANCIAL DR:MISSISSAUGA

**City**:
MISSISSAUGA

**Country**:
Canada

**Work hours/week**:
37.5

**Employment Type**:
Full time

**Platform**:
GROUP RISK MANAGEMENT

**Job Type**:
Regular

**Pay Type**:
Salaried

**Posted Date**:
2024-08-26

**Application Deadline**:
2024-09-09

**I**nclusion** and Equal Opportunity Employment**

At RBC, we embrace diversity and inclusion for innovation and growth. We are committed to building inclusive teams and an equitable workplace for our employees to bring their true selves to work. We are taking actions to tackle issues of inequity and systemic bias to support our diverse talent, clients and communities.

**Join our Talent Community**

Stay in-the-know about great career opportunities at RBC. Sign up and get customized info on our latest jobs, career tips and Recruitment events that matter to you.

  • Security Management Coordinator

    7 days ago

    Mississauga, Ontario, Canada Vista Security & Investigations Full time

    Vista Security & Investigations is seeking a highly organized and experienced Security Management Coordinator to join our team.About the RoleThis permanent position involves coordinating security activities, supervising staff, and ensuring seamless operations in a fast-paced environment.ResponsibilitiesCoordinate daily work schedules and tasks for a team of...

  • Claims Investigator

    4 weeks ago

    Mississauga, Ontario, Canada CAA Club Group Full time

    Position OverviewThe Claims Investigator - Special Investigations Unit will be responsible for investigating complex property and casualty insurance claims with elements of potential fraud, misrepresentation, and/or exaggeration.Key ResponsibilitiesEvaluate concerns and fraud indicators to develop investigative plans for all lines of business in insurance...

  • Corporate Investigator

    2 weeks ago

    Mississauga, Ontario, Canada Corporate Investigation Services Full time

    Job Title: Corporate InvestigatorJob SummaryCORPORATE INVESTIGATION SERVICES is seeking a skilled Corporate Investigator to join our team. As a Corporate Investigator, you will be responsible for conducting thorough investigations, gathering evidence, and providing expert analysis to support our clients' needs.Duties and ResponsibilitiesConduct...

  • Claims Investigator

    4 weeks ago

    Mississauga, Ontario, Canada CAA Club Group Full time

    Position OverviewThe Claims Investigator - Special Investigations Unit will be responsible for investigating complex property and casualty insurance claims with elements of potential fraud, misrepresentation, and/or exaggeration. This role will involve evaluating concerns and fraud indicators to develop investigative plans for all lines of business in...

  • Field Investigator

    4 weeks ago

    Mississauga, Ontario, Canada Intact Financial Corporation Full time

    At Intact Financial Corporation, we're looking for a skilled Field Special Investigator to join our team. As a Field Special Investigator, you will be responsible for evaluating concerns and fraud indicators to develop investigative plans for all lines of business in insurance claims.Key Responsibilities:Evaluate concerns and fraud indicators to develop...

  • Manager, Special Investigations Unit

    5 months ago

    Mississauga, Canada ClaimSecure Full time

    Reporting to the VP, Corporate Services, the manager is responsible to define and implement anti-fraud, waste and abuse (FWA) strategy for the health & dental business. Ideate, develop, implement, and monitor ClaimSecure’s FWA program to achieve program goals and milestones. Manage and train a FWA team with proficiency in all benefits lines. The role is...

  • Loss Prevention Investigations Manager

    5 months ago

    Mississauga, Canada TJX Canada Full time

    **Michelle Lynn discovered GIVING BACK working at TJX** Michelle Lynn's favourite thing to do is teach the Loss Prevention team to be their best. We pride ourselves in providing dynamic training opportunities at every stage of your career. **What you’ll discover** Eligible Associates can look forward to: - One-of-a-kind, inclusive culture - Health...

  • Sms Investigator

    5 months ago

    Mississauga, Canada Flair Airlines Ltd. Full time

    **Are you ready to take your career to new heights?** **Job Title**: SMS Investigator **Department**: Compliance **Location**:Edmonton, AB (YEG), Calgary, AB (YYC), Toronto, ON (YYZ) **Work Arrangement**:This role is primarily based in the office environment **Position Overview**: Reporting to the Director, Safety, the SMS Investigator will support the...

  • Senior Safety and Security Manager

    1 week ago

    Mississauga, Ontario, Canada Vista Security & Investigations Full time

    Job DescriptionWe are seeking a highly skilled and experienced Senior Safety and Security Manager to join our team at Vista Security & Investigations. This is a permanent, full-time position with an estimated salary of $60,000 - $80,000 per year.Responsibilities:Schedule work for security personnel to ensure adequate coverage and efficient use of...

  • Lead Investigator

    5 months ago

    Mississauga, Canada Scotiabank Full time

    Requisition ID: 192857 Join a purpose driven winning team, committed to results, in an inclusive and high-performing culture. This role supports Management supervision of team(s) within the Financial Intelligence Unit (“FIU”) or the Special Investigation Unit (“SIU”) to ensure the delivery of clearly reasoned findings and actions associated with...

  • Lead Investigator, Governance and Business Management

    1 month ago

    Mississauga, Canada Scotiabank Full time

       Requisition ID: 209247Join a purpose driven winning team, committed to results, in an inclusive and high-performing culture. Reporting to the Senior Manager, FIU Governance and Business Management, the Lead Investigator supports the Governance and Business Management Team within the Financial Intelligence Unit (FIU) to ensure the delivery of clearly...

  • Lead Investigator, Governance and Business Management

    4 weeks ago

    Mississauga, Ontario, Canada Scotiabank Full time

    Job SummaryAs a Lead Investigator, Governance and Business Management, you will play a critical role in supporting the Governance and Business Management Team within the Financial Intelligence Unit (FIU) to ensure the delivery of clearly reasoned findings and actions associated with transaction monitoring investigations, along with the timely disposition of...

  • Lead Investigator, Governance and Business Management

    1 month ago

    Mississauga, Ontario, Canada Scotiabank Full time

    Job SummaryScotiabank is seeking a highly skilled Lead Investigator to join our Governance and Business Management team. As a key member of our team, you will be responsible for supporting the delivery of clearly reasoned findings and actions associated with transaction monitoring investigations.Key ResponsibilitiesSupport the Governance and Business...

  • Loss Prevention Investigator

    6 months ago

    Mississauga, Canada Walmart Canada Full time

    **Position Summary... **:To conduct internal (associate) and external (customer) investigations related to financial & Physical loss and support the greater Loss Prevention team and its strategy. **What you'll do...**: 1. Conducts internal investigations involving Associates (i.e.: malicious behavior, policy violations, etc.) under the direction of the...

  • Administrative Services Manager

    3 weeks ago

    Mississauga, Ontario, Canada Aberdeen Investigations Inc Full time

    Job SummaryThis role is responsible for providing administrative support to the Aberdeen Investigations Inc team.Key ResponsibilitiesDelegate tasks to office support staff.Establish work priorities and ensure procedures are followed.Carry out administrative activities.Co-ordinate and plan for office services.Assemble data and prepare reports.Train...

  • Insurance Fraud Investigator

    7 days ago

    Mississauga, Ontario, Canada CAA Club Group Full time

    Job SummaryWe are seeking a highly skilled Insurance Fraud Investigator to join our Special Investigations Unit (SIU) team at CAA Club Group. As an Insurance Fraud Investigator, you will be responsible for investigating complex property and casualty insurance claims with potential fraud, misrepresentation, and/or exaggeration elements.Key...

  • Security Operations Manager

    4 weeks ago

    Mississauga, Ontario, Canada Vista Security & Investigations Full time

    Vista Security & Investigations is seeking a highly skilled Security Operations Manager to join our team. As a key member of our security team, you will be responsible for overseeing the daily operations of our security services, ensuring the safety and security of our clients and staff.Key Responsibilities:Schedule Work: Plan and coordinate the work...

  • Quality Management System Investigator

    5 months ago

    Mississauga, Canada SGS Full time

    **Company Description**: - We are SGS - the world's leading testing, inspection and certification company. We are recognized as the global benchmark for sustainability, quality and integrity. Our 99,600 employees operate a network of _**_2,6_**_0_**_0 offices and laboratories_**_, working together to enable a better, safer and more interconnected world._ -...

  • Financial Intelligence Investigator

    3 weeks ago

    Mississauga, Ontario, Canada Scotiabank Full time

    About the Role:The Financial Intelligence Investigator will contribute to the overall success of the Canadian Financial Intelligence Unit (FIU), the Special Investigations Unit (SIU), or the SIU Projects team (SIUP) by conducting money laundering (ML) and/or terrorist financing (TF) investigations.Key Responsibilities:Conduct time-sensitive transaction...

  • Financial Intelligence Investigator

    7 days ago

    Mississauga, Ontario, Canada Scotiabank Full time

    Join Scotiabank, a leading bank in the Americas, as we look for talented individuals to fill our Financial Intelligence Investigator roles. With a strong focus on innovation and collaboration, you will have the opportunity to work with a diverse team to achieve success.About the RoleWe are seeking experienced investigators to conduct money laundering (ML)...