Frontline Worker

4 weeks ago

Halifax, Canada The Salvation Army Full time

To work primarily with clients from The Salvation Army Halifax Centre of Hope and to cordially greet and support all accessing the services of the Centre, in person or by phone.

**KEY RESPONSIBILITIES**:
Service Responsibilities:

- Ensure support congruent with the Centre of Hope's (COH) Mission, Vision and Values.
- Work in accordance with COH policies, procedures and philosophy of practice.
- Work in collaboration with other Shelter Staff within HRM. (Example: Metro )
- Advocate with community agencies to ensure that the needs, barriers and
- Complete and maintain records, assessments, daily statistics and files, and ensure confidentiality is protected.
- Commit to the development of COH projects and activities and participate in internal committees.
- Provide a supportive environment and foster a therapeutic milieu that promotes empowerment.
- To maintain building security at all times during each shift.
- To utilize the camera security system (including the Panic Alarm) and to assist with the maintenance of building security, reporting any functional problems to The Residential Coordinator.
- To provide Emergency/Fire procedural coverage as required under the Fire Plan with additional responsibilities in the absence of the Fire Coordinator.
- To provide active security checks during evening and night shifts according to policy standards.
- Perform other duties a required;

Client Needs:

- Distribute medication during assigned times making sure to log all exchanges; To clear and lock dorms by 8:00 am To distribute mail to residents, keeping privacy and security issues in mind when handling mail.
- Intake of Clients after hours with completion of appropriate documentation. Administer the meal tickets for clients

Desk Maintenance/Cleaning:

- To clean the front desk area including floors, windows, etc. daily and/or as needed.
- To keep the front desk area, Hub and offices therein neat and tidy and free from clutter.
- To provide spot cleaning care for all traffic/common areas (entrances hallways, stairs, etc.) when no regular cleaning staff is available.
- To launder towels when no regular cleaning staff is available.
- To clean "special accidents" (e.g. client being sick, plumbing leak, something broken etc.) when no regular cleaning staff is available. (particularly in washrooms)
- Ensure all items or equipment required for operation of the desk is present and in working order at the end of shift.
- Arrange for transport of donations to the 2nd floor
- Log all donations in the donation's logbook

Administration:

- Be familiar with the Policy and Procedures manual especially as it relates to your duties and area of responsibility;
- To answer telephone; direct all calls to proper person
- To ensure that the TV is off, and no activity takes place in the TV Lounge area during Chapel Services or general use use of the Chapel Area space; Ensure clearly marked detailed notes are kept in the logbook.
- To keep records updated, accurate and orderly:

- Daily Journal
- Incident Journal with Cross References to Journal
- Pass Along Information Book
- Meal Tickets and cards
- Centre Register (Bed Sheet)
- Short Form (T-Form)
- Client Intake Cards
- Restricted List
- Telephone Complaint Log
- In/Out Sheet
- Towel Sheet
- Clients Cheque Register

(Note: not all forms used) (You will be advised by management when applicable)

Cash Transactions:

- Meals
- Cash donations (when applicable)

To complete other janitorial duties as assigned on the evening and night shifts:

- Floor Mopping, all common areas on 1 st and 2nd floor, (When Cleaner is not on)
- Cleaning up to 5 washrooms, (When Cleaner is not on)
- Dusting, window cleaning, (When Cleaner is not on)
- Garbage and recycling removal, (When Cleaner is not on)
- Stocking washrooms as needed (When Cleaner is not on)

**QUALIFICATIONS AND EDUCATION REQUIREMENTS**:

- 1-2 Year Certificate Program preferably in Social / Human Services or other relevant Certificate Program is preferred and/or a combination of education and experience.
- Registration or Candidacy for Registration, certification or membership of a related professional body (if applicable).
- A minimum of one to three years of experience working with at-risk and homeless persons providing case management and advocacy is preferred.
- Non-violent crisis intervention (NVCI), Suicide Intervention (ASSIST), Standard First Aid and COH medication training and/or a commitment to secure those requirements within six months of being hired.
- Knowledge of Homelessness, mental health and/or addictions preferred
- Works well under pressure
- Ability to maintain confidentiality Independent and a team player

**PREFERRED SKILLS/CAPABILITIES**:
Knowledge, Skills, Abilities
- Demonstrated skill applicable to a client-directed approach and a social justice perspective.
- Knowledge of mental health issues, substance abuse and crisis intervention. Demonstrate knowledge of Trusteeship programs and effective money mana

  • Frontline Worker

    2 weeks ago

    Halifax, Canada The Salvation Army Full time

    To work primarily with clients from The Salvation Army Halifax Centre of Hope and to cordially greet and support all accessing the services of the Centre, in person or by phone. **KEY RESPONSIBILITIES**: Service Responsibilities: - Ensure support congruent with the Centre of Hope's (COH) Mission, Vision and Values. - Work in accordance with COH policies,...

  • Parenting Support Worker

    4 weeks ago

    Halifax, Canada Family SOS Full time

    The Family SOS Family Support Team supports parents in supporting their children by building upon their current parenting values and skills. We are looking to hire an additional Family Support Worker (FT or PT) to provide attachment-based and trauma-informed parenting programs and manage a caseload of up to 15 clients, helping families to navigate their...

  • Residential Worker

    2 weeks ago

    Halifax, Canada The Salvation Army Full time

    The Residential Worker B provides a safe and secure environment for residents and visitors. **KEY RESPONSIBILITIES**: The incumbent is responsible for the following range of job duties characteristic, or typical of the job class: - Monitors the activities of the clients/residents and maintains availability for personal, practical and morale support; may...

  • Residential Worker

    4 weeks ago

    Halifax, Canada The Salvation Army Full time

    To provide a secure, clean and comfortable environment for clients, staff and all others who may attend the Centre in person or by phone, etc. in accordance with acceptable standards and in compliance with the Policies and Procedures of the Centre. To receive all entrants to the Centre of Hope in a cordial manner, whether they are clients, residents, guests...

  • Residential Worker

    1 week ago

    Halifax, Canada Salvation Army Full time

    Description The Residential Worker B provides a safe and secure environment for residents and visitors. **KEY RESPONSIBILITIES**: The incumbent is responsible for the following range of job duties characteristic, or typical of the job class: Monitors the activities of the clients/residents and maintains availability for personal, practical and morale...

  • Supervisor (Designated)

    2 weeks ago

    Halifax, Canada Coverdale Justice Society Full time

    **JOB DESCRIPTION - SUPERVISOR (DESIGNATED)** Coverdale Justice Society Position: Supervisor - Caitlan’s Place Location: Halifax Reports to: House Director Location: 6319 Pepperell St. Hours of Work: 40 hours/week - Tues-Sat - Rotation 11:00am-7:00pm & 7:00pm-3:00am **Salary**: $50,000 - **This opportunity is designated to applicants that identify as...

  • House Manager at Barry House

    2 weeks ago

    Halifax, Canada Shelter Nova Scotia Full time

    Shelter Nova Scotia, located in Halifax, is a not for profit charitable organization governed by a volunteer board of professionals and operated by skilled employees. We believe in a community where everyone has a safe and affordable home. Shelter Nova Scotia is at an exciting time in its history - we are making changes and expanding services. We are looking...

  • Security Guard

    6 days ago

    Halifax, Canada GardaWorld Full time

    Are you ready to suit up?If you are looking for a job where you have significant responsibility, this is the one for you! As an Education Security Guard, you will play a key role in keeping workers, students, and visitors safe for some of the most prestigious schools! We provide people with growth opportunities. 30% of our frontline employees are promoted to...

  • Client Service Associate

    4 weeks ago

    Halifax, Canada VON Canada (Nova Scotia) Full time

    **Requisition Details**: Employment Status: Regular, Full Time (1.0 FTE) Program Name: Visiting Nursing Number of Hours Bi-Weekly: 75 Work Schedule: Days with an evening and weekends rotation Union/Bargaining Unit: NSGEU On Call: No **Looking for a career in health care that provides you with an opportunity to make a difference in your community?** If...

  • Client Service Associate

    4 weeks ago

    Halifax, Canada VON Canada (Nova Scotia) Full time

    **Requisition Details**: Employment Status: Regular, Full Time (1.0 FTE) Program Name: Visiting Nursing Number of Hours Bi-Weekly: 75 Work Schedule: Days with an evening and weekends rotation (7-3pm / 10-6pm / 3-11pm and current rotation is every second weekend) Union/Bargaining Unit: NSGEU On Call: No **Looking for a career in health care that provides you...

  • Client Service Associate

    2 weeks ago

    Halifax, Canada VON Canada (Nova Scotia) Full time

    **Requisition Details**: Employment Status: Regular, Full Time (1.0 FTE) Program Name: Visiting Nursing Number of Hours Bi-Weekly: 75 Work Schedule: Days with an evening and weekends rotation (7-3pm / 10-6pm / 3-11pm and current rotation is every second weekend) Union/Bargaining Unit: NSGEU On Call: No **Looking for a career in health care that provides you...

  • Client Service Associate

    2 weeks ago

    Halifax, Canada VON Canada (Nova Scotia) Full time

    **Requisition Details**: Employment Status: Regular, Full Time (1.0 FTE) Program Name: Visiting Nursing Number of Hours Bi-Weekly: 75 Work Schedule: Days with an evening and weekends rotation Union/Bargaining Unit: NSGEU On Call: No **Looking for a career in health care that provides you with an opportunity to make a difference in your community?** If...

  • Merchandiser Ft Halifax

    3 weeks ago

    Halifax, Canada Coca-Cola Canada Bottling Limited Full time

    **About This Opportunity**: Coke Canada Bottling Merchandisers work in local grocery stores helping our clients keep Coke Canada Bottling products fully stocked and available to consumers - keeping beverage sections, end caps, racks and displays filled. Merchandisers are our frontline ambassador, providing superior service to clients and consumers. Coke...

  • Client Service Associate

    4 weeks ago

    Halifax, Canada VON Canada (Nova Scotia) Full time

    **Requisition Details**: Employment Status: Regular, Full-time (1.0 FTE) Program Name: Visiting Nursing Number of Hours Bi-Weekly: 75 Work Schedule: Days with an evening and weekends rotation (7-3pm / 10-6pm / 3-11pm and current rotation is every second weekend) Union/Bargaining Unit: NSGEU On Call: No **Looking for a career in health care that provides you...

  • Client Service Associate

    1 week ago

    Halifax, Canada VON Canada (Nova Scotia) Full time

    **Requisition Details**: Employment Status: Temporary, Full-time (1.0 FTE) Program Name: Visiting Nursing Number of Hours Bi-Weekly: 75 Work Schedule: Days with an evening and weekends rotation (7-3pm / 10-6pm / 3-11pm and current rotation is every second weekend) Anticipated End Date: November 2025 Union/Bargaining Unit: NSGEU On Call: No **Looking for a...

  • 3 Days Left! Client Service Associate

    1 week ago

    Halifax, Canada VON Canada (Nova Scotia) Full time

    Requisition Details: Employment Status: Temporary, Full-time (1.0 FTE) Program Name: Client Services Number of Hours Bi-Weekly: 75 Work Schedule: Days, Evenings, Weekends Anticipated End Date: March 2026 Union/Bargaining Unit: NSGEU On-Call: No Existing Vacancy: Yes – we’re currently hiring candidates for an existing vacancy in this position Looking...

  • Client Service Associate

    2 weeks ago

    Halifax, Canada CareerArc Full time

    Requisition Details: Employment Status: Permanent, Full-time (1.0 FTE) Program Name: Client Services Number of Hours Bi-Weekly: 75 Work Schedule: Days, Evenings, Weekends Union/Bargaining Unit: NSGEU On-Call: No Existing Vacancy: Yes – we're currently hiring candidates for an existing vacancy in this position Looking for a career in health care that...

  • (Urgent) Client Service Associate

    2 days ago

    Halifax, Canada CareerArc Full time

    Title: Client Service Associate (CSA) - Planning & Scheduling - Temporary, Full-time Description: Requisition Details: 1. Employment Status: Temporary, Full-time (1.0 FTE) 2. Program Name: Client Services 3. Number of Hours Bi-Weekly: 75 4. Work Schedule: Days, Evenings, Weekends 5. Anticipated End Date: March 2026 6. Union/Bargaining Unit: NSGEU 7....

  • Merchandiser Seasonal Halifax

    2 weeks ago

    Halifax, Canada Coca-Cola Canada Bottling Limited Full time

    **About This Opportunity**: Coke Canada Bottling Merchandisers work in local grocery stores helping our clients keep Coke Canada Bottling products fully stocked and available to consumers - keeping beverage sections, end caps, racks and displays filled. Merchandisers are our frontline ambassadors, providing superior service to clients and consumers. **Wage:...

  • Outreach Specialist

    3 weeks ago

    Halifax, Canada Tbwa ChiatDay Inc Full time

    Outreach Specialist / Care Coordinator - Greater Richmond, Virginia Waymark is a team of healthcare providers, technologists, and builders whose mission is to bring the best healthcare to people with Medicaid benefits. Guided by the communities we serve, we bring support and technology-enabled care to help primary care providers keep Medicaid patients...