Receptionist

2 months ago


Laval, Canada Centre Univers WowMoms Laval Full time

Description du poste

**Responsibilities**:

- Manage the front desk and upsell services over the phone
- Ensure the Boutique is clean (well-ordered, correct merchandise, properly presented)
- Responsible for scheduling and managing the front desk, Wowswim as well as the aesthetic corner.
- Ensure that the organization runs smoothly in regards to customer expectations (reception, waiting time and overall experience)
- Respond appropriately to customer complaints
- Ensure we follow all guidelines and protocols to ensure a safe working environment
- Will perform the opening and closing of the center
- Maintain an organized filing system of paper and electronic document
- Responsible for finding and engaging with new customers through referrals, networking, and marketing strategies
- Act as a big contributor to our social media development ( content creation, increasing our followers ) an asset
- The individual will need to work on weekends
- Any other related tasks

**Qualifications**
- 2 years of experience in a similar role
- Exceptional interpersonal and customer service skills
- Advanced Microsoft Office skills, with an ability to become familiar with Mindbody
- Strong organizational and problem-solving skills with impeccable multi-tasking abilities.
- Friendly and professional demeanor
- Bilingual
- Excellent understanding of social media: Facebook, Instagram, Pinterest, YouTube, LinkedIn is an asset
- Good writing skills in french and english
- Uphold a strict level of confidentiality

Type d'emploi : Temps partiel

Rémunération : 17,00$ à 20,00$ par heure

Avantages:

- Nourriture à Prix Réduit ou Gratuite
- Stationnement sur place

Horaire:

- Toutes les fins de semaine

Expérience:

- Service à la clientèle: 2 ans (Souhaité)

Langue:

- Français (Souhaité)

Lieu du poste : En présentiel


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