Gym Receptionist

3 months ago


Laval, Canada Athletic Training Center Full time

Athletic Training Center is a premier training facility dedicated to athletes of all levels, focused on helping them achieve peak performance. We pride ourselves on our supportive environment and commitment to excellence. We’re seeking a dynamic and motivated Gym Receptionist to be the welcoming face of our community and assist with lead generation efforts.

**Job Overview**:
As a Gym Receptionist, you will be the first point of contact for athletes, coaches, and guests. Your primary responsibilities will include greeting members, managing inquiries, scheduling training sessions, and actively engaging in lead generation to attract new members to our facility.

**Key Responsibilities**:

- Greet and welcome athletes, coaches, and guests with enthusiasm and professionalism.
- Manage phone calls and respond to inquiries about memberships, training programs, and facility services.
- Assist with athlete registrations, renewals, and cancellations.
- Schedule appointments for training sessions, assessments, and specialized classes.
- Conduct lead generation activities, such as outreach to potential members, following up on inquiries, and promoting special events and programs.
- Maintain an organized and inspiring reception area that reflects our athletic focus.
- Process payments and handle transactions accurately.
- Provide information about programs, competitions, and facility resources.
- Collaborate with trainers and staff to support athletes' needs and enhance their experience.
- Track and report on lead generation metrics and outcomes.

**Qualifications**:

- High school diploma or equivalent; further education or certifications in sports management or customer service is a plus.
- Previous experience in a customer service or receptionist role preferred.
- Strong interpersonal and communication skills, with a passion for supporting athletes.
- Experience or familiarity with lead generation techniques is a plus.
- Proficient in using computer systems and software (e.g., MS Office, gym management software).
- Ability to multitask and prioritize effectively in a high-energy environment.
- Knowledge of sports and athletic training is a plus.

**What We Offer**:

- Competitive salary and benefits.
- Flexible working hours to accommodate athletic schedules.
- Opportunities for professional development within the sports and fitness industry.
- Access to gym facilities and specialized training programs.

Join us in building a thriving community of athletes at Athletic Training Center

Please send over a video explaining the following:
1. Quick intro about yourself

2. Why do you want to work with us.

3. What do you know about being an Gym Receptionist

4. What have you accomplished in this space before?

5. Where do you see yourself in 3 years

Pay: $16.00-$18.00 per hour

Expected hours: 40 per week

**Benefits**:

- Flexible schedule
- On-site gym
- On-site parking

Work Location: In person



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