Part Time Seasonal Key Holder
7 months ago
Overview
The Keyholder contributes to the financial growth of the company by ensuring customer service and visual standards exceed expectations, operational integrity in how we operate, and development and promotability of our talent. He or she will be responsible to support the goals of the company and individual store. The Keyholder can also have a Division of Responsibility within the store, including product experience, operations, clienteling, or employee experience related.
**Responsibilities**:
Leadership Attributes
- Deliver continuous performance feedback and training to motivate & develop store team to meet current and future position requirements
- Foster a positive team environment by empowering members to participate and cooperate on store initiatives
- Provide department insight related to the customer experience and communicates information to district team and corporate office
- Innovative and entrepreneurial mindset to utilize all tools/support available within framework of business and develop creative approaches to drive topline results
Customer Experience
- Ensure all customer service standards are consistently executed and utilize company tools to better service the customer
- Motivate and coach store team to achieve personal and store sales goals
- Lead productive customer experience manager segments by facilitating an energized pace, positive service environment, and team development
- Monitor sales floor and zone coverage to drive sales and maintain customer focus
- Build repeat business by ensuring all client program tools and strategies around data capture, outreach, and follow up are consistently executed
- Ensure store teams receive customer service & product knowledge training to strengthen selling skills
- Demonstrate best in class customer service & lead by example on the sales floor
- Model and ensure dress code compliance
- Achieve personal SPH goals
People & Development
- Ensure management and service associates clearly understand and meet job expectations
- Schedule and facilitates training sessions where needed to develop individual and overall team skills and abilities
- Coach and mentor staff to achieve optimal results including succession planning for current and future positions.
- Execute on-boarding and training of new hires as needed
Visual Presentation/Store Maintenance
- Ensure store meets visual merchandising and maintenance standards
- To ensure brand Integrity is reflected to the customer through enhancements in presentation, product, and people
- Train and support store team in the planning and supervision of store flips and regular merchandising needs
- Ensure store works to merchandising/flip calendars
- Provide necessary feedback to the corporate office and field visual teams to drive the business through visual merchandising opportunities
Financial
- Achieve or exceed financial plans through effective planning and execution thereby contributing to the Company’s overall financial results
- Analytical and strategic management of sales and wage budgets to determine and launch actions to meet/ exceed goals
- Monitor sales and financial results, take appropriate action at store level, and communicates needs to store manager
- Ensure all store actions optimize sales, merchandise investment, wage investment and minimize stock shortage
- Ensure disciplined control of all store expenses
Inventory Management
- To contribute to company growth through inventory management and the achievement of appropriate gross margin return on investments
- Maximize inventory to achieve planned sales through actions focused on selling what we own today and communicating inventory needs
- Ensure operational integrity & asset protection compliance in day to day operations & practices
Skills and Requirements
- Retail experience including visual merchandising, clienteling, store operations, and employee experience
- Excellent interpersonal skills supporting a team environment
- Strong English communication skills - verbal and written / Multilingual is a plus
- Excellent time management/project skills
- Strong planning and organizational skills with a sense of priority for deadlines and attention to detail
- Ability to recognize and react to changing work demands
- Comfortable and confident in making effective autonomous (and group) decisions in a timely manner
- Goal oriented: ability to stay focused on creating winning results
- Dedicated to high levels of Customer Service and Sales Productivity
- Physical Demands:
- Hours/days of work can be varied due to the demands of the business
- Must be able to work shift standing and walking and able to lift approx 20 lbs.
- Must be able to pack, unpack and move stock when supporting in receiving / stocking store functions.
**Job Type**: Part-time
Part-time hours: 25-40 per week
Pay: From $18.50 per hour
Schedule:
- 8 hour shift
- Day shift
- Evening shift
- Weekends as needed
Ability to commute/relocate:
- Richmond, BC: reliab
-
Full Time-part Time Sales Associate/key Holder
6 months ago
Richmond, Canada Aldila Boutique Full timeJob description Job description - Key Holder/Sales Associate _ **The Brand** Founded in 1986 Aldila is a boutique retailer and brand that is focused on providing exceptional experiences and unique, high quality clothing for our customers. Our people love to create connections with every person that walks through the door and provide personalized...
-
Key Holder
6 months ago
Richmond, Canada Fossil Group Full time**Who We Are** At Fossil Group, we dare to dream, disrupt, and deliver in a better way. Our goal is simple: bring innovation, style, and connectivity to an industry ripe for change. Fossil Group is on a mission to revamp the way fashion accessories are done. We are committed to creating great watches, jewelry, handbags, small leather goods, and wearables by...
-
Key Holder/sales Associate
6 months ago
Richmond, Canada Lids Sports Group Full timeThe Lids in Richmond Centre is looking for a Key Holder to join their team. Do you have a love for sports? Do you enjoy changing trends of fashion & sports apparel? Are you looking for a career with challenging project and meaningful work? LIDS Sports Group is a great combination to launch your career and immerse yourself in the world you already love. Many...
-
Sales Associates
3 months ago
Richmond, Canada Vessi Full timeVessi is a category-defining footwear and apparel brand with roots in Vancouver, Canada. At Vessi we know that water is a magical ingredient for happiness and peace, and since 2018, we've been on a mission to welcome the water and share it with the world. That’s why we create 100% waterproof products that make experiencing the magic of water easier and...
-
Part Time Seasonal Sales Associate
3 months ago
Richmond, Canada Herschel Supply Co. Full time**ABOUT HERSCHEL SUPPLY** Welcome to Herschel Supply, where we make quality products for a lifetime of better journeys. Designed with timeless form and intuitive function in Vancouver, Canada, every piece is backed by our signature warranty for wherever you're going next. Since 2009, we've never stopped taking risks. We're constantly innovating, growing...
-
Key Holder
2 months ago
Richmond, Canada Jo Malone London Full timeKey Holder - Jo Malone - Full Time - Richmond, BC Position Summary We are looking for a dynamic and inspirational Key Holder to support the Store Manager and Assistant Manager to ensure the smooth efficient running of the Store. You will use your outstanding coaching and mentoring skills to lead by example, modelling the behaviors that the sales team...
-
Retail Specialist, Key Holder
6 months ago
Richmond Hill, Canada Freedom Mobile Full timeA little about us At Freedom, we’re proud to be leaders in a movement that brings affordable wireless services to Canadians - we’re always on the lookout for go-getters that are committed to disrupting the status quo. Does that sound like you? We’d love to meet you. The role As a Retail Specialist, Key Holder you will - Drive sales by offering...
-
Part-time Seasonal Sales Associate
6 months ago
Richmond, Canada Club Monaco Full timeCompany Overview Club Monaco is an international men’s and women’s lifestyle brand with a distinctly urban casual point of view, best defined as a play of opposites: mixing vintage with new, hard with soft and eclecticism with mínimalism. Each season, Club Monaco offers customers must have fashion and key pieces that together are the foundation of a...
-
Seasonal Part Time Sales Associate
3 months ago
Richmond, Canada Moose Knuckles Canada Full time_**WHAT WE BELIEVE**_ We believe in inclusion, we believe in self-expression, we believe in no judgement and we believe in individualism. - **WHO WE ARE**_ We are bold, we are tenacious, we are courageous and brave. We are a cast of characters; We embrace our differences and we share our likenesses. Moose Knuckles is looking for Seasonal Part-Time sales...
-
Key Holder
6 months ago
Richmond, Canada D. & A.'s Pet Food 'N More Ltd. Full timePet Food' N More is locally owned & operated. Our stores are bright, attractive, and well merchandised. They create a space where you would want to spend time both as a customer or part of our team. Our team members are pet people who understand the needs and concerns of companion animals. Pet Food' N More has maintained three core values over the years: -...
-
Key Holder
2 months ago
Richmond, Canada The Estée Lauder Companies Full time**Position Summary** We are looking for a dynamic and inspirational Key Holder to support the Store Manager and Assistant Manager to ensure the smooth efficient running of the Store. You will use your outstanding coaching and mentoring skills to lead by example, modelling the behaviors that the sales team need to demonstrate in order to provide...
-
Seasonal Part-time Sales Associate
1 month ago
Richmond Hill, Canada Danish Pastry House Full time**Job Overview** We are seeking enthusiastic and dedicated Seasonal Associates to join our team during the busy season. This role is ideal for individuals who thrive in a fast-paced environment and enjoy providing exceptional customer service. As a Seasonal Associate, you will be responsible for assisting customers, managing transactions, and promoting...
-
Warehouse Associate
4 months ago
Richmond, Canada White Raven Brands Full time**Big Star Lights** is an e-commerce company that supplies high-quality, easy-to-install decorative lighting products for both professionals and DIY enthusiasts! We deliver quickly and provide outstanding customer support, and we recognize that commitment, enthusiasm, and good old-fashioned hard work are essential to maintain our reputation for trust,...
-
Key Holder
2 months ago
Richmond, Canada Bikini Village Full timeJoin a diverse and talented team For years now, we’ve been designing lingerie and swimwear for everyday living. Why do we do what we do? Because we want women around the world to look and feel their best! Join our dynamic team to start a stimulating professional career in a committed and constantly evolving environment. We’re a proudly local company with...
-
Key Holder
3 weeks ago
Richmond, Canada Bikini Village Full timeJoin a diverse and talented team For years now, we’ve been designing lingerie and swimwear for everyday living. Why do we do what we do? Because we want women around the world to look and feel their best! Join our dynamic team to start a stimulating professional career in a committed and constantly evolving environment. We’re a proudly local company with...
-
Key Holder
4 months ago
Richmond, Canada Boutique La Vie En Rose Full timeJoin a diverse and talented team For years now, we’ve been designing lingerie and swimwear for everyday living. Why do we do what we do? Because we want women around the world to look and feel their best! Join our dynamic team to start a stimulating professional career in a committed and constantly evolving environment. We’re a proudly local company with...
-
3rd Key
3 months ago
Richmond, Canada The Estée Lauder Companies Full time**Position Summary** We are looking for a dynamic and inspirational Key Holder to support the Store Manager and Assistant Manager to ensure the smooth efficient running of the Store. You will use your outstanding coaching and mentoring skills to lead by example, modelling the behaviors that the sales team need to demonstrate in order to provide...
-
Human Resources Assistant
6 months ago
Richmond, Canada Azuma Foods Canada Full timeWe are a Japanese food manufacturer and distributor, and are currently looking for a motivated and outgoing part-time HR Assistant. Report to, and assist, HR Supervisor in all facets of department work Hiring - Prepare new worker set up, including agreements, update files - Organize, conduct new worker orientation Termination - Organize, prepare...
-
Seasonal Part Time Sales
6 months ago
Richmond, Canada Deckers Brands Full timeThis is a Seasonal position for 2-5 months. The Retail Store Sales Associate will provide a complete shopping experience for customers, involving product knowledge and environmental involvement. DUTIES AND RESPONSIBILITIES: Merchandising and Maintenance: Check stock daily to ensure that all products are adequately stocked and available for customers. All...
-
Key Holder
4 months ago
Richmond Hill, Canada Mastermind Toys Full time**We’re hiring! Mastermind Toys has big plans and we want YOU to join our growing team! We have a customer-obsessed culture, which we believe starts with employee experience. Over 40 years later, Mastermind Toys is the nation’s largest specialty toy and children’s bookstore, and we deeply believe that “Play Comes First."** We are currently seeking a...