Internal Communications Specialist

7 months ago


North Bay, Canada Ontario Northland Full time

**POSITION**: Internal Communications Specialist

**REPORTS TO**: Senior Communications Manager

**DEPARTMENT**: Marketing & Communications

**LOCATION**: North Bay

**REFERENCE**: 800-64-25

**SALARY**: $69,784 - $82,117

**WHO WE ARE**:
Ontario Northland Transportation Commission (ONTC) is an Agency of the Province of Ontario that provides efficient and vital transportation services. We employ over 900 skilled professionals and are over 120 years old and proud of our heritage and connection to the communities we serve. We are focused on moving forward with the goal of being a valued leader in transportation. We offer competitive salary, excellent benefits, a defined benefit pension plan, paid vacation, 3 paid personal leave days along with discounted transportation on our bus and passenger rail services.

**ACCOUNTABILITY STATEMENT**:
The Internal Communications Specialist will create and plan content to engage, inform and inspire our internal audiences. They will be a key resource for departments and project teams needing communications advice and support. The Specialist will research, plan and create internal campaigns and report on their effectiveness. They will engage with others in the Marketing and Communication’s Department to design and execute communications products.

**MAJOR DUTIES/ RESPONSIBILITIES**:

- Develop and execute internal communication plans for a broad range of initiatives
- Develop content for presentations, internal memos, fact sheets, key messages, briefing notes, etc
- Proactively pitch content and find new ways to reach employees. Find ways to better reach non-desk workers to improve the effectiveness of communications initiatives.
- Gather feedback online and in-person: measure and evaluate campaigns, and report on opportunities for improvement
- Coordinate employee engagement events and internal presentations
- Plan and create content for internal communication platforms including the ON News, Employee App, screens with the aim of keeping employees continuously informed
- Recommend innovative solutions and methods to continuously improve reach of employee communications
- Work with the Communications team to ensure content is consistent with external facing documents
- Act as a brand journalist - asking questions, researching issues, and pulling together concise and clear snapshots
- Be a key partner for other departments such as Human Resources or IT by working on different written content projects to support corporate initiatives
- Works in Sharepoint, Canva, Adobe Creative Suite and other programs to lay out internal facing items
- Develop resources and training to help and inspire others to communicate effectively
- Advise and support the Communications Manager and Director of Marketing and Communications on appropriate methods, tools and messaging to effectively inform stakeholder during organizational changes, special projects or launch of new projects
- Identifying, analyzing and addressing internal audience communication needs

**REQUIREMENTS**:

- University or College education in Communications, Public Relations, Marketing, Journalism or a related discipline
- 5 years of experience in corporate communications within a large company
- Advanced writing and editing skills
- Knowledge of Adobe tools (Photoshop, Illustrator, InDesign), is an asset
- Knowledge of content management tools (CMS) and HTML language is asset
- Ability to maintain excellent professional relationships with internal stakeholders
- Experience and interest in working with new and emerging communication platforms
- Very comfortable managing several projects at once and meeting deadlines
- Independent, diligent, demonstrates good judgment and shows high attention to detail
- Demonstrates enthusiasm, versatility, resourcefulness, creativity and strong ability to work in a team
- Proficient with Microsoft Office, hosting virtual meetings and presentations, and camera equipment
- Strong oral and written communication skills
- Willingness to travel throughout Ontario Northland service area (Winnipeg, Cochrane, Moosonee, Sault Ste Marie etc.)
- Valid G driver’s license in Ontario
- Bilingualism is an asset

Ontario Northland is an equal opportunity employer. Accommodation is available for applicants with disabilities throughout the recruitment process. Please contact Human Resources.

Les offres d'emploi sont également disponibles en français. Visitez notre site Web sur les carrières ou appelez le 1-800-363-7512, poste 394 pour plus de renseignements.

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