Travel Consultant

2 weeks ago


Thunder Bay, Canada CAA North & East Ontario Full time

**POSITION: Travel Consultant**

**LOCATION**: **Thunder Bay Travel Store, 585 Memorial Avenue, Thunder Bay, ON**

Our travel business is growing We need travel consultants to assist our Members with all their travel needs. Our retail travel stores are where Members go for their member benefits (maps, tour books and passport photos etc.) and where they can plan and purchase all types of trips and tours; merchandise, luggage etc. The schedule is 37.5 hours per week, including some Saturdays and Sundays.

If you love travel and can close sales, this is an excellent opportunity.

**Essential Duties and Responsibilities**:

- Promote and sell travel-related products such as air, tour, hotel and car reservations, travel insurance, etc.
- Promote and sell CAA memberships, promoting upgrades and additional associates;
- Provide members with Auto Travel materials, passport photos etc.
- Answer member/client inquiries;
- Various administrative duties including restocking brochures and merchandise, conducting inventory, etc
- Other Related Duties as Required

**Qualifications and Skills**:
The requirements listed below are representative of the knowledge, skill, and/or ability required. Reasonable accommodations may be made to enable individuals with disabilities to perform the essential functions.
- TICO certification required, or must be attained within 3 month probation period
- Completion of Travel Agency Certification course from established and recognized institution
- Customer service experience an asset
- Must possess the comfort level and drive to succeed in a part-commission sales environment
- Self-motivated ability to build and retain a loyal clientele
- Must actively pursue the CTC designation (supported by the Club)
- Complete knowledge of Apollo by Gemini automation
- Fluency in both official languages is preferred
- Proof of COVID-19 Vaccination is required for all CAANEO employees

**Compensation**:

- Base Salary: $18.13 - $20.87/hour
- Generous Incentive Structure
- Health & Dental Plan
- Pension Plan
- Vacation & Paid Leave
- CAA Membership

Employment is contingent on a successful Criminal Background Check and references.

Job applicants who have disabilities shall be provided with reasonable accommodation throughout the recruiting process.

**Job Types**: Full-time, Permanent

**Salary**: $18.13-$20.87 per hour

Additional pay:

- Commission pay

**Benefits**:

- Company events
- Company pension
- Dental care
- Disability insurance
- Employee assistance program
- Extended health care
- Life insurance
- On-site parking
- Paid time off
- Store discount
- Vision care

Schedule:

- 8 hour shift
- Weekend availability

COVID-19 considerations:
Proof of COVID-19 Vaccination required for all CAANEO employees
All COVID-19 safety procedures are strictly enforced and monitored

**Experience**:

- Travel Sales: 1 year (preferred)
- Retail Sales: 1 year (preferred)

Licence/Certification:

- TICO (preferred)


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