Client Support Worker, Casual
7 months ago
**Role**
Working from a trauma-informed, feminist, anti-oppressive framework, a Relief Client Support Worker (CSW) is a crucial team member that plays an integral role within CAWES. A CSW provides support to clients as well as our team of Crisis Workers. This involves offering essential support, resources, and referrals for women and children in crisis, ultimately enhancing the overall client experience at CAWES.
**Responsibilities**:
- Provide telephone support, assessment and crisis intervention for women seeking assistance. Completing Crisis Call sheets and Violence Assessment forms as required.
- Provide walk-in support, assessment, basic needs, and crisis intervention for women seeking assistance. Completing Walk-In sheets and Violence Assessment forms as required.
- Crisis intervention includes conducting comprehensive safety plans with clients, both formal and informal as needed.
- Completing Intake paperwork and provide shelter tours to new clients as required.
- Provide information and referrals as appropriate.
- Assist clients with storage and retrieval of medications when requested by the client.
- Answer phone lines and direct calls as appropriate.
- Answering, screening, and assessing individuals at the front intercom.
- Ensure and maintain resident confidentiality, communicating the limits of confidentiality during service provision.
- Maintaining accurate files and case notes, demonstrating appropriate, objective, professional standards of documentation in timely manner.
- Conducting an accurate and concise shift change report to oncoming shift.
- Distributing, recording, and replenishing bus tickets for clients as required.
- Assist clients with ordering cabs and providing cab chits as required.
- Packing-up, organizing and moving clients' belongings as required, with proper documentation on the Shed List.
- Contacting past clients regarding mail and belongings to be picked up with appropriate documentation.
- Responsible for keeping crisis desk and offices stocked with all necessary office supplies.
- Refilling the client binders with all necessary papers after departure.
- Keep all PPE, crisis response, first aid kits, and over-the-counter medications stocked, and document completed monthly inspections.
- Updating the day sheet and shift change documents as needed.
- Assist with housekeeping duties as required.
- Assisting clients with donations and basic needs items as required.
- Complying with all policies and procedure of CAWES to ensure the shelter functions smoothly and efficiently.
- Assist with training and mentorship to new staff, providing feedback to leadership team.
- Attends staff meetings as required
- Other duties as required.
- Attend seminars, workshops, and trainings as required.
- Participate in performance plan development and implementation.
- Participate with feedback in surveys and staff meetings to address what is working and what is needed, as needed.
**Qualifications**
**Education**
- Minimum grade 12 diploma.
**Experience**
- Experience with supporting survivors of domestic violence and/or human service field is considered an asset.
**Certification/Licenses**
- Criminal record check with a vulnerable sector check and child intervention record.
- First Aid Level C with CPR & AED is considered an asset, or willingness to obtain.
- ASIST is considered an asset, or willingness to obtain.
**Varying shift schedule**
- Day shift 10 am -6:30 pm.
- Day shift 7 am - 7 pm.
- Afternoon shift 9 am - 9pm.
- Night shift 7 pm -7 am.
A set number of shifts cannot be guaranteed, as shifts will be assigned based on operational demand and the availability of casual staff. Casual employees may be asked to work a variety of shifts, with an emphasis on nights and weekends.
**Competencies**:
- Non-judgmental and empathetic.
- Confidentiality is an absolute requirement.
- Must have the ability to work in a high-stress environment.
- Must work well in a team setting.
**Job Type**: Casual
Schedule:
- 12 hour shift
- 8 hour shift
- Day shift
- Evening shift
- Holidays
- Monday to Friday
- Night shift
- Overtime
- Weekends as needed
Supplemental pay types:
- Overtime pay
Application question(s):
- Are you fully vaccinated against COVID-19?
- Can you provide a current, clean criminal record and a vulnerable sector check?
- Are you willing and able to work night shifts?
- Do you have experience working in the human services sector?
- Are you able to work weekends?
- Are you able to work Monday to Friday?
**Education**:
- Secondary School (preferred)
Work Location: In person
-
Client Support Worker, Casual
7 months ago
Red Deer, Canada Central Alberta Women's Emergency Shelter Full time**Role** Working from a trauma-informed, feminist, anti-oppressive framework, a Client Support Worker (CSW) is a crucial team member that plays an integral role within CAWES. A CSW provides support to clients as well as our team of Crisis Workers. This involves offering essential support, resources, and referrals for women and children in crisis, ultimately...
-
Client Support Worker, Casual
2 months ago
Red Deer, Canada Central Alberta Women's Emergency Shelter Full time**Role** **We're excited to announce that we have moved into our new building and expanding our team! ** We are looking for qualified Relief Client Support Workers who share our passion for growth. As a Relief Client Support Worker (CSW), you'll be an essential part of CAWES, working from a trauma-informed framework. You'll play a vital role in supporting...
-
Client Support Worker, Casual
4 months ago
Red Deer, Canada Central Alberta Women's Emergency Shelter Full time**Role** **We're excited to announce that we are moving and expanding our team! ** We are looking for qualified Relief Client Support Workers who share our passion for growth. As a Relief Client Support Worker (CSW), you'll be an essential part of CAWES, working from a trauma-informed framework. You'll play a vital role in supporting both our clients and...
-
Support Worker
4 months ago
Red Deer, Canada Cosmos Community Support Services Ltd Full timeSupport Worker (Casual) **COMPANY OVERVIEW**: Our diverse range of services include workplace training and career services, community volunteerism, IT training, Life Coaching, Speech courses, supported recreation, and residential services. Our clients include people from all walks of life and experience, looking to move ahead in employment, personal goals,...
-
Community Support Worker
6 months ago
Red Deer, Canada CSS Full timeCatholic Social Services is currently recruiting for a casual, Community Support Worker in Red Deer that are fluent in Pashto! **Job Summary**: As a Community Support Worker working in our Immigration and Settlement Services team, you will work closely within a team to support a smooth transition into Canada for our newcomers. In consultation and with...
-
Settlement Support Worker
3 months ago
Red Deer, Canada CSS Full timeCatholic Social Services is currently recruiting for a casual, Settlement Support Worker in Red Deer that are fluent in Dari or Pashto! **Job Summary**: As a Settlement Support Worker working in our Immigration and Settlement Services team, you will work closely within a team to support a smooth transition into Canada for our newcomers. In consultation and...
-
Complex Support Worker
1 month ago
Red Deer, Canada Elysian Ventures Full time**About Us**: Elysian Ventures is dedicated to providing support to individuals with developmental disabilities and mental health challenges. Our complex needs programs deliver personalized care and assistance to adults who have high behavioral needs and complex requirements. We are currently looking for staff to cover a variety of shifts, including daytime,...
-
Support Worker
3 weeks ago
Red Deer, Canada Cosmos Community Support Services Ltd Full timeSupport Worker (Full-time) **COMPANY OVERVIEW**: Our diverse range of services include workplace training and career services, community volunteerism, IT training, Life Coaching, Speech courses, supported recreation, and residential services. Our clients include people from all walks of life and experience, looking to move ahead in employment, personal...
-
Settlement Support Worker
7 months ago
Red Deer, Canada Catholic Social Services Full time**_Catholic Social Services is currently recruiting for a casual Settlement Support Worker in Red Deer that is _**_fluent in Arabic!_** **Job Summary**: As a Settlement Support Worker working in our Immigration and Settlement Services team, you will work closely within a team to support a smooth transition into Canada for our newcomers. In consultation and...
-
Residential Support Worker, Part-time
7 months ago
Red Deer, Canada Cosmos Community Support Services Ltd. Full time**Shift details: 16 hours every second weekend** **Schedule**: - 7am - 3 pm (every second weekend) - Create and maintain a positive professional relationship with residents to ensure that they are fully involved in all decision-making processes that affect their lives. - Monitors clients’ well-being. Assists clients with daily life skills and/or behavior...
-
Client Support Worker, Full-time
7 months ago
Red Deer, Canada Central Alberta Women's Emergency Shelter Full time**ROLE**: The Client Support Worker (CSW) role is central to the client experience at CAWES. The CSW works with the Crisis Worker to directly coordinate supports and resources for the client. **Client Support - JOB RESPONSIBILITIES**: - Working from a trauma-informed, feminist, anti-oppressive framework while utilizing harm-reduction strategies with...
-
Residential Support Worker
4 weeks ago
Red Deer, Canada Cosmos Community Support Services Ltd. Full time**Residential Support Worker (Part-Time)** **COMPANY OVERVIEW**: Our diverse range of services include workplace training and career services, community volunteerism, IT training, Life Coaching, Speech courses, supported recreation, and residential services. Our clients include people from all walks of life and experience, looking to move ahead in...
-
Community Disability Support Worker
2 hours ago
Red Deer, Canada Entrust Disability Services Full time**The Entrust Difference Starts with our People.** We are a dedicated team of compassionate, creative, and positive people working collaboratively to provide exceptional support and care to our clients and their caregivers. **Our Vision**: To Support ALL needs of ALL individuals. - **We are looking for Community Disability Support Workers in the Red Deer...
-
Support Worker
7 months ago
Red Deer, Canada Etana Enriched Living Full time**The Organization** Do you want to work for an organization whose vision is to support individuals with disabilities to achieve full, meaningful lives as valuable citizens of their community? Operating as a non-profit society since 1977, Etana provides support services to adults with developmental disabilities. We work with individuals in the city of Red...
-
Casual Shelter Support
4 months ago
Red Deer, Canada Safe Harbour Society Full timeSafe Harbour Society is adding to our Casual team supporting the Shelter. **Emergency Shelter** Safe Harbour Emergency Shelter (SH) is a low-barrier, housing focused, recovery-oriented shelter that serves some of the city’s most vulnerable people. At SH, we focus on providing a person’s basic needs, while doing everything possible to find them a...
-
Healthcare Worker I
3 months ago
Red Deer, Canada CSS Full timeCatholic Social Service is currently recruiting for casual Healthcare Workers in Red Deer. **Job Summary**: Motivated, compassionate and organized, you will be enthusiastically providing person centered home care to our clients in their private residence and the community, ensuring that their needs are met while promoting independence. The Health Care Worker...
-
Healthcare Worker I
7 months ago
Red Deer, Canada CSS Full timeCatholic Social Service is currently recruiting for casual Healthcare Workers in Red Deer. **Job Summary**: Motivated, compassionate and organized, you will be enthusiastically providing person centered home care to our clients in their private residence and the community, ensuring that their needs are met while promoting independence. The Health Care...
-
Casual Childcare Worker
3 months ago
Red Deer, Canada Heritage Family Services Full timeDescription: Heritage Family Services is now recruiting experienced Child and Youth Care Workers to provide relief support. This is an excellent opportunity to gain experience in a variety of programs throughout the organization with opportunity for growth and advancement. The responsibilities of this role include, but are not limited to: - Create and...
-
Casual Shelter Support
7 months ago
Red Deer, Canada Safe Harbour Society Full timeSafe Harbour Society is adding to our Casual team supporting the Shelter. We treat all our guests with dignity and respect, it is imperative our team members have empathy and able to connect building relationships. An awareness of the other community programs available for our clientele is an asset. We offer competitive compensation, a dynamic leadership...
-
Casual Community Disability Worker I
7 months ago
Red Deer, Canada Catholic Social Services Full time**_Catholic Social Services is currently seeking Casual Community Disability Workers in Red Deer to join our Residential Services team. Providing excellent client-centered care, you are confident, thoughtful, and motivated to achieve success when supporting others in your community!_** **Job Summary**: As a Community Disability Worker I, you will provide...