Supervisor - Full Service Dining

1 week ago


North Vancouver, Canada Grouse Mountain Full time

Everyday we aim to provide a high quality, dynamic and authentic mountain playground where locals and tourists can escape, have fun, learn and challenge themselves, embracing the outdoors and key elements of BC culture. Our friendly and informative staff will help guests to create enduring memories based on remarkable experiences.

**Job Title**: Supervisor, Full-Service Dining

**Location**: North Vancouver

**Department**: Full-Service Dining, Food & Beverage

**Reports to**: Manager, Full Service

**Role Status**: Full time

Grouse Mountain offers a challenging and enjoyable work environment with a world of career opportunity. Our team is dedicated to Grouse Mountain's renowned excellence and its continued growth as Vancouver's premier mountain resort. In exchange for employee excellence, we offer a professional atmosphere, fantastic growth opportunities, unlimited outdoor recreation (including skiing and snowboarding) an inspiring setting and many unique employee privileges.

**Key Responsibilities of the Role**:

- Supervising the daily floor staff and supporting/assisting each position
- Maintaining/Editing labor report routines
- Supervising staff when on supervisory duty; setting a high standard of behavior and service to lead by example when on or off supervisory duty
- Assisting with training and development of service staff
- Closing and/or opening the restaurant and chalet in accordance with the routines set by the food and beverage management team
- Ensuring that cash handling procedures are being met in accordance with the GMR accounting department
- Reporting the daily activities in manager log
- Managing labor cost on daily basis to ensure maximum guest experience and profitability
- Project Handling as directed
- Attending weekly leadership meeting
- Other duties as required

**Requirements**:

- Supervisory experience in casual dining required
- Food & beverage experience required
- Cash-out/deposit experience
- Serving It Right Certificate required
- Food Safe preferred
- Excellent customer service and communication skills
- Superior organizational skills
- Ability to multi-task
- Personable, friendly and outgoing
- High energy and strong work ethic
- Proven team leader
- Weekend/Evening availability required

Innovative. Nature-Loving. Safe. Passionate. Inspiring. Real. Entrepreneurial.



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