Mobile Integrated Health Program Specialist

2 weeks ago

Niagara, Canada Niagara Region Full time

**Division**:
Emergency Services

**Temporary Duration**:
Approximate Duration: 13 months, ending March 31, 2024

**About Us**:
Serving a diverse urban and rural population of more than 475,000, Niagara Region is focused on building a strong and prosperous Niagara. Working collaboratively with 12 local area municipalities and numerous community partners, the Region delivers a range of high quality programs and services to support and advance the well-being of individuals, families and communities within its boundaries. Nestled between the great lakes of Erie and Ontario, the Niagara peninsula features some of Canada’s most fertile agricultural land, the majesty of Niagara Falls and communities that are rich in both history and recreational and cultural opportunities. Niagara boasts dynamic modern cities, Canada’s most developed wine industry, a temperate climate, extraordinary theatre, and some of Ontario’s most breathtaking countryside. An international destination with easy access to its binational U.S. neighbour New York State, Niagara attracts over 14 million visitors annually, as well as a steady stream of new residents and businesses.

Please note that the Niagara Region requires that all newly hired employees are to be fully vaccinated against COVID-19 as a condition of being hired and provide proof of full vaccination, or provide proof of a bona fide medical or Human Rights Code exemption on a form issued from and approved by Niagara Region.

**Job Summary**:
Reporting to the Commander/Manager, Mobile Integrated Health, the Mobile Integrated Health Program Specialist works with internal/external departments and local health system partners in the planning, development, implementation and analysis of the CP program. Aligned with a mobile integrated health approach, this role oversees the day to day activities of the program including scheduling, collates and analyzes data relating to the various activities, prepares reports for management & other stakeholders.

**Education**:

- Bachelor’s degree in Public Health or Health related field (Health Sciences/Statistics/Epidemiology)
- Master’s degree in Public Health or Health related discipline is preferred.

**Knowledge**:

- At least 2 years of experience working in a health-related or clinical role within a Health Department/Hospital/Research Department/University
- At least 6 months of experience working in a Public Health department is preferred.
- Previous patient/client coordination work is preferred.
- Must have knowledge of related legislation, acts, and policies and the ability to interpret them effectively
- Ability to present ideas clearly and concisely; explain work to non-technical clients
- Strong interpersonal skills working as part of a multi-disciplinary team
- Strong organizational skills; ability to manage multiple competing priorities
- Strong English written and verbal communication skills
- Strong problem solving skills
- Strong facilitation skills
- Knowledge and experience in data acquisition, coordination, analysis, interpretation and management and dissemination is preferred.

**Responsibilities**:
**_ Provide functional leadership for the day to day activities of the paramedics who work as part of the Mobile Integrated Health Program (35% of time)._**:

- Coordinate and manage the overall operations of the Community Paramedic Program. Understand the program initiatives, key performance indicators, workflows, community resources, and key stakeholders and staff schedules to meet objectives.
- Coordination of CP Paramedic schedules and daily activities
- Responsible to assure that Paramedic equipment and supplies are available and operational
- Maintain and track all client records (paper copy and electronic medical records (EMR).
- Respond to all alerts from our remote monitoring program, this includes notifying the appropriate paramedic when there is an alert and to document the paramedics action into the remote patient monitoring website
- Develop, maintain and leverage effective relationships with clinical and social services in community
- Interact with colleagues to understand requirements and to ensure that needs of staff and clients are met
- Supports and provides assistance to the internal and external stakeholders and partnerships of Mobile Integrated Healthcare programs, provincially, across the Niagara region and from the LHIN to ensure timely delivery of all projects
- Facilitate professional development activities for Paramedics assigned to team. Participate in team initiatives to develop an analytical knowledge base, standards of practice, and train other members of staff in new methods or processes

**_ Contributes to the development, maintenance and evaluation of all clinical services in consultation with the Manager and division staff (30% of time)._**:

- Completes and interprets statistical data for reports required by the Manager
- Maintain and create necessary reports and ensure projects meet defin

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