Telephone Sales Associate

3 months ago


Calgary, Canada Jenny's Delectables Full time

Are you a positive, reliable, and enthusiastic individual who loves working with people? Do you have a passion for helping customers, excellent communication skills, and the drive to exceed expectations? If so, Jenny's Delectables has the perfect opportunity for you

About Us:
Jenny's Delectables is a fast-growing gourmet frozen food company, serving over 600 grocery chain stores across Canada. We’re looking for a go-getter to join our team as an Inside Telephone Sales Associate to assist our clients with their orders, ensure their needs are met, and provide top-notch customer service.

Key Responsibilities:

- Proactively call our 600+ grocery chain customers to assist with order-taking
- Manage customer service inquiries and resolve small issues efficiently
- Maintain customer information and keep it up to date
- Use HubSpot software to track contacts, take detailed notes, and report daily productivity
- Identify opportunities to up-sell products to stores that may not currently carry them

What We’re Looking For:

- Communication in English with a positive and professional tone
- Basic computer skills for entering and managing orders (QuickBooks, Microsoft Office, Apple systems)
- Strong organizational skills and attention to detail
- Ability to manage daily call lists and stay productive
- Enthusiasm for working with customers and solving problems

Pay: $18.00-$23.07 per hour

Expected hours: 40 - 44 per week

**Benefits**:

- Company events
- Extended health care
- On-site parking
- RRSP match

Flexible language requirement:

- French not required

Schedule:

- Monday to Friday
- Weekends as needed

**Education**:

- Secondary School (preferred)

**Experience**:

- sales / customer service: 1 year (preferred)

Work Location: In person



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