Manager, Coaching Operations

2 weeks ago

Toronto, Canada MLSE Full time

Company Description

At Maple Leaf Sports & Entertainment Partnership (MLSE), we are committed to creating an inclusive workplace that is representative of our community and where all employees feel they belong and can reach their full potential. We are Canada’s preeminent leader in delivering top quality sport and entertainment experiences and one of North America’s leading providers of exceptional fan experiences. We are the parent company of the National Hockey League’s Toronto Maple Leafs, the National Basketball Association’s Toronto Raptors, Major League Soccer’s Toronto FC, the Canadian Football League’s Toronto Argonauts and development teams with the Toronto Marlies (American Hockey League), Raptors 905 (NBA G League), Toronto FC II (MLS NEXT Pro League) and Raptors Uprising Gaming Club, the Toronto Raptors Esports franchise in the NBA 2K League.

MLSE owns and/or operates all the venues our teams play and train in, including Scotiabank Arena, BMO Field, Coca-Cola Coliseum, Ford Performance Centre, BMO Training Ground, and OVO Athletic Centre. We also provide fans in Toronto with incredible live music and entertainment events, as well as exceptional culinary experiences through our restaurants (e11even and RS) and clubs (Hot Stove Club, ScotiaClub and Platinum Club). Through MLSE Foundation, we have invested more than $45 million into Ontario communities since 2009 and with MLSE LaunchPad, we provide a place where youth facing barriers use sport to recognize and reach their potential.

We achieve all of this through our Common Purpose - to unite and empower our employees to create extraordinary moments for our fans and each other. Come be a part of the team.

**Job Description**:
**Responsibilities**:

- Support the Head Coach to ensure efficiency in their role.
- Serve as a trusted partner, leading all aspects of administrative duties such as calendar management, expense reconciliation, and handling business matters related to the Raptors, philanthropy, and personal endeavours.
- Act as the liaison between the Head Coach, Coaching team, and key internal teams (Marketing/Brand, Partnerships, Ticketing, Community Foundation) to align goals and fulfill contractual and community obligations.
- Manage all incoming requests and collaborate with internal and external parties to successfully deliver and execute appearances and speaking engagements, from start to finish.
- Foster relationship development by proactively communicating with coaches and players to improve support for the Head Coach and Coaching team.
- Provide on-ground assistance to the Coaching team for off-site meetings, appearances, and events as needed.
- Execute all game night responsibilities such as hosting, ticketing, and activations.
- Perform other duties as assigned.

**Qualifications**:
- Experience in sports administration, team operations, or similar roles, preferably in collegiate, semi-professional, or professional sports organizations.
- Post-secondary education or equivalent relevant experience is an asset.
- Previous experience working across multiple time zones with global stakeholders.
- Strong business judgment and the ability to handle sensitive and confidential information.
- Excellent judgment, problem-solving skills, and a proactive approach to finding and suggesting solutions while working with individuals at all levels.
- Technologically savvy and proficient with smartphones, tablets, laptops, and other tools.
- Extensive digital acumen, including MS Word, MS Excel, PowerPoint, and Outlook.
- Ability to liaise effectively with individuals at all levels.
- Excellent verbal and written communication skills; strong editing and proofreading abilities.
- Proven time management skills, with the ability to effectively establish and execute priorities in a dynamic and changing environment.
- Available to work frequently on evenings, weekends, and holidays as needed.

Additional Information

We thank all applicants for their interest, however, only those selected for an interview will be contacted.

  • Operational Excellence Manager

    3 weeks ago

    Toronto, ON, Canada EZRA Coaching Full time

    Job Role: Operational Excellence Manager Location: Toronto, Canada (Hybrid 3 days in office) Who We Are Imagine what even the world’s finest organizations could achieve if all of their employees were coached to be their absolute best. At EZRA, we’re on a mission to do just that. We believe through coaching, people get to know themselves....

  • Operational Excellence Manager

    4 weeks ago

    Old Toronto, Canada EZRA Coaching Full time

    Job Role: Operational Excellence Manager Location: Toronto, Canada (Hybrid 3 days in office) Who We Are Imagine what even the world’s finest organizations could achieve if all of their employees were coached to be their absolute best. At EZRA, we’re on a mission to do just that. We believe through coaching, people get to know...

  • Operational Excellence Manager

    3 weeks ago

    Old Toronto, Canada EZRA Coaching Full time

    Job Role: Operational Excellence Manager Location: Toronto, Canada (Hybrid 3 days in office) Who We Are Imagine what even the world’s finest organizations could achieve if all of their employees were coached to be their absolute best. At EZRA, we’re on a mission to do just that. We believe through coaching, people get to know...

  • Operational Excellence Manager

    4 weeks ago

    Old Toronto, Canada EZRA Coaching Full time

    Job Role: Operational Excellence Manager Location: Toronto, Canada (Hybrid 3 days in office) Who We Are Imagine what even the world’s finest organizations could achieve if all of their employees were coached to be their absolute best. At EZRA, we’re on a mission to do just that. We believe through coaching, people get to know...

  • Director

    7 days ago

    Toronto, Canada Isaac Operations Full time

    Who we are. While technically we’re an operational consultancy, we don’t like to call ourselves consultants. We’re a collection of engineers, innovators and creators who work with companies across industries to simplify the complex, realize untapped potential, and uncover opportunities. We know that our people are our superpower and loving your Monday...

  • Lead Product Management Coach

    1 week ago

    Toronto, Ontario, Canada RBC - Royal Bank Full time

    Job SummaryJob DescriptionWhat is the opportunity? The Lead Product Management Coach is a change agent and leader who works with RBC Wealth Management Canada's Wealth Digital and Data Product Teams. They coach individuals, squads, and product teams to enhance their Product Management practices and activities so that their work becomes more transparent,...

  • Language Specialist

    3 weeks ago

    Toronto, Canada EZRA Coaching Full time

    Job Role: Language Specialist – German Speaking (DEDE) (6-month Contract – Possibility to Extend) Location: Toronto, CA Who we are: Imagine what even the world’s finest organizations could achieve if all their employees were coached to be their absolute best. At Ezra, we are on a mission to do just that. We believe through coaching; people get to...

  • Language Specialist

    4 weeks ago

    Toronto, Canada EZRA Coaching Full time

    Job Role: Language Specialist – French Speaking (France) - FRFR(6-month Contract – Possibility to Extend)Location: Toronto, CAWho we are:Imagine what even the world’s finest organizations could achieve if all their employees were coached to be their absolute best.At Ezra, we are on a mission to do just that. We believe through coaching; people get to...

  • Language Specialist

    3 weeks ago

    Toronto, Canada EZRA Coaching Full time

    Job Role: Language Specialist – German Speaking (DEDE)(6-month Contract – Possibility to Extend)Location: Toronto, CAWho we are:Imagine what even the world’s finest organizations could achieve if all their employees were coached to be their absolute best.At Ezra, we are on a mission to do just that. We believe through coaching; people get to know...

  • Language Specialist

    3 weeks ago

    Toronto, Canada EZRA Coaching Full time

    Job Role: Language Specialist – French Speaking (France) - FRFR (6-month Contract – Possibility to Extend) Location: Toronto, CA Who we are: Imagine what even the world’s finest organizations could achieve if all their employees were coached to be their absolute best. At Ezra, we are on a mission to do just that. We believe through coaching; people...

  • Language Specialist

    3 weeks ago

    Toronto, Canada EZRA Coaching Full time

    Job Role: Language Specialist – German Speaking (DEDE)(6-month Contract – Possibility to Extend)Location: Toronto, CAWho we are:Imagine what even the world’s finest organizations could achieve if all their employees were coached to be their absolute best.At Ezra, we are on a mission to do just that. We believe through coaching; people get to know...

  • Language Specialist

    4 weeks ago

    Toronto, Canada EZRA Coaching Full time

    Job Role: Language Specialist – French Speaking (France) - FRFR(6-month Contract – Possibility to Extend)Location: Toronto, CAWho we are:Imagine what even the world’s finest organizations could achieve if all their employees were coached to be their absolute best.At Ezra, we are on a mission to do just that. We believe through coaching; people get to...

  • Health Coach

    7 days ago

    Toronto, Canada Happy Koala LLC Full time

    Happy Mammoth is a fast-growing natural food tech business selling across Europe, Australia and the United States. We specialize in formulating, producing and marketing gut, digestive and microbiome health foods and natural supplements, designed to help our clients make long-lasting positive health changes and start living very full lives again. Our company...

  • Marketing Manager

    7 days ago

    Toronto, Canada Isaac Operations Full time

    **Who we are.** While technically we’re an operational consultancy, we don’t like to call ourselves consultants. We’re a collection of engineers, innovators and creators who work with companies across industries to simplify the complex, realize untapped potential, and uncover opportunities. We know that our people are our superpower and loving your...

  • Sales Manager

    7 days ago

    Toronto, Canada Isaac Operations Full time

    **Who we are**: This is an exciting time to join the Isaac Team. We’ve been around for 20 years and have built a reputation for solving the most challenging front-line operational and financial problems that some of today’s most important industries face. Loving your Monday to Friday is important to us. We’ve been recognized as one of the top 10 Best...

  • Manufacturing Operations Manager

    3 weeks ago

    Toronto, Canada Design Within Reach Full time

    Description GENERAL PURPOSEResponsible for leading, managing, and setting strategy for multiple Operations Work Team Leaders and their teams to achieve operational objectives (in such areas as safety, quality, reliability, cost, continuous improvement, and employee morale), which align with and promote the achievement of Operations' and the...

  • Manager, Operations

    3 days ago

    Toronto, Canada Brookfield Properties Full time

    Location Bay Adelaide Centre - 333 Bay Street, Suite C131 Business At Brookfield Properties, our global network and relationships are here for our tenants and partners — wherever they are in the world. Where going to work never feels routine. We integrate commercial real estate with world-class shops, restaurants, and entertainment, creating spaces...

  • Agile Coaching

    2 weeks ago

    Toronto, Canada Tata Consultancy Services Full time

    About TCSTCS operates on a global scale, with a diverse talent base of more than 600,000 associates representing 153 nationalities across 55 countries. TCS has been recognized as a Global Top Employer by the Top Employers Institute - one of only eight companies worldwide to have achieved this status. Our organizational structure is domain-led and designed to...

  • Agile Coaching

    2 weeks ago

    Toronto, Canada Tata Consultancy Services Full time

    About TCS TCS operates on a global scale, with a diverse talent base of more than 600,000 associates representing 153 nationalities across 55 countries. TCS has been recognized as a Global Top Employer by the Top Employers Institute - one of only eight companies worldwide to have achieved this status. Our organizational structure is domain-led and designed...

  • Agile Coaching

    2 weeks ago

    Toronto, Canada Tata Consultancy Services Full time

    About TCSTCS operates on a global scale, with a diverse talent base of more than 600,000 associates representing 153 nationalities across 55 countries. TCS has been recognized as a Global Top Employer by the Top Employers Institute - one of only eight companies worldwide to have achieved this status. Our organizational structure is domain-led and designed to...