Shift Lead and Membership Service Representative

3 days ago

Medicine Hat, Canada Medicine Hat YMCA Full time

Position Title: Shift Lead and Membership Service Representative

Reports To: Membership Services Supervisor

Pay Grid: $16.00 - $18.00

Department: Health Fitness and Aquatics

Our Culture:
Our mission and core values are brought to life by our culture. In the Y, we strive to live our cause of strengthening communities with purpose and intentionality every day, demonstrating our values in action.  

We do the right thing.  

We are caring, respectful, honest, and responsible in all that we do.  

 

We put people first.  

We believe in each other - honouring our strengths, diversity, perspectives, and passions.  

 

We keep our promises.  

We do what we say we will do.  

 

We lead by example.  

We are courageous, speaking with conviction and always willing to listen and collaborate.

The Benefits to Joining our team: 
- Benefit Package after 3 months for min 35hours/wk positions 
- 3 weeks paid vacation prorated based on start date 
- Paid sick days 
- Paid Family Leave days, Employment Anniversary Date, and Birthday 
- Employee Assistance Program 
- Free Health Plus Membership with 15% discount for family members 
- 5% Matching Pension plan after 1 year of employment 

What qualifications are we looking for?

At the YMCA of Medicine Hat, we strive to ensure our employees are a good fit based on their strengths, interests, and future goals.

Education/Certifications/Credentials/Professional Registration
- Standard First Aid, CPR-Level C
- Evidence of a clear Police Information Check (with Vulnerable Sector Search if applicable), within the last six months
- Must have a valid driver’s license with a class 07 automobile insurance coverage business use (or pleasure with occasional business use) and a minimum of $2,000,000 in liability coverage

Knowledge & Skills
- Exceptional customer service skills
- Proficient computer skills, MS Office suite an asset
- Strong leadership and communication skills
- Ability to act professionally in all situations, representing the YMCA according to its core values
- Able to deal with difficult situations and complaints with confidence
- Excellent customer services, organization, and time management skills
- Excellent verbal and written communication skills

What does this role look like at the YMCA of Medicine Hat?

Reporting to the Membership Services Supervisor the Shift Lead and Membership Service Representative is responsible for ensuring the HFA facility is operating smoothly while on shift as well as all aspects of membership services duties.

Please Apply:  

   

   

Jolene Klug - Membership Manager

YMCA of Medicine Hat    

Downtown YMCA

150 Ash Ave SE Medicine Hat AB, T1A3A9

**Job Type**: Permanent

Pay: $16.00-$18.00 per hour

**Benefits**:

- Employee assistance program
- On-site gym

Work Location: In person

Application deadline: 2024-05-21

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