Dental Receptionist

2 months ago


Victoria, Canada Bowker Creek Dental Full time

Bowker Creek Dental is looking to add a part time dental receptionist to our team. We are a growing office with fun and friendly staff, wonderful patients and a stellar view of the Olympic mountains

We are looking for an outgoing, positive and self-motivated individual who can balance exceptional customer service with the responsibilities of operating an organized and efficient reception area.

A general outline of daily and monthly tasks includes:

- Answering and appropriately directing calls from patients, physicians, caregivers etc.
- Providing and explaining treatment plan estimates to patients.
- Navigating dental insurance plans, submitting dental claims and troubleshooting when problems arise.
- Collecting payment from patients as well as issuing notices for outstanding balances.

**Job Qualifications**:

- A dental office reception/management certificate is a big bonus but not necessary for applying.
- Familiarity with dental terminology, insurance plans and software (ideally Tracker).
- A minimum of 2 years of customer service experience, ideally in a healthcare setting.
- The ability to multitask and prioritize the daily needs of the office.
- Being self-motivated and motivating to the people around you.
- Excellent problem solving and people skills.
- Bonus: Many of our staff members love to cook and share their creations, so an interest in everything food is a plus

If you’re the kind of person who enjoys working with people, facing new challenges in a dynamic health care environment we would love to hear from you

**Job Types**: Part-time, Permanent

**Salary**: $25.00-$28.00 per hour

Expected hours: 16 - 24 per week

**Benefits**:

- Dental care
- Disability insurance
- Employee assistance program
- Extended health care
- On-site parking
- Paid time off
- Vision care

Flexible Language Requirement:

- French not required

Schedule:

- Day shift
- Monday to Friday

**Education**:

- Secondary School (preferred)

Ability to Commute:

- Victoria, BC V8R 6V4 (required)

Ability to Relocate:

- Victoria, BC V8R 6V4: Relocate before starting work (required)

Work Location: In person


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