Service Technician

3 weeks ago

Vancouver, Canada SECURITAS TECHNOLOGY CANADA CORPORATION Full time

Securitas Electronic Security, Inc. (SES) is a division of Securitas AB, the largest protective services provider in the world with over 300,000+ Securitas Heroes across the world. SES offers a full portfolio of video, access, intrusion, fire and integrated systems and services. As a leading systems integrator and alarm monitoring company, we deliver the SES Difference, serving countless long-term clients with solutions and services that protect their people, customers, and assets.

We are seeking team-oriented individuals possessing vocational training in electronics and electronic security equipment. In this role, you will be responsible for providing service on SES products at customer sites. The position provides customer contact for all post-installation problems on security systems and equipment, as well as, special project work, when needed.

Description:

- Services intrusion, fire, CCTV, and access control security systems.
- Performs scheduled, routine preventive maintenance on a variety of equipment/systems under contract agreement by inspecting, adjusting, cleaning, and calibrating systems and checking out equipment to ensure it's in satisfactory working order.
- Completes maintenance, within assigned hours, in a manner that reduces emergency calls and results in achieving the goal of zero call backs.
- Assists with the start-up of new equipment or system installation and makes adjustments as needed to ensure the system is operational.
- May plan schedules, lay out basic electrical equipment installations, and assist in the start-up and check-out of new system installations.
- Presents a professional image both in personal and vehicle appearance.
- Performs work assignments in a safe manner and within specified cost limits.
- Promotes, builds, and maintains good customer relations and assists with contract retention.
- Maintains company propriety and documentation in accordance with established policies; handles proprietary information in the prescribed manner; adheres to and supports Securitas Electronic Security policies and procedures including all safety requirements.
- Keeps up-to-date of changes and new developments in products and technology.
- Attends and completes training programs as requested.

Education/Experience:

- 3 to 5 year of experience installing and/or servicing intrusion, fire alarm, access control, and CCTV security systems.
- High School Diploma or equivalent
- Vocational/Technical Degree in electrical, security, or computer systems preferred
- A thorough knowledge and understanding of intrusion detection systems, electronic access control, CCTV, IP video, surveillance systems, fire alarm and life safety systems
- Working knowledge of Axis, Avigilon, DMP, Honeywell, DSC products preferred
- Access Control Certifications highly preferred
- IP Video and IT experience required
- Ability to work on-call on a rotational basis covering after hours & weekend emergency calls.
- A valid driver’s license, without restrictions is required.

**Benefits**:

- Highly competitive Pay
- Company Vehicle
- Company Cell Phone and Corporate Card
- Medical, Dental, Vision
- RRSP
- Paid vacation, holiday and sick time
- Security Industry Certification Program
- Exceptional growth opportunities

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