Performance Reporting

1 month ago

Hamilton, Canada City of Hamilton Full time

**About the City of Hamilton**

**Contribute to the City of Hamilton, one of Canada’s largest cities - home to a diverse and strong economy, an active and inclusive community, a robust cultural and dining scene, hundreds of kilometres of hiking trails and natural beauty just minutes from the downtown core, and so much more. Join our diverse team of talented and ambitious staff who embody our values of sensational service, courageous change, steadfast integrity, collective ownership and being engaged empowered employees. Help us achieve our vision of being the best place to raise a child and age successfully. #BeTheReason**

**JOB POSTING**

JOB ID #: 20731

Performance Reporting & Evaluation Specialist
Healthy & Safe Communities Department
HousingS Services Division

NUMBER OF VACANCIES: 1 Full-Time Temporary

UNION/NON-UNION: Non Union Mgmt Professional

HOURS Of WORK: 35.00 per week
- GRADE: 5
- SALARY/HOUR: $46.569 - $54.464 per hour- Note: See appropriate Collective Agreement or the Non Union Salary Range for details.

STATUS/LENGTH: Temporary, 24 Months

Job Description ID #: 7658

**SUMMARY OF DUTIES**

Reporting to the Senior Project Manger, Homelessness Management Information Systems the Performance Reporting & Evaluation Specialist is responsible for leading, developing and coordinating sector surveillance, performance monitoring and evaluation activities within the Housing Services division and across the homelessness serving sector. The Performance Reporting & Evaluation Specialist makes recommendations to internal and external organizational leadership regarding data collection and reporting, evaluation and research methods, process and program changes/improvements.

**GENERAL DUTIES**

Lead, coordinate, implement, and analyze research/evaluation, performance measurement, and sector surveillance activities to ensure departmental/corporate/funder/sector needs are met.

Develop, propose, and analyze homelessness related indicators. Identify where data gaps exist and propose solutions.

Monitor community events and trends by locating and assembling data. Analyze data to extract insights; generate actionable intelligence through reports, presentations, and data visualization.

Oversee and lead the administration, quality, and interpretation of the City of Hamilton’s real-time By-Name List and By-Name Priority Lists within each homelessness sector (men, women, youth, families).

Consult with departmental and/or corporate management and staff in developing program evaluations by providing methodological and/or statistical expertise and advice.

Prepare information to be used for policy and program development, reporting to Council, provincial and federal funders; provide information in response to media inquiries.

Develop evaluation tools, data collection processes (e.g. surveys, interview guides, forms) and provide training/guidance to departmental and corporate staff to support evaluation activities, performance monitoring/measurement, and sector surveillance.

Assist with the development and maintenance of systems to monitor trends and performance. Provide recommendations to address inconsistencies and improve programs and processes.

Lead the development and modification of reports for end users based on operational needs, requests, and reporting requirements.

Make recommendations to management and sector leadership for improvements to service delivery, including any required process and/or workflow changes, and any potential changes to resources and skill requirements.

Assist with strategies for measuring and communicating performance of programs and services to form recommendations about service delivery and/or organizational changes.

Develop appropriate methods to ensure outcome alignment, dissemination and uptake of findings and recommendations.

Assist with the development and maintenance of data management systems. Provide recommendations to support data reporting standards including onboarding sector service providers, data entry workflow and processes, policy alignment; identify inconsistencies and improve processes.

Prepare verbal and written reports with actionable recommendations to provide evidence for decision making.

Initiate and mobilize linkages with key external stakeholders and community partners to develop relationships that would increase access to information/resources.

Participate in the HIFIS Users Working Group and other HIFIS or funder related National or Provincial workgroups. Identify and share enhancements, issues, and provide input on behalf of the Housing Services Division and/or Hamilton’s homeless serving sector.

Participate in HIFIS or HMIS related information sessions and trainings; consider and communicate impacts and opportunities to leverage new or modified software functionality.

Work in accordance with the provisions of applicable Health and Safety legislation and all City of Hamilton corporate and departmental policies and procedures related t

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