Clinical Manager

3 weeks ago

Edmonton, Canada CASA Mental Health Full time

Join CASA Mental Health in shaping a brighter future for children, youth and families by providing them with timely mental health care and empowering them to thrive.

**Job Details**

**Salary range**:$85,280 - $128,960

**Shift structure**:Monday to Friday, 7.25 hours per day

**Primary location**:Edmonton

**Union**:Exempt

**FTE**: 1.0

**Status**:Permanent

**About the Role**
CASA’s Indigenous Services team engages with families, communities and other service providers to deliver holistic, Indigenous-informed mental health care for children. Services are based in Indigenous cultures, worldviews and spiritualties.

The Clinical Manager will:

- Works as the Clinical Lead in the First Nations, Métis and Inuit Services (FNMI) and FASTRACS (Fetal Alcohol Spectrum Treatment Resources and Community Supports) programs, providing leadership to interdisciplinary teams; including human resource and performance management; coaching, mentoring and clinical supervision; staff education and training; program responsiveness; change management and evaluation and quality improvement.
- Work closely with the Indigenous Wellness Support Services team to ensure programs and services are Indigenous-informed and culturally-appropriate, and traditional Indigenous wellness practices and world views are embedded into therapeutic orientation.
- Work closely with the Indigenous Wellness Support Services - Professional Practice Leads to support the integration of traditional Indigenous worldviews, cultural protocols and approaches to mental health care.
- Identify and manage required clinical and cultural competencies to meet program objectives and outcomes.
- Oversee and ensure direct reports utilize a holistic, Indigenous-informed, culturally appropriate model of assessment and treatment planning that is family-centered, trauma-informed and inclusive of biological, psychological, social, spiritual and cultural factors.
- Ensures high quality record management through CASA’s electronic medical record (EMR) system.
- In partnership with the Clinical Practice team, assess and monitor standards of care and adherence to CASA’s clinical policies, procedures, operational plans and any relevant legislation and Acts.
- Train staff on CASA’s organizational values, policies and practices.
- Train staff on admission, intake, assessment, treatment planning, clinical documentation and discharge data collection.
- Maintain collaborative relationships with partners and across programs.
- Act as first point of contact in the complaint resolution process for patients and families.
- Provide management coverage across the Indigenous Services portfolio as required.
- Promote a work environment of safety and care for staff and patients.
- Be responsible for staff adherence to remote travel and safety procedures.
- Identify clinical and cultural education needs in consultation with the Senior Manager, Clinical Operations, Indigenous Wellness Support Services and Clinical Practice teams to implement educational priorities.
- Participate in organizational leadership, clinical operations and clinical practice meetings.
- Lead team meetings and communities of practice in collaboration with Indigenous Services leadership.
- Encourage open and transparent communication from staff on matters pertaining to operational efficiencies and internal/external relationships.
- Obtain team feedback and utilize change management strategies to successfully implement approved program/service changes.
- Collaborate with the Senior Manager, Clinical Operations to identify service delivery improvements and suggest enhancements with the lens of evidence-based practice, CASA strategic and operational plans and Indigenous-informed service delivery.
- Work regularly with the Indigenous Services team, Wisdom Committee and Senior Manager, Clinical Operations to gather information and implement any required improvements to clinical processes and service delivery.
- Collaborate with the Senior Manager, Clinical Operations, the Medical Lead and Indigenous Wellness Support Services - Professional Practice Leads to routinely review and plan improvements to enhance program quality.
- Ensure data collection for evaluation and actively participate in the reporting process.
- Recognize OCAP (Ownership, Control, Access and Possession) principles when providing services to and in First Nation and Métis communities.

**Qualifications**
- Graduate degree in clinical psychology, social work (with psycho-social intervention designation), occupational therapy or nursing.
- Current registration in good standing with a professional college identified under the Health Professions Act.
- A minimum of five years of clinical practice in child and family mental health and/or youth addictions.

**Conditions of Employment**
- A satisfactory Criminal Records Check.
- Proof of COVID-19 vaccination or exemption on the basis of a protected legal ground.
- Ability to pass and maintain Therapeutic C

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