Office Adminstrator

**About us**

Northern Elm Assessment and Treatment is a small and growing mental health clinic. We are a supportive environment with the mission of providing safe, inclusive and strength-based services to folks across Ontario.

Our work environment includes:

- Relaxed and welcoming atmosphere
- Growth opportunities
- Safe, supportive and inclusive work environment

**Role overview**

We are seeking an Office Administrator who is creative, innovative, and eager to support a mental health clinic in reaching their goal of supporting folks in need of assessment and/or therapy services. As an Office Administrator, your role is pivotal in adding to a welcoming and warm environment and supporting the clinic as a whole.

**A day in the life**
- Report directly to the Office Coordinator
- Support the Office Coordinator in general administrative tasks
- Greet clients
- Work with the team to create a friendly, welcoming, and inclusive environment
- Collect initial client demographics
- Support in booking initial clinical consultations
- Assist clients in bookings of various assessment and therapeutic appointments
- Support in maintaining and coordinating clinician calendars
- Adhere to PHIPA guidelines and maintain client confidentiality
- Adhere to the clinic policies and procedures
- Support in other duties as assigned

**What you bring to the team**
- Excellent customer service skills, including answering telephone calls, greeting clients and responding to inquires
- Excellent organizational, time management and prioritization skills
- MS Office skills required, including Word, Excel, Outlook and PowerPoint
- Strong interpersonal and communication (verbal and written) skills
- The ability to work in a team environment and contribute to the overall success of the clinic
- A forward thinking and collaborative mindset
- Knowledge of the Jane App is an asset
- A passion for supporting folks in their mental health journey

Northern Elm Assessment and Treatment is an equal opportunity employer. We embrace diversity and are committed to creating a barrier-free and inclusive work environment. We firmly believe that we all have a unique set of skills, experiences, backgrounds and perspectives that shape us and allow us the space to positively connect and benefit from one another.

**Job Types**: Part-time, Permanent
Part-time hours: 15-20 per week

**Salary**: $20.00-$22.00 per hour

**Benefits**:

- On-site parking

Flexible Language Requirement:

- French not required

Schedule:

- Evening shift
- Monday to Friday

Application question(s):

- What is your experience interacting with folks who are seeking mental health supports?
- What is your comfort level interacting with folks who are seeking mental health supports?

**Education**:

- Secondary School (preferred)

**Experience**:

- Front desk: 1 year (required)

Work Location: One location