Infrastructure Administrator, Backup

7 months ago

Montréal, Canada Domtar Full time

**Position title**:Infrastructure Administrator, Backup & Storage

**Location**:Montreal (hybrid)

**Reports to**:Manager, Infrastructure Operations & Delivery

Reporting to the Manager, Infrastructure Operations & Delivery, your primary role as Administrator, Backup & Storage will consist of performing system administration including level 2 support, problem management, proactive management, contribute to solutions implementation and more. As such, your main know-how relates to Storage and Backup, but you will need good knowledge of VMware, Servers & Hyper Converged hardware.

**Job Responsibilities/Accountabilities**:

- Participate in the day-to-day operations (Backup issues troubleshooting, creating LUN’s, create zonings, etc.);
- Actively participate in the management of changes, the incidents, the problems, and the projects.
- Realize the analysis of the capacity and the tendencies of the backup and storage environments.
- Monitor and report on backup and storage performance.
- Create and maintain proper documentation and procedures.
- Maintain updated performance indicators.
- Improve the availability and the continuity of the environment.
- Be available for rotation on the support 24/7.

**Professional Experience/Qualifications**:

- You hold a college or University diploma in computer science or equivalent.
- You have a minimum of 5 years of experience in administration of backup system & storage environment.
- You have experience with Backup solutions (Commvault) is a plus.
- You have experience with SAN Storage related equipment (HPE 3PAR + Brocade Fiber Switches or Cisco MDS directors + Dell/EMC PowerMax) is a plus.
- You have general knowledge of several computer domains: virtual servers (VMware) and server hardware (HPE & Dell), etc.
- You have knowledge of Linux (RHEL) and Windows Server (2016+), including the systems of surveillance and planning (scheduling);
- You have knowledge of data base (Oracle/SQL) and SAP is an asset.
- You have general knowledge of Data Center administration;
- You have knowledge and experience with major cloud platforms, such as AWS and Azure, would be an asset;
- You have general knowledge of security awareness and ITIL knowledge;
- You have general knowledge as well as experience with DR (Disaster Recovery);
- You have good written and verbal communication skills (French and English);
- You are comfortable and capable of evolving in a 24X7 production environment;
- This position requires availability outside regular business hours (pager rotation).

**Our offer**:

- A downtown location (Place-des-Arts metro)
- Alternative Work Arrangements; hybrid remote work and flextime.
- A modern, spacious and dynamic environment.
- Competitive compensation, including annual bonus plan.
- An extended flexible insurance plan (life, medical, dental).
- An employee assistance program.
- A pension plan with matching company contributions to help make planning for your retirement easy.
- Employer-paid development and continuing education.
- A childcare Centre on location.
- You must successfully complete a selection process that includes interviews, aptitude tests (for some positions) and pre-employment verification._
- Domtar is an equal opportunity employer. We invite women, Aboriginal peoples, persons with disabilities and members of visible minorities to apply._

**About Domtar**

Domtar is a leading provider of a wide variety of fiber-based products including communication, specialty and packaging papers, market pulp and air laid nonwovens. Domtar’s principal executive office is in Fort Mill, South Carolina and Domtar is part of the Paper Excellence group of companies.

With approximately 6,000 employees serving more than 50 countries around the world, Domtar is driven by a commitment to turn sustainable wood fiber into useful products that people rely on every day. Through our values of agility, caring and innovation, we constantly find better ways to serve our customers, support our employees and strengthen our communities. In addition, the IT team is offered a hybrid work environment as well as flexible hours which allow an excellent work life balance for our employees and great success in meeting their professional responsibilities.

**Job Types**: Full-time, Permanent

**Benefits**:

- Casual dress
- Company pension
- Dental care
- Disability insurance
- Employee assistance program
- Extended health care
- Flexible schedule
- Life insurance
- On-site childcare
- Paid time off
- Vision care
- Work from home

Schedule:

- Day shift
- Monday to Friday
- On call

Supplemental pay types:

- Bonus pay
- Overtime pay

Ability to commute/relocate:

- Montréal, QC H3A 1L6: reliably commute or plan to relocate before starting work (preferred)

Application question(s):

- What are your salary expectations?
- What is your level of French on a scale of 1 to 10?

Work Location: Hybrid remote in Montréal, QC H3A 1L6

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