Project Coordinator

3 weeks ago

London, Canada peopleCare Communities Full time

We are hiring for a brand-new role at peopleCare This strategically-imperative position will be a 1-year contract with possibility of extension/permanent after 1 year

peopleCare is a family owned, values-based organization that provides outstanding care and exceptional experiences for those who live and work in our long-term care and retirement homes. Our staff are engaged, enthusiastic and strive to exceed expectations. We are always looking to hire talented and caring new people, who want to make a difference and who embrace change with a positive attitude. Investing in staff wellness, recognition, education, and leadership development is a priority.
Named one of Canada’s Best Managed Companies for ten years in a row, peopleCare is also accredited with Exemplary Standing. These distinctions are thanks to our outstanding team of skilled and dedicated people working collaboratively with our partners to drive excellence in operations, care, and services. Our teams are committed to social impact and going Beyond Ourselves in our communities.

THE ROLE
The Project Lead will oversee the implementation of the Butterfly Project, providing leadership to enhance our resident and family-centered care culture and service excellence. This role aims to revolutionize senior living by ensuring that the organization's mission, vision, and values translate into a meaningful lived experience through the delivery of emotion-based care to residents.

1-year contract with possibility of extension/permanent

**Reports To**: Executive Director

RESPONSIBLITIES
- Functions as the primary lead and designated liaison between MCM and peopleCare Communities.
- Embarks on an ongoing journey of learning and deployment of newly learned butterfly practices, concepts, and techniques.
- Learns from the MCM resources about implementation steps, success factors and the activities required to be successfully completed for each milestone, with outcome of achieving Butterfly accreditation.
- Liaise with MCM to prioritize milestones, monitor project progress, and ensure milestones are reached.
- Oversee all project logistics including: the development of a project plan, work schedules, and assess priorities and operational elements (i.e., staffing, budget and resource requirements).
- Acts as the lead trainer and provide education utilizing MCM training techniques related to Butterfly approaches and role model the desired behaviours.
- Provide intervention and offer on the spot and supportive coaching at times when staff approaches do not align with butterfly approaches.
- Coordinate all required training associated with the implementation of the project in consultation with staffing managers.
- Work with frontline staff and interdisciplinary team members to identify enhancements to organizational practices, policies and procedures utilized in the home to support Butterfly approaches.
- Communicate progress at team meetings, resident and family council meetings, committee meetings etc. to ensure ongoing stakeholder engagement.
- Engage residents, families, and team members as active participants in the project.
- Recognize the influence of culture on change initiatives, develop strategies and plans with consideration of these influences, and pinpoint cultural elements that need adjustment to achieve project objectives.

EDUCATION AND QUALIFICATIONS
- Post -Secondary education required-college or university degree or certificate in healthcare or a related field.
- Experience working in a healthcare setting or social services setting.
- Proven ability to adapt, build trust, and provide coaching and mentorship to facilitate change and drive continuous improvement.
- Able to engage and convey knowledge effectively. Experience with adult training is an asset.
- Has a strong emotional intelligence to promote success at the individual, team, and organizational levels.
- Possesses strong leadership, critical thinking, and team-building skills; recognizes the importance of change and can effectively challenge the status quo.
- Passionate about people, person-centred care and changing the world of senior living through emotion-based care.
- Outstanding communication skills, including listening, verbal, presentation, and written, with all stakeholders (residents, families, and staff).

Thank you for your interest in working with us

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