Warehouse Manager

2 weeks ago

Ajax, Canada Gordon Food Service Full time

Welcome to Gordon Food Service We are excited that you are thinking about opportunities with us, and we have an amazing story to share. Here's a quick glance of who we are and the impact you could have on the food service industry. There's a seat at our table for you...
The Days IC/Receiving Manager is responsible for ensuring effective and efficient management of warehouse operations and providing leadership, direction and guidance to the warehouse team. The position will focus on maintaining and continuously improving our inventory and receiving operations while demonstrating the GFS Cornerstone Values and adhering to the company policies and procedures and Health & Safety and Quality Assurance rules and regulations.

RESPONSIBILITIES:
- Customer Service - Identify customers’ needs, clarify and confirm customer requests, offer options that meet both customer and company needs, and follow through on requests.- Accuracy - Transpose information and numbers accurately, edit and proofread written material, and confirm transactions are accurate prior to completion.- Leadership - Participate actively and create team goals, help team members to complete tasks, provide team members with constructive feedback, provide mentorship to team members, and delegate workload as needed.- Staff Management - Assesses staffing requirements for the warehouse and recruits all levels of staff for the warehouse in conjunction with Human Resources, handles disciplinary problems within the warehouse by investigating the problem with all parties involved, following positive discipline procedures, identifies and implements methods for recognizing staff, and determines long-term skill requirements for the department while developing staff accordingly.- Preserves the GFS culture, including maintaining open and direct relationships between employees and leadership.- Project planning - Identify project scope and project steps, determine resources (human and equipment) required, determine realistic deadlines by which steps are to be completed, document and chart projects and describe steps, timelines, and resources required.- Identifies total costs per case and plans expenditures based on forecasted sales, works with other departments to determine internal costing of services, and examines and implements methods for reducing costs in all aspects of warehousing to achieve a continual reduction in costs per case.- Assists in the preparation of an annual warehouse budget, monitors the budget on a monthly basis, and identifies variances in actual costs vs budgeted costs and identifies methods for reducing costs.- Assists in the design and implementation of company standards and protocols including company wide SOPs.- Maintains physical condition of warehouse and equipment.- All other duties as assigned.

DESIRED SKILLS:
- Excellent communication skills - both verbal and written.- Ability to collaborate interdepartmentally.- Flexible and adaptable, able to multitask under pressure.- Passionate team player and strong leader with the ability to foster a positive high performing team environment promoting GFS Cornerstone Values.- Time and resource management skills - the ability to prioritize the utilization of staff and equipment.- Ability to think strategically and solve problems.-
- Mentoring skills: ability to assess development potential of staff in all processes, technology and customer service- Performance coaching skills: ability to define expectations, monitor performance of staff, provide positive and constructive feedback concerning performance levels.- Listening and empathy skills: ability to accurately reflect a speaker's content and feelings about content, ability to understand the position and needs of others.- Departmental communication skills: ability to keep staff informed about changes and about company information which affects them, ability to provide staff with rationale behind changes and to communicate staff feedback about changes to appropriate sources.- Role-modeling skills: ability to lead by example.- Motivation skills: ability to encourage and reward people, ability to demonstrate enthusiasm.- Delegation skills: ability to define requirements of tasks, assess the readiness of employees to handle tasks and develop mutually agreed upon deadlines for completion of tasks.- Group development skills: ability to determine strengths and weaknesses of a team; ability to develop and implement action plans to improve morale and team functioning.- Feedback skills: ability to solicit constructive feedback from staff, both in a team and one to one setting.- Proficient computer skills.

EXPERIENCE & QUALIFICATIONS:
- Five years or more of experience in a warehouse or logístical management role.
- We thank all applicants for their interest, however only those selected for the next stage will be contacted. Gordon Food Service is an equal opportunity employer who strives to provide an inclusive work environment that involves everyon

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