Online Chat/call Assistant
3 weeks ago
**Some of your duties will include**:
- Taking a high volume of incoming calls
**To be successful in this role you MUST**:
- Be able to work in a high volume and fast paced environment and meet strict KPI's
- Have Sales/Upselling experience
- Be Collaborative
- Data Entry Experience
- Have outstanding customer service skills
- Have a bubbly and bright personality;
- Present well;
- Adapt to changes
- Be an absolute people person
- Have experience using computers with an excellent typing speed and accuracy
- Excellent phone manner
- Have a 'can do' attitude
- Have previous and verifiable call center experience within a high volume environment.
**Job Types**: Full-time, Permanent
**Salary**: $22.50-$27.13 per hour
**Benefits**:
- Casual dress
- Company events
- Dental care
- Disability insurance
- Employee assistance program
- Extended health care
- Life insurance
- Paid time off
- RRSP match
- Vision care
- Wellness program
- Work from home
Schedule:
- Day shift
- Monday to Friday
- On call
Supplemental pay types:
- Bonus pay
**Education**:
- Secondary School (preferred)
**Experience**:
- Customer service: 1 year (required)
Work Location: On the road
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