Dispatcher/service Coordinator

4 weeks ago


Victoria, Canada Accutemp Full time

Accutemp Refrigeration is a Residential & Commercial HVAC & Refrigeration company based on Vancouver Island.

This is an exciting time to join our team at a high-growth stage and build several key processes. The position requires strong written and verbal communication skills, as well as excellent attention to detail in a deadline driven environment. In this role, the **Service Coordinator** dispatches the technicians, maintains technician schedules, and manages open call lists. Maintains courteous and respectful communication with customers, technicians, and all other team members. Provides technicians with clear and concise information to complete scheduled job.

**Duties**:

- Dispatch technicians and manage their schedules
- Create & schedule Planned Commercial Maintenances
- Verify work order completion and review with technicians as needed
- Review & address aging open calls
- Register customer equipment for Warranty as well as administer Warranty service calls
- Follow up on all scheduled activity for changes in technician calls and update accordingly
- Maintain customer communication
- Ability to work under pressure.

**Requirements**:

- High School Diploma or equivalent
- Experience in a Payroll/Billing and/or Service Dispatch environment an asset
- Proficient in Microsoft Office (Word, Excel, Outlook)
- Experience working with Timberline Construction Software or like program would be an asset
- Basic understanding of accounting (A/R & A/P)
- Excellent interpersonal / team building skills, reliable and trust worthy
- Have reliable transportation
- Ability to multi-task and prioritize workload & be detail oriented
- Ability to effectively communicate (verbal and written) in a wide variety of settings with a wide variety of people
- Effective organizational, time management and problem solving skills
- Demonstrated attention to detail while maintaining a high level of accuracy

- Monday to Friday

Benefits: Full Medical & Dental

**Job Types**: Full-time, Permanent

Schedule:

- 8-hour shift
- Day shift
- Monday to Friday
- No weekends

Work Location: In person

We offer a competitive hourly wage and weekday daytime hours. Competitive Benefit Package includes: Medical, dental, vision, prescription drug coverage, paid holidays and other family-oriented benefits.



  • Victoria, Canada Accutemp Full time

    Accutemp Refrigeration is a Residential & Commercial HVAC & Refrigeration company based on Vancouver Island. This is an exciting time to join our team at a high-growth stage and build several key processes. The position requires strong written and verbal communication skills, as well as excellent attention to detail in a deadline driven environment. In this...


  • Victoria, British Columbia, Canada Accutemp Full time

    Accutemp Refrigeration is a Residential & Commercial HVAC & Refrigeration company based on Vancouver Island. This is an exciting time to join our team at a high-growth stage and build several key processes. The position requires strong written and verbal communication skills, as well as excellent attention to detail in a deadline driven environment. In this...

  • Relief Dispatcher

    6 days ago


    Victoria, Canada Pacific Pilotage Authority Full time

    **About Us** Pacific Pilotage Authority is a federal crown corporation responsible for providing safe, reliable, and efficient marine pilotage in the coastal waters of British Columbia. **Job Summary** Responsible for co-coordinating the dispatching of marine pilots to vessel movements within British Columbia, to maintain the safe movement of vessels, and...

  • Portables Dispatch

    2 weeks ago


    Victoria, Canada GFL Environmental Inc. Full time

    A Dispatcher is required to communicate with drivers to assist with problem resolution while on route. Furthermore, handling incoming service orders, directs drivers, and resolves service issues. Interacts with customers, including customer service, sales, and operational staff. The dispatcher will uses GFL proprietary software to enter ticket information...


  • Victoria, Canada Yellow Cab of Victoria Full time

    A busy local cab company is looking for dispatchers in our busy office. We are looking for team members that know the city extremely well, great with customers, and are good with computers. We are looking for individuals that have flexibility in their schedules and can work a varying range of times. We run our office 24 hours a day 7 days a week. If you...

  • Dispatcher

    4 weeks ago


    Victoria, Canada ColdStar Solutions Full time

    Are you a master of multitasking and thrive in a fast-paced work environment? Do you have a passion for logistics and a knack for problem-solving? If so, we have the perfect job for you! We are seeking a dynamic and enthusiastic individual to join our team as a dispatcher. Your role will be crucial in ensuring that our drivers are on time, on schedule, and...

  • Transit Dispatcher

    1 month ago


    Victoria, Canada BC Transit Full time

    **Location**:Victoria, BC **Employment Type**: Casual **Union**:MOVEUP **Salary**: MoveUp Group 08 - Hourly, MIN $32.26 - MAX $38.69 **Closing Date (MM/DD/YYYY)**: 07/06/2023 **Are we right for you...**: We’re passionate about people and creating sustainable, safe and affordable public transit solutions to residents across BC. We are an organization...

  • Leg Assembly

    4 weeks ago


    Victoria, Canada BC Public Service Full time

    Posting Title- Leg Assembly - Grid Level 24 - Project Coordinator- Position Classification- ABC Access- Union- N/A- Work Options- Location- Victoria, BC V9B 6X2 CA (Primary)- Salary Range- $70,427.28 - $88,034.10 per annum- Close Date- 2/7/2024- Job Type- Regular Full Time- Temporary End Date- Ministry/Organization- BC Public Service -> Other Public Sector-...


  • Victoria, Canada ColdStar Solutions Inc Full time

    Are you a strong problem-solver with the skills to manage multiple priorities? Do you love the thrill of solving mysteries and enjoy working in a dynamic, fast-paced environment? If so, we have the perfect job for you! Join our team as a **Freight Claims (Overage, Shortages, and Damages) Coordinator**, where you will help navigate our operation and customers...


  • Victoria, Canada Community Fire Prevention Ltd Full time

    Do you thrive in a fast-paced environment? Are you looking to join a growing team with opportunities to advance your career? If your answer is yes, the BC Division of Onyx-Fire Protection Services Inc. is the place for you! **WHO ARE WE?** Onyx-Fire is a proud Canadian based business, operating across the provinces of Eastern & Western Canada. We have...


  • Victoria, Canada Lifemark Health Group Full time

    **Client Services Coordinator - Victoria, BC (Full time)** - Medical Office or Legal Assistant training is an asset._ As a **Client Services Coordinator** you are the first point of contact for the company. You are passionate about your work and perform with a high level of energy, reliability and pride. You are an outgoing individual with multi-tasking...


  • Victoria, Canada Island Health Full time

    **Job Description**: In accordance with the Vision, Purpose, and Values, and strategic direction of the Vancouver Island Health Authority, patient safety is a priority and a responsibility shared by everyone at VIHA; as such, the requirement to continuously improve quality and safety is inherent in all aspects of this position. Reporting to and receives...


  • Victoria, Canada The Jim Pattison Auto Group Full time

    The Jim Pattison Toyota Victoria is seeking a highly organized and customer-focused individual to join our team as an Automotive Appointment Coordinator. If you have a passion for delivering exceptional customer service and possess excellent organizational skills, we want to hear from you! This is a great opportunity for those who are looking to get into...


  • Victoria, Canada EF Education First Full time

    Student Services Coordinator (Summer 2024) – Victoria, BC Are you organized, approachable, and empathetic? Do you thrive in a dynamic and fun environment? If you tick all of the above, this might be the job for you!We’re looking for our ‘face of EF,’ a friendly and solution-oriented person to take on the role of Student Services Coordinator for EF...


  • Victoria, Canada Tecnet Canada Inc Full time

    **POSITION TITLE: Manager of Service Coordination** **Job Overview** - Tecnet is looking for an individual to manage our Customer Services team. **Qualifications and requirements**: - Technical education and aptitude - A+ certification or equivalent experience is an asset - Lenovo and other manufacture training as needed - Well organized and possess the...


  • Victoria, Canada Terracap Management Inc. Full time

    **Position: Homeowner Services Coordinator** Are you passionate about providing exceptional customer service in the construction industry? We're seeking a dedicated individual to join our team as a Homeowner Services Coordinator. In this role, you'll play a crucial part in ensuring the smooth transition of new homeowners into their...


  • Victoria, Canada Community Social Planning Council of Greater Victoria Full time

    JOB POSTING: Coordinator - ID Services-Indigenous and Non-Indigenous APPLICATION DEADLINE: Until filled. Applications will be reviewed on an ongoing basis. POSITION: Coordinator - ID Services-Indigenous and Non-Indigenous DAYS/HOURS OF WORK: 30 hours (full time) per week based on a four-day work week Mon - Thurs. WAGE: Commensurate with experience. CSPC...

  • Service Advisor

    4 weeks ago


    Victoria, Canada GALAXY RV Full time

    Galaxy RV is a divison of Galaxy Motors (1990) Ltd. We are a growing business who has 5 Automotive dealerships and 3 RV locations. We are looking for an experienced Parts & Service Advisor for our Langford RV location. Seeking a person who can contribute to our operations and into our future growth. As our Parts & Service Advisor you will be passionate about...

  • Service Advisor

    1 month ago


    Victoria, Canada GALAXY RV Full time

    We are looking for an experienced Service Advisor for our Langford RV location. Seeking a person who can contribute to our operations and into our future growth. As our Service Advisor you will be passionate about customer service and have an eye for detail. If you have the appropriate experience, we encourage you to apply. **Responsibilities include**: -...


  • Victoria, Canada TForce Logistics Canada Full time

    Consider contracting as a Delivery Driver - Independent Contractor for TForce Logistics, North America’s largest same-day transportation company. We are currently seeking qualified delivery driver's in the Victoria area, for routed, and on-demand, delivery duties **Must supply your own vehicle; a Mini Van or SUV.** **Responsibilities**: - Sort and scan...