Scrum Master

3 months ago

Waterloo, Canada Sun Life Full time

You are as unique as your background, experience and point of view. Here, you’ll be encouraged, empowered and challenged to be your best self. You'll work with dynamic colleagues - experts in their fields - who are eager to share their knowledge with you. Your leaders will inspire and help you reach your potential and soar to new heights. Every day, you'll have new and exciting opportunities to make life brighter for our Clients - who are at the heart of everything we do. Discover how you can make a difference in the lives of individuals, families and communities around the world.

Digital, Data and Analytics is one of the key pillars of Sun Life's Client for Life Strategy. Leveraging innovative digital capabilities powered by data, insights, and intelligence, we aim to inspire and energize our clients and sales professionals to believe “Life’s brighter under the Sun”.

Working alongside a dedicated and high performing Agile team, the Scrum Master will be responsible for implementing team goals through a highly dynamic, fast-paced solution development process. As a Scrum Master, you have a deep understanding of Agile principles and will play an integral role in bringing the team together through helping them to understand each other’s roles and objectives and supporting in product delivery. As a natural leader and innovator with a focus on continuous improvement, the Scrum Master will also teach Agile practices, facilitate Scrum ceremonies, and shield the team from external distractions, while providing coaching to team members.

**What will you do?**
- Monitor Scrum processes and support Product Owner, Delivery Manager and other stakeholders on release planning and backlog management related to the data pipelining products & services
- Facilitate agile ceremonies including sprint planning, sprint review, retrospectives, and daily stand-ups
- Identify, manage, and help mitigate issues and risks, with particular emphasis on timely removal of impediments for the team and/or directing obstacles to appropriate owners for quick resolution
- Ensure that proper documentation (i.e. program vision statement, program backlog, program roadmap, release plan, sprint backlog, and increments) is prioritized and added to the team’s backlog of work
- Support compliance with Sun Life policies and procedures for delivery and implementation
- Build high performing teams who produce successful deliverables and work effectively via individual and team coaching
- Bring transparency to Business, IT, and Operations organizations about the team’s progress and Agile processes
- Identify trade-offs between short and long-term benefits to drive shared vision between the team and Product Owner/Delivery Manager
- Foster a continuous learning environment, helping teams adapt to changing circumstances

**What will you need to succeed?**
- 3+ years of experience in agile delivery / transformation / training / coaching
- 5+ years of IT project management experience with an understanding of the Software Development Life Cycle (SDLC) and experience working with data product development teams
- Familiarity working in Agile and Scrum environments with demonstrated experience in Agile principles and managing teams/dynamics, facilitating Agile ceremonies, tracking team level metrics and removing blockers
- Fast learner and action-oriented individual who can quickly connect dots and add-value in the complex Data and Analytics value chain
- Strong communication skills with the ability to share information promptly and clearly
- Natural team leader with the ability to assess team spirit, facilitate positive team dynamics, and drive necessary actions to improve; Brings a high-energy and passionate outlook to the job and can influence those around them
- Excellent problem-solving, organizational, and analytical skills
- Ability to coach and mentor multiple roles on a Scrum team; skilled in building relationships and navigating through organizations
- Able to build a sense of trust and rapport that creates a comfortable & effective workplace

**What will be nice to have?**
- Certified Scrum Practitioner (CSP) or Certified Scrum Coach (CSC) is preferred
- Delivery or software development background in data pipelining and data analytics domains will be a strong competitive advantage
- Experience/knowledge in development & implementations of the Cloud based data products/solutions
- Experience coaching development teams
- Assertive, with the confidence to be a voice of authority
- Well versed in navigating complex organizational structures and the capability to develop productive working relations with internal stakeholders across the region and globally

At Sun Life we strive to create a flexible work environment where our employees are empowered to do their best work. Several flexible work options are available and can be discussed throughout the selection process depending on the role requirements and individual needs.

We thank all applic

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