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Scrum Master

2 months ago

Waterloo, Canada Manulife Full time

The opportunity

This individual will work as a Scrum Master and ensures that all requirements are defined/refined and are supervised from end to end closure.

Drives the Agile (SAFE) ceremonies, represents the squad during PI planning (Program Increment Planning), ensuring there is an iterative improvement in quality and speed of delivery. Should have strong Agile concepts and drives the Teams Scrum & Non-Scrum teams to implement them.

Individual Accountabilities:

  • Scrum master role with strong Agile (SAFE) and JIRA.
  • Strong hands-on knowledge on managing JIRA Boards.
  • Drive and implement all Agile ceremonies.
  • Works with software development teams to lead the Scrums (Agile).
  • Own the PI planning and corresponding activities.
  • Prior Project Manager experience required.
  • Strong communication skills.
  • Ability to drive the deliveries, challenge the team on estimates, deep-dive on project requirements.
  • Work with cross-functional teams (Business, Tech, and Test) to refine requirements and supervise sophisticated & critical deliveries.
  • Ensures progress against important landmarks where consistent and coordinated implementation is required.
  • Status reporting.
  • Has a positive impact on specific organizational entities & understands the nature of impact.

Job Requirements:

  • 5+ years validated experience as a Scrum Master.
  • Agile (SAFE) and Jira experience.
  • PI planning (Program Increment Planning) for priorities, objectives, and plan work for Program Increment.
  • Release Management experience.
  • Prior environment exposure to Software Development or Quality Assurance.
  • Demonstrates understanding of technology and actively participates in discussions associated with Manulife's products.
  • Strong detail orientation.
  • Awareness of full-technology stack.
  • Strong understanding of interconnections between various business priorities.
  • Reflects on and improves behavior.
  • Demonstrates all core skills and interpersonal skills beyond requirements for the role.
  • Understands the overall 'picture' in situations.
  • Constantly learns from both success and failure.
  • Good organizational and problem-solving abilities.
  • Good verbal and written communication.
  • Recognizes the needs for flexibility and diverse solutions.

How will you create impact?

This role will report to the Director - Technology Delivery and is a critical role for continued success of the Squad.

What can we offer you?

  • A competitive salary and benefits packages.
  • A growth trajectory that extends upward and outward, encouraging you to follow your passions and learn new skills.
  • A focus on growing your career path with us.
  • Flexible work policies and strong work-life balance.
  • Professional development and leadership opportunities.

Our commitment to you

  • Values-first culture: We lead with our Values every day and bring them to life together.
  • Boundless opportunity: We create opportunities to learn and grow at every stage of your career.
  • Continuous innovation: We invite you to help redefine the future of financial services.
  • Delivering the promise of Diversity, Equity, and Inclusion: We foster an inclusive workplace where everyone thrives.
  • Championing Corporate Citizenship: We build a business that benefits all collaborators and has a positive social and environmental impact.

About Manulife and John Hancock

Manulife Financial Corporation is a leading international financial services provider, helping people make their decisions easier and lives better. To learn more about us, visit our story.

Manulife is an Equal Opportunity Employer

At Manulife/John Hancock, we embrace our diversity. We strive to attract, develop, and retain a workforce that is as diverse as the customers we serve and to foster an inclusive work environment that embraces the strength of cultures and individuals. We are committed to fair recruitment, retention, advancement, and compensation, and we administer all of our practices and programs without discrimination on the basis of race, ancestry, place of origin, colour, ethnic origin, citizenship, religion or religious beliefs, creed, sex (including pregnancy and pregnancy-related conditions), sexual orientation, genetic characteristics, veteran status, gender identity, gender expression, age, marital status, family status, disability, or any other ground protected by applicable law.

It is our priority to remove barriers to provide equal access to employment. A Human Resources representative will work with applicants who request a reasonable accommodation during the application process. All information shared during the accommodation request process will be stored and used in a manner that is consistent with applicable laws and Manulife/John Hancock policies. To request a reasonable accommodation in the application process, contact recruitment@manulife.com.

Primary Location: Toronto, Ontario

Working Arrangement: Hybrid

Salary range is expected to be between: $74,270.00 CAD - $137,930.00 CAD

If you are applying for this role outside of the primary location, please contact recruitment@manulife.com for the salary range for your location. The actual salary will vary depending on local market conditions, geography, and relevant job-related factors such as knowledge, skills, qualifications, experience, and education/training. Employees also have the opportunity to participate in incentive programs and earn incentive compensation tied to business and individual performance.

Manulife offers eligible employees a wide array of customizable benefits, including health, dental, mental health, vision, short- and long-term disability, life and AD&D insurance coverage, adoption/surrogacy and wellness benefits, and employee/family assistance plans. We also offer eligible employees various retirement savings plans (including pension and a global share ownership plan with employer matching contributions) and financial education and counseling resources. Our generous paid time off program in Canada includes holidays, vacation, personal, and sick days, and we offer the full range of statutory leaves of absence. If you are applying for this role in the U.S., please contact recruitment@manulife.com for more information about U.S.-specific paid time off provisions.

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