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Onboard Galley Attendant

4 months ago

Vancouver, Canada Rocky Mountainer Full time

Purpose

Reporting to the Guest Services Manager, the Galley Host position is responsible for preparing all meals and delivering an excellent service and culinary experience to our onboard guests, thereby enabling the creation of life changing experiences.

This position is deemed Safety Sensitive. This position requires the incumbent to periodically access an active railway area where impaired performance could result in a significant incident affecting the health and safety of team members, guests, team members, the public, property, or the environment.

Key Areas of Accountability

**Guest Engagement and Food Preparation Duties**:

- Comfortable engaging and interacting with guests to ensure their understanding of the menu and proper order taking.
- Able to understand and follow up with guests regarding food allergies and dietary requirements.
- Responsible for preparing dishes and ensuring all items served to our guests follow the pre-established recipes, plating specifications, and menus while completing service in a timely manner.
- Provide fast and efficient sanitation of all dishes and equipment to support daily services.
- Keep workstation and storage areas clean and organized.
- Maintain inventory of food, supplies, products, and equipment according to procedures.

**Maintaining Safety**:

- Adhere to food safety and proper food handling procedures.
- Abide by best practice standards for cleaning procedures, equipment maintenance, utensil sanitizing, proper refrigeration, heating requirements, hand washing, preventing cross-contamination, spoilage, temperature guidelines, and disposal.
- Maintain cleanliness and sanitization of all kitchen equipment and workstation areas.
- Report safety issues to your supervisor in a timely manner.
- Comply with railway safety standards.

**Team collaboration**:

- Work closely with other hosts to provide seamless services and address any guest issues.
- Help your team members as required and communicate regarding inventory, cleanliness, safety, and equipment maintenance.
- Assist with the composting initiatives in your work area.
- Perform other duties as assigned by your supervisor.

**Qualifications**:
Education/Certifications/Knowledge
- High school diploma or GED
- BC Food Safe certified preferred
- Fluency in English language

Experience
- 1-2 years’ experience as a line cook, restaurant cook, or prep cook preferred
- Experience working in a service delivery or customer facing environment, is preferred

**Skills**:

- Demonstrate strong time management and organizational skills
- Ability to multitask; accuracy and speed in executing tasks
- Ability to work with a diverse group of people
- Ability to adapt to a small kitchen galley environment

Attributes
- Maintains a professional and polished appearance
- Energetic, motivated, hardworking, and committed to delivering culinary excellence
- Demonstrates a professional, accountable work ethic; self-motivated
- Exceptional physical endurance and emotional resiliency with the ability to work long days

Work Environment
- Must be able to lift and carry up to 50 pounds
- Able to travel away from home base for up to 6 days at a time
- Must be legally authorized to work in Canada through the end of October 2023