Contact Centre Representative

3 weeks ago

Ancaster, Canada Tandia Financial Credit Union Full time

**We invest in people.**

Be part of a banking experience as unique as you are.

Tandia Financial Credit Union (Tandia) is seeking a Full-Time Permanent Financial Services Associate to join our contact center team located in our Administration Centre at 1295 Cormorant Road in Ancaster. This is a full-time role and work hours are day shifts Monday to Friday with occasional Saturday shifts.

On any given day, our contact center in Ancaster fields upwards of 150+ calls. This tells us that our members like connecting with a real person in their community who can help them with their unique financial needs. If you like a fast-paced contact center environment and love to provide outstanding customer service - this may be the perfect role for you

**Your Work at a Glance**

You will provide day to day banking assistance as well as respond to member inquiries. You will do this by understanding members needs and recommending solutions to help them reach their goals.

With your financial services knowledge, you will effectively up-sell and cross-sell Tandia’s investment options. For more comprehensive financial planning needs, you’ll be able to spot the opportunity and refer the member to one of our skilled advisors or members of our Wealth Management team.

**We are looking for someone who**:

- Has completed a degree / diploma in the field of business or commerce - or has equivalent work experience
- Has a minimum of 1 year work experience in a service and selling role in a financial institution. Previous client/customer-facing/Credit Union experience is an asset.
- Is enthusiastic and an excellent communicator
- Is highly organized and has the ability to multi-task
- Has a strong technical acumen and ability to learn systems and tools quickly
- Is proactive, going the extra mile to support our members
- Is a team player, always willing to jump in and help other team members

Our contact centre is open 6 days a week (Mon-Sat) for our members. Flexibility to work any of our operating hours is required.

We believe that financial institutions should be more accountable to the people they serve; we believe that there’s more than one way to measure success; and we believe that our profits should have a positive financial, social and environmental impact on the communities in which we live and work. Actions speak louder than words and we work hard to demonstrate our commitment each and every day.

At Tandia, we recognize that our staff and members are unique - and that matters to us.

As a credit union, living the co-operative principles is a part of our long and rich history.

We invest in our members and our communities with an extensive community investment program devoted to supporting the organizations, events, and volunteers that make our communities stronger.
- Tandia is committed to meeting the accessibility needs of persons with disabilities in a timely manner, consistent with the principles of dignity, independence, equal opportunity and integration. Tandia is strongly committed to employment equity within its community and to recruiting a diverse workforce. Accommodation for applicants with disabilities will be provided upon request by contacting Human Resources._

**Job Types**: Permanent, Full-time

**Benefits**:

- Casual dress
- Company events
- Dental care
- Employee assistance program
- Extended health care
- Paid time off
- RRSP match

Schedule:

- Monday to Friday
- Weekend availability

Ability to commute/relocate:

- Ancaster, ON L9K 1S4: reliably commute or plan to relocate before starting work (preferred)

Application question(s):

- Are you bondable? (able to successfully pass a criminal and credit check)

**Experience**:

- Financial services: 2 years (preferred)
- Call center: 1 year (preferred)

Work Location: In person

  • Contact Centre Representative

    1 month ago

    Ancaster, Canada Tandia Financial Credit Union Full time

    **We invest in people.** Be part of a banking experience as unique as you are. Tandia Financial Credit Union (Tandia) is seeking a Part-Time Permanent Financial Services Associate to join our contact center team located in our Administration Centre at 1295 Cormorant Road in Ancaster. This is a full-time temporary role and work hours are day shifts Monday...

  • Contact Centre Representative

    4 weeks ago

    Ancaster, Canada Tandia Financial Credit Union Full time

    **We invest in people.** Be part of a banking experience as unique as you are. Tandia Financial Credit Union (Tandia) is seeking a Part-Time Permanent Financial Services Associate to join our contact center team located in our Administration Centre at 1295 Cormorant Road in Ancaster. This is a full-time temporary role and work hours are day shifts Monday...

  • Customer Service Representative

    1 day ago

    Ancaster, Canada LCBO Full time

    LCBO - Customer Service Representative Starting Pay: $16.75 with the opportunity to grow through an established wage grid Location Address: 737 Golf Links Road, Ancaster Number of Openings: 3 Job Posting Description: Do you make an impact on the people you meet? Do you have a charismatic personality, and love engaging with people, both customers and...

  • Financial Services Representative Ii

    1 month ago

    Ancaster, Canada CIBC Full time

    We’re building a relationship-oriented bank for the modern world. We need talented, passionate professionals who are dedicated to doing what’s right for our clients. At CIBC, we embrace your strengths and your ambitions, so you are empowered at work. Our team members have what they need to make a meaningful impact and are truly valued for who they are...

  • Landscape Division Project Team Leader

    7 days ago

    Ancaster, Canada Harpers Garden Centre Full time

    **Job Title: Landscape Division Project Team Leader** **Company**:Harper's Garden Centre **Location**:Hamilton, Dundas, Ancaster Areas **Duration**:Full-time Seasonal / Monday to Friday - willing to work flexible hours **About Us**: Harper's Garden Centre is the premiere destination in the Hamilton, Dundas, and Ancaster areas for premium annuals,...

  • Research Officer

    1 month ago

    Ancaster, Canada Redeemer University Full time

    For 40 years, Redeemer University has stood out across Canada for its commitment to a Christian undergraduate liberal arts and sciences education that develops the whole person. Rooted in a Reformed Biblical worldview, and including a diverse community representing over 50 Christian denominations, Redeemer seeks to answer the fundamental questions about...

  • Cook - Child Care

    1 month ago

    Ancaster, Canada Village Treehouse Childcare Full time

    **Tasks**: - Developing well-balanced menus, considering the importance of ensuring foods served represent the diverse culture of the children in attendance - Developing a menu that is reflective of the philosophy of the centre by using as many fresh ingredients as possible - Understanding and awareness of food allergies and special medical and dietary...

  • Cook - Child Care

    1 month ago

    Ancaster, Canada Village Treehouse Childcare Full time

    **Tasks**: - Developing well-balanced menus, considering the importance of ensuring foods served represent the diverse culture of the children in attendance - Developing a menu that is reflective of the philosophy of the centre by using as many fresh ingredients as possible - Understanding and awareness of food allergies and special medical and dietary...

  • Supply Educator

    2 days ago

    Ancaster, Canada Umbrella Family and Child Centres of Hamilton Full time

    For over 30 years, Umbrella Family and Child Centres of Hamilton has offered high-quality programs to young children and their families. We operate full-day early learning and childcare centres for infant, toddler and preschool children, as well as extended daycare programs before and after school for kindergarten and school age children in over 27 locations...

  • Tire Technician

    3 days ago

    Ancaster, Canada Leggat Ancaster Toyota Full time

    **Leggat Ancaster Toyota **is looking for a **Tire Technician **to join our team! **About Us** Leggat Auto Group represents 12 dealerships across Southern Ontario. We are proud to be celebrating our 100th year of serving our communities. We are a family-owned auto group with almost 600 employees that is committed to helping everyone find the perfect...

  • Detailer

    7 days ago

    Ancaster, Canada Leggat Ancaster Toyota Full time

    **Ancaster Toyota** is looking for an **Automotive Detailer**! **About Us** Leggat Auto Group represents 12 dealerships across Southern Ontario. We are proud to be celebrating our 100th year of serving our communities. We are a family-owned auto group with almost 600 employees that is committed to helping everyone find the perfect vehicle to match their...

  • Apprentice

    1 week ago

    Ancaster, Canada Leggat Ancaster Toyota Full time

    **Leggat Ancaster Toyota** is looking for an **Apprentice Technician**! Our Apprentices are responsible for working closely with the rest of the service team to learn and execute activities as assigned by the Shop Foreman or other Service Technicians. Apprentices should be motivated to learn and be open to feedback. **About Us** Leggat Auto Group...

  • Apprentice Technician

    1 week ago

    Ancaster, Canada Leggat Ancaster Toyota Full time

    **Ancaster Toyota** is looking for an **Apprentice Technician**! Our Apprentices are responsible for working closely with the rest of the service team to learn and execute activities as assigned by the Shop Foreman or other Service Technicians. Apprentices should be motivated to learn and be open to feedback. **About Us** Leggat Auto Group represents 12...

  • Lube Technician

    1 week ago

    Ancaster, Canada Leggat Ancaster Toyota Full time

    **Ancaster Toyota **is looking for a **Service Lube Technician**! As a key member of our team, the** Service Lube Technician** brings to life the ultimate service experience. The Service Lube Technician is responsible for working attentively in maintaining, and servicing customer vehicles to ensure safety and customer satisfaction as well as overall...

  • Receptionist

    1 week ago

    Ancaster, Canada Leggat Ancaster Toyota Full time

    **Ancaster Toyota** is seeking a **Receptionist **to join our team! **About Us** Leggat Auto Group represents 12 dealerships across Southern Ontario. We are proud to be celebrating our 100th year of serving our communities. We are a family-owned auto group with almost 600 employees that is committed to helping everyone find the perfect vehicle to match...

  • Parts Driver

    7 days ago

    Ancaster, Canada Leggat Ancaster Toyota Full time

    **Ancaster Toyota** is looking for a **Parts Driver**! **About Us** Leggat Auto Group represents 12 dealerships across Southern Ontario. We are proud to be celebrating our 100th year of serving our communities. We are a family-owned auto group with almost 600 employees that is committed to helping everyone find the perfect vehicle to match their lifestyle....

  • Universal Banker I

    4 weeks ago

    Ancaster, Canada CIBC Full time

    We’re building a relationship-oriented bank for the modern world. We need talented, passionate professionals who are dedicated to doing what’s right for our clients. At CIBC, we embrace your strengths and your ambitions, so you are empowered at work. Our team members have what they need to make a meaningful impact and are truly valued for who they are...

  • Floral Manager

    1 month ago

    Ancaster, Canada Fortinos Full time

    Location: 54 Wilson Street West, Ancaster, Ontario, L9G 1N2 Friendly & Energetic, with a passion for food and commitment to our customers. If this describes you, we’d like to hear from you! Why is this Role Important? Overview: To order and merchandise floral products in order to service customers with the best possible variety and quality of creative...

  • Labourer

    4 days ago

    Ancaster, Canada Hamilton Diocese Full time

    Labourer As the second largest Diocese in English speaking Canada, The Diocese of Hamilton serves more than 626,000 Roman Catholics throughout Southern Ontario. Furthermore, its Catholic Cemeteries provide service to over 1,500 families annually. We are interested in hiring a labourer for our maintenance team. The position will report directly to our...

  • Receptionist

    1 month ago

    Ancaster, Canada Leggat Ancaster Toyota Full time

    **Ancaster Toyota** is seeking a **Part-Time Receptionist **to join our team! **Hours: Monday to Thursday 5pm - 8pm and Saturday 9am - 5pm** About Us** Leggat Auto Group represents 12 dealerships across Southern Ontario. We are proud to be celebrating our 100th year of serving our communities. We are a family-owned auto group that is committed to helping...