Assistant Service Manager
3 days ago
As the successful applicant you will:
- Previous automotive management experience considered an asset
- Have 5 years of Service Advisor experience
- Be a leader
- Have superior customer service skills
- Have excellent verbal and written communication skills
- Be extremely organized
- Pay close attention to detail
- Have effective problem solving and mediation skills
In this exciting role, you will:
- Service Advisor duties as necessary
- Assist with achieving goals and objectives for the team based on forecasts
- Assist with action plans to increase business
- Ensure that the department meets all customer satisfaction and financial goals
- Deal with customer concerns
- Ensure Work orders are closed for month end processing
- Administrative duties
- Submit payroll to payroll department for processing
- Organize and facilitate training
- Ensure manufacturer training courses are completed by employees
- Ensure warranty claims are processed and forwarded to the manufacturer
- Ensure all OH&S regulations are being followed
We offer our employees competitive wages, a comprehensive benefits package, employee discounts on automobiles and service, flexibility and an amazing work
**Benefits**:
- Company pension
- Dental care
- Employee assistance program
- Extended health care
- Life insurance
- Vision care
- Wellness program
Schedule:
- 8 hour shift
**Experience**:
- Service Advisor: 5 years (preferred)
- Service Manager: 1 year (preferred)
Work Location: One location
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