Personal Support Worker

5 days ago


Scarborough, Canada TransCare Community Support Services Full time

**Position Overview**:
To support seniors, frail, disabled and/or cognitively impaired clients with the delivery of personal support and homemaking services to eligible clients in the Supportive Housing site 65 Greencrest Circuit.

**Primary Duties & Responsibilities**:

- Perform essential homemaking, personal care, medication reminders and security checks to eligible clients.
- Assist in the preparation of light nutritious meals.
- Engage and interact with the clients, and their caregivers in a professional and respectful manner.
- Operate mobility devices in accordance to established safety guidelines.
- Provide consistent and frequent communication with the Supervisor.
- Provide feedback and record observations related to the client care-plan so that services can best meet changing client needs.
- Follow incident reporting policies and procedures.
- Maintain files and review documentation relating to client care, and uphold confidentiality at all times.
- Provide emergency action and response to Lifeline alarms as well as follow protocols requiring 9-1-1 calls.
- Perform additional tasks and duties as assigned or deemed necessary by the Coordinator or Program Supervisor.

File Management:

- Record client behavior, care services provided, and overall well-being on client’s Progress Report and as required.
- Ensure confidentiality of client and Agency personnel information.

Quality Management:

- Initiate and make recommendations related to quality improvement.
- Implement quality initiatives within the Agency, or specific areas of work.
- Observe and report any changes and/or information pertaining to the well-being of clients or other Agency personnel to the Supervisor in a timely manner.
- Complete any required reports or documentation in accordance with the Agency’s policies and procedures.

Administration:

- Complete documentation and reports in a professional format in accordance with the Agency‘s policies and procedures.
- Follow the Agency‘s guidelines for external documentation as needed.

Training:

- Attend and actively participate in training, orientation and in-service sessions offered by the Agency.
- Participate in all regularly scheduled Personal Support Worker meetings.
- Maintain up to date CPR /First Aid Certification training.

Health and Safety:

- Work in compliance with the Ontario Occupational Health & Safety Act and WSIB.
- Perform all tasks in a manner that promotes health and safety and reduces the risk of hazard to self and others.
- Use equipment, supplies and products as instructed by the Agency.
- Follow Best Practice at all times.
- Report any and all incidents/situations related to the health and well-being of others.

**Job Specifications**:

- Applicant must be certified as a Personal Support Worker.
- Experienced working with clients within the vulnerable sector.
- **Availability: must be able to work weekends (weekend morning shifts: 7 am to 9 pm; weekend afternoon shifts: 2 pm to 10 pm)** to a maximum of 24 hours per week and in accordance with the Union’s Collective Agreement.
- Able to attend training, orientation and in-service sessions offered by TransCare®.
- Access to reliable modes of transportation; Driver’s license and a good driving record are beneficial.
- Valid CPR/ First Aid certificate.
- Clear Vulnerable Sector Check (completed within last 6 months)
- Analytical skills to assess client’s needs, functional level and ability to perform the Activities of Daily Living.
- Time management skills to follow an established schedule.
- Interpersonal skills and the ability to communicate with clients, colleagues, Supervisors, Agency personnel and other health care professionals.
- Demonstrate an understanding of the needs of seniors, persons with disabilities, caregivers and persons with an acute or chronic health condition.
- Strong communication skills (both written and verbal).
- Ability to speak a Second language an asset.

**Work Conditions and Physical Capabilities**:

- Able to do an average of more than four hours a day, actively doing moderate intensity activities.
- Able to do an average of two to four hours per day, actively doing high intensity activities.
- Can lift and/or carry up to forty pounds.
- Regularly able to stand for extended periods of time, and walk for short periods of time.
- Able to regularly position and transfer clients while assisting clients with routine Activities of Daily Living (ADL).

**TransCare® Community Support Services is a charitable not-for-profit corporation dedicated to providing home and community support services for people who need assistance due to illness, convalescence, disability, or functional limitations related to aging. We offer a continuum of services to facilitate independent living, comfortably and safely in the clients’ homes, and in the community.**

**Job Application Instructions**:
TransCare® is dedicated to addressing specific clients’ needs including; gender, language and cul



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