Parts Driver
4 weeks ago
**_This position is to cover a maternity leave and will have approximately a one year contract term._**
Glover International Trucks is a leading commercial truck dealer that has been delivering best in class service to our clients for over 45 years. At Glover International, we believe that our employees are our greatest asset and are looking for dedicated professionals to join our team. We are committed to creating a positive and inclusive work environment where everyone feels valued, respected, and empowered. We want to foster a culture of collaboration, open communication, and continuous learning. Your ideas, feedback, and contributions are not only welcomed but encouraged.
We are growing and looking for dedicated Parts Delivery Driver who can deliver excellent customer service and who enjoys being on the road.
**Position Description**:
An integral and vital part of our dealership is the efficient delivery and pick up of parts and related items. It allows us to improve our customer experience and our operations by getting the part to the customer sooner or to the service department to get a truck repaired faster.
**Accountabilities**:
The Parts Driver is responsible for picking up and delivering parts and related items in a safe and professional manner. This position can improve and impact our customers overall experience by providing exceptional customer service by completing the following:
- Providing input and feedback about issues and opportunities based on their observations and interactions with customers.
- Operating a class 5 vehicle to pick up and deliver various products.
- Performing pre-trip and post-trip inspections of vehicle.
- Planning delivery routes and schedules.
- Loading and unloading cargo, goods or merchandise.
- Complying with all applicable traffic and other relevant laws
- Recording information related to pick-ups and deliveries, vehicle mileage and fuel costs and report any incidents or problems encountered
- Sorting freight or cargo for delivery
- Communicating with parts department staff using mobile phone.
- Assisting other parts staff with completing orders and deliveries.
- Assisting other staff in the department as needed
- A class 5 driver's license is required.
- Must be self motivated and have good knowledge of applicable driving laws.
- Practice safe driving and have the ability to drive in all types of conditions (winter, rain, heavy traffic etc.)
- Must be a team player with a strong sense of commitment to the customer.
- Must conduct his / her self in a professional manner.
- Have the ability to work other shifts for coverage of sick days or vacation relief.
- Ability to lift and carry up to 45 lbs.
- Must be able to handle competing priorities and meet deadlines.
- Forklift Certified
- Knowledgeable of transportation of dangerous goods (TGD) regulations.
- Previous experience with heavy/medium duty truck parts.
**Performance Goals**:
Position Performance:
- Safe Driving
- Customer experience
CSP Customer Response:
- Overall satisfaction with sales experience and product.
- Courteous treatment from sales staff.
- Friendliness of sales staff.
Monday to Friday
8am to 5pm
40 hours per week
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