Veterinary Receptionist
2 weeks ago
The role of the Veterinary Receptionist - Client Care is to strengthen the client, animal, veterinary bond through exceptional client service and education. Your role is vital to the success of our hospital You are the first and last point of contact and have the ability to leave a lasting impression building trust and loyalty with our clients. Your responsibility is to enhance the client’s experience by coordinating between the clients and members of the medical team. Your primary goal is to ensure the clients and their pets feel welcomed, expertly cared for and appreciated.
**Desired Attributes and Requirements**
- Prior experience in customer service and administrative duties
- Prior knowledge/or ability to learn medical terminology
- Exceptional client service skills
- Empathetic, nurturing and positive attitude
- An ability in prioritizing needs, adaptable and open to change
- Initiative and are able to carry out assignments independently
- Above average time management skills and you pay attention to detail
- Previous veterinary experience or you have graduated from an accredited Veterinary Assistant Program is preferred, but not required
**What VCA Canada Offers**
Join our team and you will make a huge difference in the lives of pets and their families With an extensive network of hospitals across Canada, each location offers a diverse experience, a local community feel, and a caring culture you can thrive in: _**We have the right fit for you**_
- **RRSP Employer Group Match Program **Saving for your future just got easier with VCA Canada
- Paid membership and dues
- Paid wellness days
- Paid sick days
- Paid vacation time
- Employee assistance program
- Continuing education benefits; paid to learn
- Exceptional career development: there is room to grow here
- Referral Bonus Rewards
- E-tools to assist with meditation, better sleep, exercise, and focus
- Virtual health care (telemedicine) offering quick access to quality care
- A caring culture of Wellness and Appreciation
- Access to amazing mini-courses
- Opportunities to give back to your community through VCA initiatives
- Generous personal pet care discounts
- And extra perks like shopping discounts and cool wellness apps
**Job Types**: Full-time, Permanent
**Salary**: $17.00-$18.00 per hour
**Benefits**:
- Casual dress
- Company events
- Dental care
- Employee assistance program
- Extended health care
- Flexible schedule
- Paid time off
- RRSP match
- Tuition reimbursement
- Wellness program
Flexible Language Requirement:
- French not required
Schedule:
- Monday to Friday
- Weekend availability
Work Location: In person
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