Call Customer Service
2 weeks ago
_**Role Accountabilities**:_
- Take Inbound calls in relation to Operational enquiries and to enter bookings
- Make outbound calls to advise of completion of jobs
- Meet KPI Grade of Service
- Provide exceptional Customer service with the ability to handle customer complaints
- Act as escalation point for more complex calls
- Ensure escalation immediately when calls are queuing
- Liaise with operations to ensure prompt and efficient service
- Assisting in reporting
- Other responsibilities and accountabilities as directed by the management team
- **Essential Experience**:_
- Ability to review and assess workflow and adjust priorities as identified
- Strong customer focus and centricity
- Excellent communication both written and verbal with internal and external stakeholders and suppliers
- High level of administrative and Customer service experience in a call centre environment
- Knowledge of Microsoft Office, Excel and Outlook
- Multi-Tasking
**Job Types**: Full-time, Part-time, Permanent
**Salary**: $19.00-$28.78 per hour
**Benefits**:
- Dental care
- Disability insurance
- Extended health care
- Life insurance
- Relocation assistance
- Work from home
Schedule:
- 4 hour shift
- 8 hour shift
- Monday to Friday
Supplemental pay types:
- Bonus pay
- Commission pay
Work Location: On the road
-
Call Centre Agent
4 weeks ago
Regina, Canada We An-Ser Full time**Immediately hiring Full Time Call Centre Agents at We An-Ser Communications Group!** Call Centre Agents at** We An-Ser** provide friendly, professional, and comprehensive support to our clients' customers. Using excellent customer service skills to provide the best possible experience, you'll handle calls for various businesses, ranging from medical...
-
Customer Service Associate
4 weeks ago
Regina, Canada Foundever Full time**Location Requirements**: Must legally reside Canada. Currently hiring in AB, SK, MB, NB, NS, NL and PE **Core Responsibilities**: - Handle inbound service calls, while providing accurate account and product information - Understand and strive to meet or exceed metrics while providing excellent customer service - Navigate through multiple systems **Work...
-
Call Centre Agent
4 weeks ago
Regina, Canada We An-Ser Full timeImmediately hiring Full Time Call Centre Agents at We An-Ser Communications Group!Call Centre Agents at We An-Ser provide friendly, professional, and comprehensive support to our clients' customers. Using excellent customer service skills to provide the best possible experience, you'll handle calls for various businesses, ranging from medical offices to...
-
Call Centre Agent
3 days ago
Regina, Canada We An-Ser Full time**Are you a motivated individual who loves to help others?** At **We An-Ser**, we professionally greet callers, provide and request required information, document information and transfer incoming calls or take messages as necessary. We also relay and route critical messages to on-call personnel by prioritizing emergency calls, paging individuals to inform...
-
Dispatch Customer Service
3 days ago
Regina, Canada Frontier Supply Chain Solutions Inc. Full timeFrontier Supply Chain Solutions Inc. is seeking a Dispatcher / Customer Service to work in our office located in Regina, SK. This is a full time permanent role from Monday to Friday. Shifts will be during the daytime and may vary as needed. ** Responsibilities** - Dispatch drivers for courier deliveries. - Communicate with drivers regarding the status of...
-
Customer Support Specialist
4 weeks ago
Regina, Canada We An-Ser Full time**Immediately hiring Part Time Customer Support Specialists at We An-Ser Communications Group!** What is a Customer Support Specialist? Our technology allows us to be a virtual extension of our client's teams and to make a direct impact on their everyday operations. If you're a strong typist who loves customer service and talking to people, this is the...
-
Customer Support Specialist
3 weeks ago
Regina, Saskatchewan, Canada We An-Ser Full timeImmediately hiring Part Time Customer Support Specialists at We An-Ser Communications GroupWhat is a Customer Support Specialist? Our technology allows us to be a virtual extension of our client's teams and to make a direct impact on their everyday operations. If you're a strong typist who loves customer service and talking to people, this is the position...
-
Service Canada Call Centre
3 weeks ago
Regina, Canada Statistics Canada Full timeService Canada Call Centre (Payment Services Officer) Reference number: CSD22J-- Selection process number: -CSD-EA-WT- Employment and Social Development Canada - Benefits Delivery Services Branch Regina (Saskatchewan) PM-01 Permanent (Indeterminate), Temporary (Term) and Acting $60, to $67, For further information on the organization,...
-
Call Centre Supervisor
3 weeks ago
Regina, Canada Brandt Full timeTo support our continued growth, Brandt is looking to hire a Call Center Supervisor to provide support to our 24/7 call center operations team and lead the delivery of exceptional service support to our customers and dealer locations. Reporting to the Director of Customer Contact, the successful candidate will be responsible for providing leadership to a...
-
Customer Assistant
5 days ago
Regina, Canada Above Food Corp Full time**Responsibilities**: - Greet customers in a friendly and professional manner. - Answer customer inquiries and provide accurate information. - Assist customers with purchases and returns. - Maintain a clean and organized work area. - Resolve customer complaints in a timely manner. - Process payments and provide change as needed. - Keep track of inventory...
-
Customer Service Associate
4 weeks ago
Regina, Canada Regina Public Library Full timeLibraries build community. At RPL, we’re on a mission to provide Regina residents with opportunities to discover, learn and connect in an inclusive, customer-centred, and safe environment — and we could use your help. Customer Service Associate - (part-time or full-time) **JOB SUMMARY**: Our Customer Service Associates are the essence of our...
-
Outside Sales Representative
4 weeks ago
Regina, Canada Capital industrial Sales & Service Full timeWe are one of the premier leaders in material handling solutions with 7 branches in 3 provinces. We have been serving our customers for over 35 years and we need your help to bring material handling equipment solutions to customers. Sales & marketing experience is required with the ability to call on new accounts and develop relationships. Preference will...
-
Seasonal Service Greeter
3 days ago
Regina, Canada Village RV Full timeVillage RV, an RV dealer providing sales, parts and service is currently looking for a summer student to work at the counter in our Service Department from the end of April through to the end of August as a Service Greeter. A service greeter is the first point of contact in our service department. This person must possess exceptional customer service...
-
Warranty Service Technician
4 weeks ago
Regina, Canada Kohltech Windows & Entrance Systems Full timeKohltech Windows and Entrance Systems is one of Canada’s largest window and door manufacturers. We believe our growth and success can be directly attributed to the emphasis we place on service, quality, and innovation and the involvement, commitment and enthusiasm of our outstanding employees. Kohltech has manufacturing facilities in Nova Scotia, Ontario...
-
Field Service Technician
6 days ago
Regina, Canada Xerox Full timeCity- Regina- State/Province- Saskatchewan- Country- Canada- Department- Technical Customer Services- Date- Friday, May 12, 2023- Working time- Full-time- Ref#- 20022960- Job Level- Individual Contributor- Job Type- Experienced- Job Field- Technical Customer Services- Seniority Level- Entry Level**Description & Requirement**: **About Xerox Holdings...
-
Customer Service Specialist
4 weeks ago
Regina, Canada WBM TECHNOLOGIES INC. Full time**About WBM**: WBM Technologies LP (WBM) is a Western Canadian leader in the provision of outcome-driven information technology solutions. Here at WBM, we are driven by the communities we are connected to. From a humble Saskatoon storefront in 1950 to becoming one of the most sophisticated IT solution providers in Western Canada today, this motivation has...
-
Technical Analyst
2 weeks ago
Regina, Canada Abacus Service Corporation Full timeFarm Credit Canada (FCC) Role: Net New Role Position : Technical Analyst - Service Desk Location : Hybrid Hamilton Street Regina, SK SP L Term: // – // Required Experience: Knowledge is generally acquired by having completed or working towards a certificate or diploma in a computer field and to years of customer support experience, or an...
-
Service Coordinator
2 weeks ago
Regina, Canada Creative Door Services Full timeCreative Door Services, North America’s largest overhead door dealer, operates nine branches across Western Canada and we have over 50 years of experience in the residential and commercial overhead door industry. We provide access solutions by servicing and installing a variety of overhead doors and driveway gate systems, operators and associated...
-
Service Technician
4 weeks ago
Regina, Canada Aquifer Distribution Full time**Service Technician - Regina** Aquifer Distribution Ltd. is looking to add a Service Technician to our growing team in Regina. Specializing in water treatment and pumps, the Service Technician is responsible for performing various repairs and service of equipment. Strong technical and mechanical skills are required to appropriately troubleshoot and...
-
Home Renovator
4 weeks ago
Regina, Canada First Call Construction Full timeEducation: Secondary (high) school graduation certificate - Experience: 2 years to less than 3 years **Work setting**: - Various locations **Tasks**: - Plan and prepare work schedules - Select and employ trade subcontractors and co-ordinate their activities - Plan and manage budgets - Recruit, hire and supervise staff and/or volunteers - Develop and...