Supervisor, Access and Flow X5

3 weeks ago

Greater Sudbury, Canada Health Sciences North Full time

**Supervisor, Access and Flow x5**:
Competition #

3658

Job Title

Supervisor, Access and Flow x5

Department

Access & Flow

Status

Temporary

Work Type

Full-time

Affiliation

Management

Shift Assignment

As assigned

Bilingualism Required

No

Police Check Requirement

N/A

Site

RLHC- Management

Salary Information

$82,368.00 to $96,895.50 per annum

Application Closing Date

July 12, 2023

**KEY FUNCTION**:
Provide support to the flow of patients in and out of HSN beds, and provide weekend management support on other issues as required.

**REPORTING**:
Under the general direction of the Manager, System Transformation.

**DUTIES**:

- Plan, organize, direct, and evaluate the operation of the Bed Allocation department.
- Monitor the flow of patients in and out of HSN beds daily, and oversee the appropriate placement of patients.
- Identify patient flow delays and opportunities, and work with Clinical Managers, Clinical Leaders, and Charge Nurses to eliminate delays.
- Chair the daily morning bed report and work with various programs to develop a bed plan.
- Work with inpatient departments to establish individual plans for patients that need to be transferred within HSN or to external facilities for treatment.
- Oversee the use of HSN’s non-urgent patient transportation services daily.
- Communicate daily with the City of Sudbury’s Emergency Medical Services (EMS) Platoon Chief and Central Ambulance Communications Centre (CCAC) dispatches pertaining to HSN calls.
- Assist the Bed Allocation Clerks with patient placement issues or staffing issues.
- Communicate the bed status within HSN as required.
- Communicate with external partners to support the units with patient discharges as required.
- Monitor bed availability and liaise with the Emergency Department (ED) to prioritize patient placement based on Length of Stay (LOS) and HSN’s current bed management policy.
- Identify and implement patient flow and bed management strategies.
- Discuss bed management strategies with the Associate Vice President or on-call administrators.
- Implement process improvement initiatives based on lean principles to encourage efficient utilization of HSN resources.
- Develop and implement policies and procedures for HSN’s bed management, and recommend adjustments as required.
- Assume fiscal accountability of the departmental operation according to approved budget.
- Manage human resources which include: recruitment, selection and training.
- Guide, motivate, monitor and supervise staff, develop standards of performance, evaluate performance and make recommendations on disciplinary action as required.
- Oversee the work of others in compliance with the Occupational Health and Safety Act (OHSA), its regulations, and HSN policies.
- Determine and align improvement projects with HSN’s Strategic Plan; monitor and adjust to achieve goal outcomes.
- Participate in the accreditation process and work to ensure that the program and HSN achieve, maintain and continually improve upon their accredited status.
- Teach, coach and lead staff in the development and monitoring of quality indicators and improvement initiatives.
- Engage in and foster professional development of all staff and provide opportunities for learning within budgeted resources.
- Ensure a safe environment for patients, staff and visitors; investigate report, debrief and take or direct corrective action as required on incidents.
- Collaborate with internal and external stakeholders/organizations/community groups to achieve program objectives, integrate and link services and foster partnerships across the continuum of service delivery.
- Participate in education and training specific to current, relevant federal and provincial health and safety legislation, standards and guidelines.
- Represent the department or program on various committees and in meetings as required.
- Perform other duties as required.

**QUALIFICATIONS**

**EDUCATION AND TRAINING**:

- Minimum of a Diploma in a regulated health profession, from an accredited program.
- Ministry of Labour “Worker Health and Safety Awareness in 4 Steps” training certificate is required.

**EXPERIENCE**:

- Minimum of two (2) years’ experience working in a clinical department within a health care environment.
- Experience working in a leadership/supervisory role is required.

**KNOWLEDGE/SKILLS/ABILITIES**:

- Demonstrated knowledge of the health care system and community resources.
- Demonstrated ability to identify and implement data indicators to continue quality improvement.
- Demonstrated clinical assessment and conflict management skills.
- Demonstrated time management, prioritization, organizational, and problem-solving skills.
- Demonstrated ability to coach, advise and teach others using the principles of adult learning.
- Demonstrated training, experience or utilization of lean methodology for process improvement.
- Demonstrated ability to independently identify issues, plan improvements

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