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F&b Manager

4 months ago

Toronto, Canada Abrielle Full time

**Abrielle is currently looking for an experienced F&B Manager & Sommelier to join our front of house team**

We are much like the city itself - a monument of timeless charm coupled with a vibrant energy that permeates each moment. The ethos of our exceptional hospitality exudes within every detail - we exist to serve, inspire and elevate. Our relaxed luxury is approachable, yet rooted in classic elegance and sophistication. We emanate a western coastal Mediterranean vibe. Our bright flavors, vegetable-forward plates, and stunning wines create a distinctive style that’s all our own - stripped of pretense and full of vibrancy. We are warm, inviting, and inclusive. With the sprawling metropolis as our backdrop, we are an oasis for people to share, connect, conversate, and enjoy. Our diverse community arrives because of the energetic buzz, stays for the exceptional food and elevated service, and returns for the familial hospitality. We embody bon vivant - eclectic and refined taste, curated and distinctive storytelling, a lover of living well and finding joy in authentic connection.

Reports to:
General Manager

**Requirements**:

- Directly oversee service standards & service training for all FOH team member
- Support in the inventory and management of Abrielle's female led wines by the glass program & coastal wines by the bottle program.
- Support in the ordering & training of the Abrielle wine program.
- Handle any guest concerns or comments, including follow-up and recovery
- Employee awareness and managing - support in the management of internal concerns and disciplinary requirements as required
- Ensure all opens and closes are completed according to established checklists
- Complete nightly reports, manager checklists, and ensure constant communication is upheld with the General Manager and/or Chef de Cuisine
- Assist in the leadership the front of house team while keeping a strong flow of communication between the service team and the kitchen
- Keen awareness of the status of the floor
- Address cleanliness issues, repairs and maintenance as needed
- Delegate checklist items and manage labour based on business volume

**Qualifications**:

- Minimum of 4 years management/sommelier / supervisory experience
- Excellent leadership skills; ability to communicate effectively, respectfully and lead others in a team-based environment
- Ability to perform in a fast-paced environment while remaining professional and calm
- Exceptional time management and organizational skills with the ability to multitask or perform other FOH roles when required
- Be able to work in a standing position for extended periods of time
- Availability to work days, evenings, and weekends as business requires
- Smart Serve Certified

**Benefits**:

- Dental care
- Discounted or free food
- Extended health care
- Store discount
- Vision care

Schedule:

- 8 hour shift
- Day shift
- Holidays
- Monday to Friday
- Night shift
- Weekends as needed

Supplemental pay types:

- Tips

**Experience**:

- Supervisory: 2 years (preferred)
- Food Service: 2 years (preferred)

Licence/Certification:

- Smart Serve (required)

Work Location: In person

Expected start date: 2024-04-01